Customer Reviews for Qwic Ship Duluth
(Concessionnaire U-Haul dans le voisinage)

65 évaluations

2920 Old Norcross Rd Ste G   Duluth, GA 30096

(770) 717-0914

Heures d'ouverture de l'établissement

  • Lun au ven : 10h30 am à 8h pm
  • Sam : 9h30 am à 8h pm
  • Dim : 10h30 am à 8h pm

Services dans cet établissement :

Pour nous contacter

(770) 717-0914

2920 Old Norcross Rd Ste G
Duluth, GA 30096

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 10h30 am à 8h pm
  • Sam : 9h30 am à 8h pm
  • Dim : 10h30 am à 8h pm
Aucune photo disponible

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Give me cheaper rate

chistopher L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gabriela G. 
Évaluation :
1

The rep had a rude, unprofessional tone. She charged us for items we didn't need or ask for, then charged my credit card over $200 more for fraudulent charges.

Derricko S. 
Évaluation :
1

Worst experience

Carlos G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry R. 
Évaluation :
5

Great service

TRAVIS F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Honda T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Heath B. 
Évaluation :
2

Rates are too high Not clean

ManishaVarma K. 
Évaluation :
3

Truck was extremely dirty

WERNER F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dante A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Giovanni A. 
Évaluation :
5

Ryan was very friendly and knowledgeable. He explained my options fully and clearly without any problems

ROBERT T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bertinson V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose Ramiro L. 
Évaluation :
5

Would like a full tank upon getting vehicle.

Byron P. 
Évaluation :
5

Everything went smoothly. Picking up and dropping off was quick and easy. Thumbs up to this location.

joshua B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

chanel R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

bengkian C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isaac G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vershanda B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHUM K. 
Évaluation :
1

I was strung along for 6h before I finally got the truck I was repeatedly promised "in the next 30 minutes"

Kurt V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Osvaldo G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WALETHA B. 
Évaluation :
2

The uhaul I was given sounded like it was going to explode at any given moment. During a slow acceleration the gear shift stick made a loud pop and went into neutral without having been touched. After that happened it was put into the correct gear (drive) and there was an intense burning of rubber smell through the cabin for a few minutes. The engine made all kinds of scary sounds that had me hoping it wouldn't just die or even worse blow up at any moment. This truck needs to be checked by a mechanic before letting anyone else drive this truck. It was nerve racking.

Samuel E. 
Évaluation :
2

Within 3 hours of returning the truck, my credit card was used to purchase over $300. 00 worth of merchandise, this is the only place I've used it.

Gwen D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HECTOR D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES K. 
Évaluation :
1

They charged me for an extra day I didn't use. Truly a hassle when I use uhaul for all my move as I'm a single woman with no help. Took days for someone to call and see what's happening and still no return follow up to say they at least fix the situation. Before it was such a easy process but this time not so and I'm disappointed ☹️

jerrica C. 
Évaluation :
3

The truck was not clean and ran poorly. The staff were friendly and helpful, however I was expecting a post email since I over-estimated my mileage and, to date, have not heard or seen anything. My experience - I will never rent from U-haul again

david K. 
Évaluation :
5

Daniel was great! Very highly recommend this UHaul location.

DONALD L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHANIE F. 
Évaluation :
1

I was over charged for my milage, I was told it's 20cent per mile I was charged $1. The owner of the laundry mat was very rude. And wouldn't let me screenshot the milage meter slammed the door and locked it on me. I had to clean the inside out myself

LEONDRA W. 
Évaluation :
5

Excellent service à la clientèle

Brione B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

MICHAEL H. 
Évaluation :
1

No le funciona el aire al camion o porlomenos no del todo el camion estaba sucio y no tenia la cantidad de gasolina que decia en el contrato luego me entregaron el camion con cuerdad y cables atras cuando lo retorne me cobraron 50$ de fees por eso mismo

MOISES T. 
Évaluation :
5

The manager made the process was so easy. Loved the experience.

