Évaluations des clients Quick Time Auto Rental Inc

I was thrilled that I was able to walk-in and get a truck. I'd made a 24/7 reservation at a DIFFERENT location and wasn't able to get the truck because your Online Check In system failed, even when the store clerk spoke with a very rude reservationist. I was sooo grateful that I was able to receive impeccable service at THIS location. I will definitely recommend this location!!

Everything was fine

Keep up the good work.

better internet connection

The service was horrible. My reservation was scheduled to receive a truck at 7:30 am on Saturday morning, at 10621 S Main St Houston, TX 77025 United States. They told me once I checked In that there was no one way trucks available and they would have to find one for me. The Cullen location was my second stop to receive a truck for 10:00 am. My entire day was delayed, I had to spend 2 hours of money that wasn't accounted for because my movers was lingering around from 8-10 am with nothing to do. And not to mention the Cullen location wasn't close to me at all. I had to call out of work because I couldn't make it back to Dallas at or before 3 pm to start my new job. Definitely made me look unprofessional. This whole process could have been avoided if there was a better communication between the store and the customer. Losing money and time definitely doesn't feel good when we are relying on a reservation that's been booked for 7 days ! As far as the Cullen location, it needs a lot of work to their store. No signs, dirty, slow service, bugs. Wasn't a good look to walk into a hole in the wall coming from the Main Street location.

Service was good. Had to pay additional $5.20 cent cash for extra miles. Don't know why he couldn't take it off card on file, but there were no problems otherwise.

The associate was very helpful and friendly

Nothing, everything was great!

Keep up the excellent work..

Nothing

All is perfect

Very helpful staff at pickup location

Thanks, really excellent customer service and follow up. In and out with no problems.

I did not like the work he was trying to multitask and could not. I had to wait for 45 mins and We he did get to me I was rush I want my truck for the hole day but he never fix my order correctly. When asked about it correcting my order to ussure no over charges He just told me to have it back by 1pm the next day With an attitude. Smh

Great job

Nothing

The manager of this location was very friendly and helpful

Excellent service.

Was over charged and the customer services was poor

Great service

Every thing went well Thanks good job.

Make sure that all locations are open at 10 am as advertised.

Make sure it all trailers have jacks on them

I believe there should be a more welcoming place to seat. N better communication lines wit corporate office n local offices

It took a hour 1/2 to get me the truck after I fill the application in line

I, will come back, Thank you

Didnt get my dolly or my refund

The return location was a dump and the entrance to it was blocked off and closed, therefore I had to drop at another location.

Thank you!

Almost got mugged, since there is no personnel there, and it is in the middle of the hood.

I ask where I needed to drop it off and he told me that he left it open so I could drop it off in any location in spring. I took it to the wrong location the first time around.

The guy was very fast and easy to work with. No issues at all.

This was an online drop off, but the person I talked to on the phone was very helpful. First time I went this route when returning a trailer.

Nothing I really can see. My experience was great. Keep during what you are doing.

Drop off was a big parking lot with plenty of room to park my truck and leave.

They overcharged my card bu $90

Don't let this facility rent equipment anymore.

DO NOT USE THIS FACILITY. We had a scheduled reservation at 11am. Showed up the building which the trucks are rented from and it was locked and no one was there (hours 11-8). Called several numbers and finally got through to the man running the place. He told me how to access the key to the truck in the lock box but was unable to get the dolly and furniture pads because no one was at the building. The man finally shows up an hour and 15 minutes after our original reservation to give us the pads and dolly. Upon return of said vehicle no one was there again when business hours are posted 11-8. We accidentally dropped the keys in the drop box after the truck was locked (fully aware this is our fault), and were not able to check the truck in via truck share. Tried calling the man 3x and was unable to get ahold of him. Tried calling uhaul and they were absolutely no help and unable to do anything. We will not be using this location or uhaul again due to the unpleasant experience start to finish. As well I would suggest you find another company/place to rent moving trucks and supplies from, unless you like hassle.

The location can be scary and dangerous at night

Don't cheat the customers out their money also when the customer didn't drive but 2 or 3 minutes away from each location.

Everything was great. Mike and John were very friendly and helpful. And, the location was very convenient. Thanks

Very reasobable price to move my daughter in her college apartment. There was sime confusion about whether it was one way or a return trip. However, it was quickly resolved. Liked the 24hr pick up/drop off.