Customer Reviews for RJM Commercial Storage Solutions LLC
(U-Haul Neighborhood Dealer)

39 évaluations

14 Hwy WW   Wright City, MO 63390

(636) 384-1354

Heures d’ouverture

  • Mon-Fri: 10 am–5 pm
  • Samedi : de 9 h a.m. à 12 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(636) 384-1354

14 Hwy WW
Wright City, MO 63390

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 10 am–5 pm
  • Samedi : de 9 h a.m. à 12 h p.m.
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

Le client n'a pas laissé de commentaire.

Silvana A 
Évaluation :
5

The service person @ location is fantastic. Definitely using this location again.

Gary M 
Évaluation :
5

Excellent communication and service. Jenny was excellent.

GREGORY S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Greg B 
Évaluation :
5

Maybe be more close to the highway, is kind of far away and a long drive

Guillermo D 
Évaluation :
4

The new locations were fine. Did not speak with anyone at either location

David E 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Scott M 
Évaluation :
5

I would like to emphasize that this was not thw original scheduled return address. Wright City Liquor was the original scheduled location. When returned, they denied acceptance even though it was scheduled. They relocated me to RJM storage, which was very inconvenient. The Wright City liquor should not have accepted drop off originally if they couldn't accept it, defeating the the reason for scheduling the drop off when scheduling and paying for the rental.

Nedra W 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Robin A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank S 
Évaluation :
5

I was treated very well. They went above and beyond to make sure everything was right.

Gerald S 
Évaluation :
5

Very pleasant easy to work with

Terri F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamie S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan S 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Brian D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joy L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doug J 
Évaluation :
3

24750297 - I was supposed to drop off at a different location. The employee came out and told me I need to take to another location. I told him I just finished a 12 hour drive and want to leave it there where I had planned. "Jim" (he was reluctant to give me his name) refused and I took it to another location where they were closed. I called "Jim" and was told just to leave it. Next morning I went on your site and saw that when dropping off I should have scanned a barcode if no one was there so I drove all the way back and scanned the bar code. "Jim" made the whole rental experience horrible.

John C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derek R 
Évaluation :
3

Unfortunately this wasn't the original return location and these comments are more applicable to them than RJM. I am answering N/A to RJM because I had no interaction with them. Everything with Wright City Liquor would be a 'No'.

John H 
Évaluation :
2

While RJM was very nice and helpful it's not the location I arranged to deliver the truck. The arranged location said they couldn't take the vehicle because they were too full so I had to drive out of the way with a friend who was picking me up to drop off the truck. What compensation is U-Haul going to give me?

Lee K 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANK S 
Évaluation :
5

Fast, easy, helpful, courteous— thank you!!

Josh S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANK S 
Évaluation :
5

They did a very good job and being able to use the 2 trucks made the Troy Knights of Columbus No Hunger Holiday a grand success. Thank you very much and God Bless.

GERALD S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra S 
Évaluation :
5

I was supposed to drop off at Wright City Liquor and they refused to accept the vehicle. said too many trucks there all ready and their limit was 3. Was never told that was the rules or i could have returned it earlier in the day and not be redirected somewhere else for the reutrn. very inconvieinent.

keith m 
Évaluation :
2

We had a 10ft. Reserved. At 5pm the night before I had not received the confirmation email so I called. Phone just rang. 7:30 next morning I called and talked to a Heather. She said she left early the night before and did NOT forward her phones. We got stuck with a much bigger truck AND had to drive to pick it up. Was told it was this or nothing. HORRIBLE customer service.

SEAN M 
Évaluation :
3

Air conditioner did not work and the roof of the truck had a leak. I had water all over my furniture and mattress. TRAIN WRECK

Jon T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew G 
Évaluation :
4

Very limited selection so I'm glad I reserved in advance. Easy location, good folks.

Richard F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard B 
Évaluation :
5

The truck was in an accident before we rented. The damage was embarrassing and a serious safety hazzard . There is a huge bubble in the inside of the rear passenger tire that cost us time for the trip due the the safety of a possible blow out!! RJM was not aware of the tire damage,but was made aware of body damage when they received the truck. There should have been a complete inspection of the truck before it was rented out again!!

Sandra S 
Évaluation :
5

Great service...thanks...

Bob M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel I 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin V 
Non les évaluations ont été soumises pour cet établissement.

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