The woman handling the pick-up was very helpful and very pleasant. The vehicle itself was not very pleasant. No washer fluid. Broken reverse tail light. Exterior was dirty. Interior was filthy. Seats, floor, and back of van were dirty. Interior of windshield had mud smeared on it. Inside had constant odor from a smoker. Two cigarette lighters were in passenger door handle. Entire dash and interior surfaces were filthy. Tire pressure monitor does not work. The TPM always said right rear tire pressure was low which wasn't the case. In the time of Covid it was evident the interior was not cleaned after the previous customer.
Joseph S.
Customer Reviews for R A Trans LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Nothing they were great. I had rented a truck from another company and the truck wasn't back in time. So I was given a transfer to this company and she was very kind. Merci.
Norma R.The truck that was given to me needed a wheel alignment and the inside of the was dirty
BONY S.RipOff
Brandon A.Snow was on top of the roof of the 10 foot truck. Lock would not release keys for 30 minutes after putting in code. No customer service agent was willing to assist.
Corey W.Bigger advertisement!!
Alex T.Everything was perfect
Robin M.Provide prior communication that mobile pick up will not be working and physical drop-off will be occurring. Especially during COVID when physical contact was UNWARRANTED. The staff did not follow proper CDC guidelines which are the reasoning behind NO-CONTACT PICKUP!
Janet E.