Heavy trailer and no one to help unhook from truck.Richard L.
Customer Reviews for Quick Stop Food Mart
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Danville, KY 40422
Services dans cet établissement :
- Lun - mar : 9h am à 6h pm
- Mer : fermé
- Jeu - ven : 9h am à 6h pm
- Sam : 9h am à 4h pm
- Dim : 12h30 pm à 3h30 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Sandra C.
This was supposed to be a mobile pickup. I was unable to start the pickup process until 30 minutes later than my scheduled pickup time because the app said I had to wait for the location to open, even though it is a gas station that was already open. Once I was able to start the process, I had to walk through mud to see truck numbers, then I was directed to go inside for the keys. Why didn't you just tell me it was a manual pickup and I could have gotten the truck on time? Once we went in for the keys, we were told to wait until other customers were helped because she needed to find her glasses. We have rented a lot of trucks from various companies, including U-Haul, and this was by far the worst experience.TIMOTHY M.
Drop off was just as easy as pick up and again really friendly and helpful employee.ROBERT M.
Le client n'a pas laissé de commentaire.paul C.
Very professional and courteous.Donna S.
Le client n'a pas laissé de commentaire.Ben H.
Got the run around all day by uhaul. Hard to get in touch with and not very helpful. Would not recommend to friend.Christopher M.
Le client n'a pas laissé de commentaire.MIchael L.
No one there to assist and lot wasn't setup well at all.Jeffrey H.
Everything was fineTim B.
Le client n'a pas laissé de commentaire.LAURIE O.
Le client n'a pas laissé de commentaire.Barry L.
Le client n'a pas laissé de commentaire.Gabriel C. S.
The address is wrong and we went to Danville when we needed to be on Old Hustonville Rd in Junction. The online pick up was glitchy and the owner had to come in and help me. Other than that it was all goodCourtney C.
I thought the mileage charge was high, just my opinion.Christopher B.
Le client n'a pas laissé de commentaire.Benny C.
Ordered an appliance cart and it wasn't there. Caused me an enormous amount of extra time and effort to secure one. Very disappointing.David P.
Le client n'a pas laissé de commentaire.LEGENA C.
Our experence was great Leeroy was so helpful Great location...Great service. ????????????Jeffrey W.
Le client n'a pas laissé de commentaire.Adrian D.
Le client n'a pas laissé de commentaire.Thomas B.
there was no one at the location to check the trailer in when I arrived there. Check-in was managed the following morning.Theresa R.
Ready and easy return of the truck.Herbert U.
The inside of the cab floor was dirty.Phil S.
Very friendly and helpful.Nolan J.
Le client n'a pas laissé de commentaire.Scott E.
Le client n'a pas laissé de commentaire.tracy S.
Le client n'a pas laissé de commentaire.Steve G.
I appreciate how Quick Stop went out of their way to make sure I had key easily available. My only concern was I was unclear as the whether truck should have a full tank or just had to return with same amount as pickup. When I picked up, it had a little more than a 1/4 of a tank, so I went ahead and filled up costing about 52 $dollars to make sure started with full tank. Other than that, they were friendly and worked to make sure I had what I needed and could recommended others to them. Merci.Mike H.
This local representative was great and helpful. U-Haul.com dropped the ball on my order which was confirmed via telephone four times. I am extremely displeased with U-Haul.com and will be sending a hard copy complaint by U.S. mail. Dennis PhillipsDennis P.
All the employees need to know what's going on. One had no idea I rented anything. They had all my information but took more from my pickup person, and used his card not mine. But we are ok. I repaid him.reyna W.
Le client n'a pas laissé de commentaire.Ralph G.
Le client n'a pas laissé de commentaire.Katie M.
Le client n'a pas laissé de commentaire.Dustin W.
Last time I will ever use uhaul I paid online 193 for a one way 80 mile trip when I pick up paid another 143 and when I drop off another 58 you are nothing more then crooks when I reserve this truck mileage was figured this is just plain out deceptionbill P.
