Le client n'a pas laissé de commentaire.David B.
Customer Reviews for RA Sampson LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Brentwood, NH 03833
(Call Location W/New Res)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au mer : 8h30 am à 5h pm
- Jeu : fermé
- Ven : 8h30 am à 5h pm
- Sam : 8h am à 1h pm
- Dim : fermé
Heures d'ouverture spéciales
- 10/20/2021 - 10/29/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.NANCY D.
The location and owners of this location (I only spoke to a female) were both amazing - so sweet and kind and helpful, even with the virus going on, we all kept a safe distance from one another but she was still kind enough to offer us a seat to beat the hot hot heat in the shade during the extended approval process. If I could suggest only one thing to improve it would be that the photo of the driver and license are taken at the time of reservation Rather than at the moment of mobile check in due to the extended period of time it takes for your agents to verify and approve the information for the rental.Kristen D.
The app check in was slower than anticipated when needing to upload a photo of myself, both sides of my license, and verifying everything. I suggest to let customers know to arrive 15 to 30 minutes prior to check in time to ensure they leave at the time they need.Samantha C.
Le client n'a pas laissé de commentaire.Michael D.
Le client n'a pas laissé de commentaire.David M.
Leave out the proper key for the trucks. Add code for lock box.Shane H.
The lot was pretty crowded so it was a little hard to find a parking spot for the truck.Keelin B.
This location was great! They were closed and the woman still came and have us the keys, she was super helpful and friendly. Would definitely come here again.Jade T.
Le client n'a pas laissé de commentaire.Daniel C.
My first time renting a U-Haul truck to move. It was a one way rental and everything went smooth. From renting it in New Hampshire and returning it in Englewood Florida. Karen in NH and Liz in Englewood were a tremendous help. The truck itself was great. I would highly recommend u-haul.dawn M.
No improvements are needed at this location. Very satisfied customer.Robert K.
Le client n'a pas laissé de commentaire.Dale S.
Le client n'a pas laissé de commentaire.jim L.
Le client n'a pas laissé de commentaire.dan C.
Le client n'a pas laissé de commentaire.Ross C.
Le client n'a pas laissé de commentaire.Melanie B.
Le client n'a pas laissé de commentaire.DINICE N.
Very friendly, thorough service. We would rent from here again.Tracey C.
Great service I would recommend this location.Thomas L.
No obvious place to park. Have some moving supplies available for purchase.Caroline D.
Le client n'a pas laissé de commentaire.John A.
Lots of non- uhaul trucks in yard made it hard to find from roadkim P.
It was like a trip into " Deliverance " . I even had to take the trailer down a dirt path into an actual junk yard, find a place to park it and drop the trailer myself. This location should not have a license.Robert O.
Friendly and very helpful staff. I would definitely recommend them for a local hire. I have no experience with one-way hires at this location and so cannot rate them on that.steven jones J.
Just keep doing what your doing, truck was ready to go soon as I got there, people at sampson's were very nice to deal with would definitely recommend, thank you for a great experience...gerry A.
Le client n'a pas laissé de commentaire.Daniel C.
Very happy with Service and help, great stuffGary C.
Le client n'a pas laissé de commentaire.Calum S.
Nothing! Fast, friendly service. She made sure I had everything I needed and it was easy to pick up and drop off. Merci.Suzanne W.
Le client n'a pas laissé de commentaire.walter F.
Very professional and friendly ... Truck was in perfect shape and owner made sure I was comfortable with its operations before I left ...I had a question while driving about tolls and it was immediately answered ...they confirmed drop off location and went to drop off thanks to all the prework done completed drop off in 10 minutes. Drop off team was great as well.tom D.
Le client n'a pas laissé de commentaire.ROBYN L.
Le client n'a pas laissé de commentaire.Robert M.
Le client n'a pas laissé de commentaire.ROBERT T.
Le client n'a pas laissé de commentaire.NICOLE B.
Le client n'a pas laissé de commentaire.Brendan C.
Le client n'a pas laissé de commentaire.mark S.
Le client n'a pas laissé de commentaire.cheryl B.
Le client n'a pas laissé de commentaire.Andrew S.
Le client n'a pas laissé de commentaire.MICHELLE P.
Le client n'a pas laissé de commentaire.Frederick W.
Le client n'a pas laissé de commentaire.RYAN G.
Le client n'a pas laissé de commentaire.Susan W.
Very nice place to go lot of helptammy S.
Le client n'a pas laissé de commentaire.ed W.
Le client n'a pas laissé de commentaire.Frederick W.
The truck had mechanical issues. We weren't sure we were going to make it to our destination.Bonnie C.
Le client n'a pas laissé de commentaire.robin C.
Very convenient and pleasant experience. Made a stressful day easier, was able to quickly rent truck and be on our way! MerciNANCY C.
I only used the truck for a half a day and the invoice me for a day which is fine but then charge my bank acct. For 2 days and now been trying to call and guess what no answer and no machine!! ShadyVirginia B.
