Le client n'a pas laissé de commentaire.Giuseppe I.
Customer Reviews for Quincy Mart
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.BRYAN B.
No actually U-Haul customer service area in the store. Transaction done via laptop behind the convenience store counter. Person dispatching the truck was unsure of procedures, and charged for equipment that was never provided.CHRISTOPHER A.
Le client n'a pas laissé de commentaire.Gregory P.
I sent an email advising I received the incorrect truck of two to choice from on the premise. Spent way too much time at the location waiting for U haul to deny two of my credit cards on Saturday when there were computer issues.William H.
Nothing that I can think of. No issues at all.Teresa B.
The fuel amount indicated on the contract was not correct. The truck had an overwhelming smell of cigarette smoke that triggered an asthma attack which I am still dealing with free driving the truck for about 30 minutes. I had to wear a gas mask to drive it back.Paul A.
Easy, fast and reliable service. The truck was in tip top shape and very clean. Great experience.scott W.
Nothing I can think of. This was the priciest rental I have ever had for such little time and travelJudy B.
I was so glad that I could return the truck to a place that was opened until 8 p.m and deal with a real person. I did not like the idea of using the lock box option. The other drop-off locations in Waynesboro, PA closed at noon on Saturday so I drove a few extra miles in order to avoid the dropbox.Nancy W.
Le client n'a pas laissé de commentaire.ASHLEY M.
Van was parked in a very large puddle. Unable to get in from driver sidefrederick S.
Le client n'a pas laissé de commentaire.Thomas M.
Le client n'a pas laissé de commentaire.MICHAEL D.
Le client n'a pas laissé de commentaire.MICHAEL D.
U-Haul rep / store owner was very friendly throughout the entire renting experience.Kevin E.
Le client n'a pas laissé de commentaire.Courtenay L.
The truck was clean bur needed maintenance. There was an issue with the truck not driving as it should. Truck pulled to the right. Had a couple of close calls due to this issue.Valerie G.
The Agent was super friendly and helpfulAlbert L.
little hard to understand but overall very helpful and friendly experience.NOAH H.
Le client n'a pas laissé de commentaire.Donald R.
The blankets I rented were wet and extremely dirty. They had leaves and tree branches in them. One blanket even had mud diver bees nests in them. This is the worst uhaul location I've ever been to.lisa S.
Le client n'a pas laissé de commentaire.Jason F.
Le client n'a pas laissé de commentaire.Don E.
The uhaul was delivered with the truck bed not swept clean. It wasn't terrible, but if I'm required to return the truck swept-clean, it should be delivered to me in that condition.Douglas H.
Le client n'a pas laissé de commentaire.Christopher B.
Le client n'a pas laissé de commentaire.Tim D.
Owner of this location is wonderful to work with!Andrew F.
Le client n'a pas laissé de commentaire.Monica W.
Le client n'a pas laissé de commentaire.William G.
Le client n'a pas laissé de commentaire.Germaine J.
Le client n'a pas laissé de commentaire.linda R.
Excellent service.Karl R.
Le client n'a pas laissé de commentaire.david H.
No uhaul signs identifying as a uhaul center, no uhaul visual on property! Personel was heplfulJohn S.
Le client n'a pas laissé de commentaire.TERRY C.
This was not my preferred location as it was 10 miles further from my house; but I was paying mileage and ended up paying more because of UHaul. I don't think I should have had to pay for the extra mileage due to this.Ruthie P.
Le client n'a pas laissé de commentaire.Noreen S.
Le client n'a pas laissé de commentaire.Anthony C.
Le client n'a pas laissé de commentaire.Joshua G.
The employee could not work the uhaul machine to get me going. It took over an hour to do everything. They explained to me about the truck needing to be cleaned before we bring it back. Which it should be. When I started loading the truck over head we had to walk in half the truck that was sticky. I actually had to mop the floor of the truck before i could put anything in it.Todd R.
The clerk had no clue how to handle the rental paperwork. Took 45 minutes.Ken B.
Le client n'a pas laissé de commentaire.Jeffrey W.
So many problems to list. I spent to much time at both places. Something at bothBrandon B.
This gentleman charged me almost 70+ miles. When I started driving I looked down and the mileage was 59,270. I never looked at the paper which stated 59,208. This gentleman's reply when I stated the mileage was wrong was "you should have looked at the paper." With a smile on his face and a chuckle at the end. This IS NOT OK. I WILL DO EVERYTHING IN MY POWER TO MAKE SURE NOONE I KNOW SHOPS OR DOES BUSINESS AT THE QUINCY MINI MART. I will never use U-Haul again unless this is given attention!MATHEW ALAN B.
Le client n'a pas laissé de commentaire.Charles S.
Le client n'a pas laissé de commentaire.ann W.
Le client n'a pas laissé de commentaire.Noreen S.
Transaction was handled in excellent manner. Overall I was very satisfied with the U Haul experience.SUSIE G.
Clerk couldn't print contract or add on an appliance dolly. Didn't seem well trained.Marvin W.
Le client n'a pas laissé de commentaire.Randy S.
Location was to be open 8am till 9pm We was there at 1pm to drop the auto transporter off and they was closed already closed for the daycharles M.
The owner of the Quincy mini mart was very helpful.Fredrick B.
There was only one attendant and he made me wait about 40 minutes as he had at least a dozen customers paying for gas, buying cigarettes, buying lottery or cooked meals. He never apologized for making me wait so long. Meanwhile his wife was somewhere in the back instead of coming to help the customers.elizabeth T.
Wanted one day rental and was charged for two days rental and two days insurance. Told nothing could be done about that. Total bullshitMichael W.