Le client n'a pas laissé de commentaire.Gene B.
Le client n'a pas laissé de commentaire.Shawn L.
I requested a 24 hour rental but the order was put in as a 6 hour rental. When I discovered the error, a week before the actual rental, I called the location to make sure it was changed to the correct 24 hour period. It wasn't changed and when we went to pick up the truck were told that it was already rented out the next morning. UHaul sent us to another location to get a truck we could keep for 24 hours, but it was 15 miles away from where we live, meaning we'd have more mileage charges. (I made the original reservation where I did because it was 1 mile from our home.) I called UHaul and was given a promo code to take 10 $off at the time we returned the truck. The next day when we returned it, the man wasn't familiar with entering a promo code, so we didn't get the discount. It was a really bad experience and I will consider other options before renting from UHaul again.Lisa A.
Le client n'a pas laissé de commentaire.Kenneth K.
Le client n'a pas laissé de commentaire.melvin M.
No ProblemsLarry L.
I did not get any kind of receipt and the gas level did not match. Thank goodness I took a picture of the gas hand on the truck before Ieft.Stephanie R.
Your dealer had nothing good to say about U-Haul. he said they are a terrible company to work with and the quality of your equipment shows. The equipment was disgustingly dirty and looked terrible.samuel S.
Le client n'a pas laissé de commentaire.Stanley C.
Great place to get your rental!! Fast and courteous!!Curtis E.
Le client n'a pas laissé de commentaire.pam B.
Trailer hitch are dangerous needs to be swopped out for safer hitches.Anthony P.
The agent was well organized and helpful. Merci.David M.
I experienced some confusion regarding my reservation. It was made as a 24/7 automated pick-up, but this was not the case at this location. However, this is not the fault of this pick-up location but rather due to information given via the online reservation system and U-Haul mobile app. The pick-up location was clean and organized and the folks there were friendly and professional.David A.
Le client n'a pas laissé de commentaire.Peter H.
Location was great but uhaul was a horrible experience customer service was friendly but couldn't get anything done. Sat locked in a storage facility for 5 hours while customer service bullshits me. I have used uhaul many times in the past for trailers but was first and last for a truck DONT BELIEVE CUSTOMER SERVICE they just tell you what you want to hear while on the phone then oh well.John S.
Le client n'a pas laissé de commentaire.Tracy F.
Le client n'a pas laissé de commentaire.Cassie A.
Because the man obviously disnt know what he was doing my family and I was pulled over and imformed it had been reported as stolen and we had to unload where we were at all because the man I had spoken with had not left a note in there system do now they are trting to charge my account almost 2 000,00 $ so if your smart DO NOT GO THROUGH uhaul unless you are moving locally if not then go somewheres elseDana C.
Quick Stop is a fine place to rent from. I would recommend them to everyone.Cindy P.
Will not rent ever againNathan B.
The front end on the truck needs to be looked at it walks the road a little pulls to the left when brakes are applieded C.
No boxs and blanket pads ordered 12 got only twoRobert C.
Great location from where we wereNicole G.
Everything was excellent.Jay C.
Le client n'a pas laissé de commentaire.joe B.
Le client n'a pas laissé de commentaire.Melanie B.
Le client n'a pas laissé de commentaire.jason N.
The auto transport I rented from location was damaged tire strap had been cut, had to travel approximately 30 miles out of way to pickup. So didnt want to complain. Agent at location said he would document damage and did take pictures. Customer service was wonderful in assisting me in locating trailer. I've rented many times but never had to purchase additional equipment to secure load because the equipment was brokenJohnny F.
Le client n'a pas laissé de commentaire.James C.
Le client n'a pas laissé de commentaire.Haldon L.
Le client n'a pas laissé de commentaire.Nancy M.
Le client n'a pas laissé de commentaire.ingrid G.