Le client n'a pas laissé de commentaire.Catherine Y.
get trucks with cruise controlKirk E.
Le client n'a pas laissé de commentaire.Angela S.
Le client n'a pas laissé de commentaire.Christopher A.
Le client n'a pas laissé de commentaire.kristen R.
Fast, friendly, helpful service!Chet L.
Pick up was difficult. I set up trailer myself and was never checked at all . I even had to pull trailer out of area to hook up with no help. It was in a real shady back lot gravel pit!David H.
The truck was immaculate, it was brand new, economical, and I'd recommend this uhaul site for rental to anyone. I like easy.susan C.
Le client n'a pas laissé de commentaire.diane W.
Make sure the drop off is what the customer requested i got a text for a drop off in a town that I didn't, request and had to call the U haul to change the drop off to the one I requested. That was the first time I had experienced that .I don't know how this happened because the contract had the correct drop off address.If they didn't change it I probably would have had to pay for additional miles.Tammy H.
Better signage out front. Otherwise, great service and really nice people. Very accommodating.Lucy F.
Le client n'a pas laissé de commentaire.Joshua W.
Le client n'a pas laissé de commentaire.Thomas T.
Le client n'a pas laissé de commentaire.Harry P.
Le client n'a pas laissé de commentaire.mario O.
Le client n'a pas laissé de commentaire.Kevin P.
Nothing she is very friendly and a pleasure to do business with.Brian W.
Very professional!RAYMOND M.
The office manager was lovely, super helpful and friendly.james B.
Le client n'a pas laissé de commentaire.EDWARD F.
Very friendly and helpful.RICHARD H.
Le client n'a pas laissé de commentaire.DICK K.
Although I was impressed with the kind people at the pickup location, I was disheartened I had to pay for a 60 mile round trip as I ordered an "in town vehicle" for only 6 hours. Instead of paying for 10 miles to move across town, I paid for 70 plus the rest of the fees. I was given less than a 24 hour notice. I requested a 15' truck at 10am in my town only to be told they have a cargo van further away. They found a 10' truck (still not what I asked for) at the 30 mile+ location away. This needs to be extremely clear to the customer as I have now paid triple of what I originally was told. After the customer service representative was rude on the phone and seemed annoyed I was asking her to look for a vehicle in the immediate area, I was even more frustrated. I am also in guest relations and thought it extremely unprofessional about this whole dealing. I am happy to pay for necessity, service, etc, but not paying for a mistake of the company or an enormous and unaware inconvenience, especially after catching attitude from someone they pay to help people. Make sure to leave less than 24 hours notice for mistakes!!AMELIA R.
Le client n'a pas laissé de commentaire.JERAMIAH U.
Le client n'a pas laissé de commentaire.JOSEPH R.
Le client n'a pas laissé de commentaire.VICTOR Z.
Le client n'a pas laissé de commentaire.THOMAS R.
Le client n'a pas laissé de commentaire.MEGHAN F.
Le client n'a pas laissé de commentaire.Russell P.
Le client n'a pas laissé de commentaire.anatoli S.
Le client n'a pas laissé de commentaire.jeff R.
Le client n'a pas laissé de commentaire.edward H.
Le client n'a pas laissé de commentaire.DOUGLAS V.
Karen was awesome and vey helpfuldennis G.
Le client n'a pas laissé de commentaire.MATT S.
Le client n'a pas laissé de commentaire.ROLAND T.
Le client n'a pas laissé de commentaire.Edward S.
They are awesome there! Wonderful service and confirmation call was helpful! A++++Adam V.
Excellent customer service. I have rented at other locations, but this location was by far the best.JEAN S.
The owner was very accomodating and even met us after hours since we were running about a half hour later than they closed. Excellent customer service! Would certainly recommend this location to friends. We really appreciated them going the extra mile for us!ROBERT H.
Dealer actually called me ahead of time to make sure I was still using rental as they were holding truck for me. No other dealer has done that. Highly recommend this location.Frederick F.
The dealer was great! U-Haul (at the corporate level, reservations, etc) leaves a LOT to be desired when making a reservation. I've had reservations changed or altered which seems to me to be counter productive to having me make a reservation in the first place! U-Haul dealers, as a whole are great. U-Haul as a corporate entity has a LOT to learn about customer service.Frederick F.
Refer to previous rant.MIKE N.
Le client n'a pas laissé de commentaire.DEBORAH M.
I have a towing package on my truck, but I would have preferred to rent the ball and hitch assembly rather than purchase one excellent experience otherwiseERIC N.
Very knowledgeable and helpful. Thanks again.TODD P.
Excellent towing vehicle assistance with hook-up, thank you. Good selections available, easy rental / return, thanks again!MICHAEL C.
Karen Sampson was very professional and offered us quick and excellent service. I would return again in a heartbeat and in plan on telling my friends (who will also be moving soon) to rent from RA Sampson LLC. Merci.Horace W.
Very friendly and accommodating.NANCY A.