KYA M. 
Évaluation :
1

This is the worst rental experience I have ever had. 1. The original place where I was supposed to pickup my rental truck was changed, that added 30+ minutes of my drive time and miles 2. I was supposed to pick up my truck at 8:30am and the truck key was placed in a black key box ,Even though the lock code was given to me, the lock wouldn't open and I had to wait until 10am until the store manager showed up 3. I was cutoff 4 times when I was on the customer call during the above problem. 4. I booked for an appliance dolly and a utility dolly for which I was charged, but was missing in the truck and store 5. I booked for moving help through u-haul scheduled for 10am, and since I had issues with getting the key from the box, I was only able to start the moving 45 minutes late for which I was charged by the moving guys. 6. Even though I did not accept the bill charges, still my credit card was charged for the dollies and I was told by the u-haul manager that there will be a $50 credit for providing me the truck late, which wasn't done as promised. Overall, the truck rental was horrible and I would never rent a truck from u-haul

Krishna P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

McJeffrey M. 
Évaluation :
2

Online said open hours were 9am - 8pm, but they did not actually open until 10. When making the reservation, I was asked if I wanted to do on-line check in or counter. I chose counter since we needed a furniture mover. Location did not have the trailer we were looking for and the truck we got was really too small for us.

RAYNOLD S. 
Évaluation :
3

I did not, originally, rent from this location. Uhaul changed my pick up to this location (45 mins away from my original location) the day before pickup. After flying in from the north east specifically to get a truck this was inconvenient, to say the least. Moreover, none of the equipment (pads, dollies, etc) were present with the truck. Upon attempting to verify the equipment via the prerental link sent by uhaul my reservation was not found. Upon reciept of my contract I saw i was billed more than what was quoted. A truly poor experience.

Dodge D. 
Évaluation :
1

I rented a truck for $39 Dollars. I only drove 10 miles round trip. I used the truck after hours. When asked how long I needed the truck, I responded and said I would be done around 10. I was told that it would be ok, as long as I had it back in before the next business day. When I turned it in, I was charged an additional $26. $100 dollars was already being held. Why was I charged $126 for a local job that didn't even go over 10 miles? Plus the back of the truck had trash in it when I picked it up. This was an overall unacceptable experience.

SATCHEL K. 
Évaluation :
5

Jennifer has great customer service skills!

SUSAN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

felipe R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CRYSTAL G. 
Évaluation :
5

Jennifer had very good customer service and was very attentive. She's an excellent customer service rep.

KATAYOON P. 
Évaluation :
1

The pick up time was set for 930. I decided to get there around 1000am. Nobody was at the store when i arrived. After 30 minutes waiting and talking to a Uhaul representative, the “rep” told me to go to a lockbox to retrieve the key. Well, no key was available at the lockbox. After 45 min of me waiting outside the store an employee showed up. The funny part is that i rented the truck for 24hrs and i receive an email that the equipment had to be returned at 0930 of the next day which it was not 24hrs due to the late retrieval of the equipment. No words to express my frustration.

Roberto G. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

GAVIN F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Panacea C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason M. 
Évaluation :
2

I scheduled online and was told that I could pick-up at 6:45 because they rent up to 15mins. Before closure. Iarrived about 6:30..I could not find the location because there is a small U-Haul sign in the window of a laundromat. I asked a man leaving the laundromat where was the U'Haul. He said it was him but he was leaving. I showed him my reservation for 6:45...to make a long story short, he reopened, I was entering behind him, he did not hold the door, the truck was not sweep, he gave me the keys, did not discuss gas, mileage or anything about the truck. There was no thank you.

Harvietta C. 
Évaluation :
5

Make sure to dust/wipe down inside of the truck. There were some spiders inside.

MaTia H. 
Évaluation :
4

Very nice customer service

Maritza B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charlie R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMADU B. 
Évaluation :
5

Provide the location with more vehicles.

Abraham D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Samantha L. 
Évaluation :
5

Everything went smoothly and has been the best experience with Uhaul in my many years using them.

thomas H. 
Évaluation :
1

Reserved items were not there

James W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

roberto A. 
Évaluation :
4

Rather than saying refer to the milage to put gas back in. Say if you travel a certain amount of miles it will take this amount of $ to bring the tank to the same level as you got it.

Raymond B. 
Évaluation :
3

If a truck is ordered for the price but the truck isnt available i shouldn't be upcharged for it

randy C. 
Non les évaluations ont été soumises pour cet établissement.

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