We also got lucky with the drop off point. Once again, the gentleman was extremely kind, considerate, and very helpful. I would highly recommend either of these two places. However, I would absolutely not recommend calling u-haul directly due to the nature of the unpleasant woman on the phone.HOLLYANN D.
The rep there was very friendly and helpful.Angelo P.
Pitch dark, no markings, hard to see from road, not the site I picked, had a place much closer, not sure why I was sent to some small town gas station.MARY B.
Gentleman I dealt with was extremely helpful even after the issues I had during pick up at another location. He assisted me without me even asking for his help contacting the necessary people regarding my pre-trip issues. Excellent gentleman. I could not thank him enough and commend him on his customer service.Michael H.
Le client n'a pas laissé de commentaire.MAPLE W.
Le client n'a pas laissé de commentaire.COLLEEN M.
This location was terrible. We have rented uhauls many times with no issue but this location was dirty and unprofessional. We had reserved furniture pads which were not ready. When we asked for them they were stored outdoors and were very dirty. When we got them home the first one we pulled out had a full out bees nest in it which we noticed before getting stung and were able to stamp it out and get the bees away, but my husband is allergic and this could have been a very bad situation. We were very disappointed as well because we had requested a site right up the street and it got changed 12 hours before pick up and luckily I noticed it in the email because I was not called to be told that the pickup location had been changed. This location was about 8 miles from my house, so we ended up with 16 $extra on our bill because we were switched to a far location. It was not a good experience at all and I was highly disappointed.AMANDA S.
It was supposed to be at a gulf gas station. Name change, not a u haul in sight. Directions also wrong. Need to fixCARRIE S.
I feel I was way overcharged for this uhaul, it was a local move, and the mileage on the truck was to pick it up AND to take it back all the way out in Quincy at the Mini Mart. I am not happy, I got charged over 80 $for a 29,95 $ truck!! It also used too much gas to go to that place, you should have had the truck transported to a more local location for me. I am not happy and would like some money back please. From: email@example.com To: firstname.lastname@example.org Sent: Friday, May 29, 2015 5:08:23 PM Subject: U-Haul Contract 21957844ELLEN N.
And like on the other reviews, which I thought was for the both locations. It's was above average. But in the drop off situation the store had a fast food and carry out that was delicious and right on time due to fact we were very hungry after all the moving.douglas W.
Good customer service upon arrival.Sean O.
Le client n'a pas laissé de commentaire.ANDREW B.
When I arrived at 2PM on Saturday, there was no one in the store. Several local vehicles came thru to do business, but likewise left without joy. I called the 800 number in my paperwork and the attendant told me to disconnect and leave the trailer at Quincy Mini Mart. That advice and service was greatly appreciated.John Y.
U-Haul needs to put stands on the trailers.R Scott T.
The location has a rather shabby appearance. The person who administered the location did not speak clear English (difficult to understand). Initially, the odometer on the truck with the return mileage was misread, and I was told that I had driven > 400 miles, when in fact, I had driven 183 miles (within the limits of the rental).JOHN G.
Le client n'a pas laissé de commentaire.DANA W.
Le client n'a pas laissé de commentaire.Scott T.
Anil lied. Sue, on the traffic department promised 3 doz pads would be free. Anil claimed he only had 1 doz and charged us. He told us the dolly would be fre and charged us as well. He read the notes in the computer and told me to call Sue and have her reverse the charges. Very disappointing. I was told one thing as Anil, your representative at the location would not uphold that even though he saw it as a note in the computer. LIARS!!! All they want to do is take your money and tell you to call someone else.Joseph J.
Truck covered in snow and frozen snow on windshield which was very heavy and stuck to wiper blades. Should have been cleared off and not by me. Parking lot has so much water that getting to the truck and was difficult and when I did get to the truck I had to climb in the snow.Wendy M.
Le client n'a pas laissé de commentaire.Susan B.
They issued the wrong equipment to me on paper resulting in an overcharge. Not an inviting location and staff was not helpful.david H.
Le client n'a pas laissé de commentaire.SUSAN B.
Le client n'a pas laissé de commentaire.Kenneth V.
Le client n'a pas laissé de commentaire.Misty H.
Very unfriendly staff. Got there at 2 for my pickup. Finally left at 2:45 with the truck. Cut into my moving time by a lotBrandin D.
I dealt with the regional field manager and I had an extremely great experience. He was very professional and answered all my questions to my best satisfaction.NORBERT M.
Le client n'a pas laissé de commentaire.TERRY H.
Very good service. Drop off was easy in Quincy and was able to refill the tank at the same location.LARRY L.
Not location's fault, but truck's engine light came on when we started the truck, and stayed on for entire trip. Worried that there would be a problem during the 50-mile trip. Required a second car to accompany truck to destination.CATHY S.
I am very dissatisfied with my experience and I will never use uhaul againKIMBERLY K.
Le client n'a pas laissé de commentaire.Mayangui N.
Le client n'a pas laissé de commentaire.GIDGET H.
Le client n'a pas laissé de commentaire.FRANK B.
Le client n'a pas laissé de commentaire.STEVE D.
Le client n'a pas laissé de commentaire.Daniel C.
Le client n'a pas laissé de commentaire.TONY B.
Le client n'a pas laissé de commentaire.JOHN O.
I was charged for another day because we were 1 hour late returning the vehicle !Mary H.
Le client n'a pas laissé de commentaire.GEORGE Z.
Truck should have oil and water and such checked and filled before renting for a one-way trip. I'm not sure this was done.Donald S.
I didn't see any U-Haul signs or anything from the road, so initially it was a little hard to find.Kenton G.
Le client n'a pas laissé de commentaire.MICHAEL L.
Le client n'a pas laissé de commentaire.SHERRY S.
service was excellent at both locations.LARRY R S.
Le client n'a pas laissé de commentaire.WILLARD W.