Customer Reviews for Radfords Service
(Concessionnaire U-Haul dans le voisinage)

Évaluation :

5

Don't know

Évaluation :

5

Always so easy to pick up and drop off. Love this location and the owner. He's so nice to work with.

Évaluation :

5

No improvements needed. Easy check in and checkout. Staff was friendly and kind.

Évaluation :

5

The online drop off is ridiculously difficult to do in the dark when you are exhausted.

Évaluation :

5

No improvement necessary!

Évaluation :

5

Employee very polite and helpful

Évaluation :

5

A+++++ location. Radford's trucks are the cleanest of anywhere that I rent inside. Bill must take extra care to clean them better than other locations. Bill also saw me pull in on my last rental, and started my truck on a freezing cold morning and also cleared the snow off for me. I was impressed. That is customer service. I do everything I can to make sure I give his location my business.

Évaluation :

5

Very nice and courteous

Évaluation :

5

I have rented U-Haul at this location many times always very pleased.

Évaluation :

3

The gentleman who runs the store bent over backwards to help me out! Amazing!

Évaluation :

5

Great service. Needed a van to pick up some cabinets at HD. Quick and easy process. Van was brand new and clean. Owner was very friendly. Would definitely rent here again

Évaluation :

5

Radford is the best place to rent Uhaul equipment. His service is GREAT. Bill ALWAYS has his trucks and equipment clean and inspected very well. I highly recommend Radford for Uhaul rentals. I will be using Radford for my future needs. The APP worked great too. Very satisfied!!!!

Évaluation :

5

Not a thing.

Évaluation :

5

Nothing, the whole process was smooth and easy, from the on line setup to dealing with Bill in person.

Évaluation :

1

This experience was HORRIBLE - I am unlikely to use Uhaul ever again. Arrived at the rental location to find NO employees on site and forced to use mobile pick up option - very difficult to use, several glitches in the site. Had to stand OUTSIDE during a snowstorm to go through the mobile process - no shelter available - approval process took over 15 mins - was eventually able to obtain keys to a truck that was very difficult to get out of parking space due to about 12in clearance between other trucks on both ends. Including time necessary to clear snow from truck (no brush was provided!!), it took over 30 minutes to complete the pick up process. This rental truck was to move furniture and personal belongings from my grandfathers nursing home, as he has recently died, and the experience of renting a truck with UHAUL could not have been more difficult. Profoundly disappointing. Will be choosing other vendors in the future for rental truck needs

Évaluation :

5

Nothing. The gentleman who helped us was super!!!

Évaluation :

5

The truck was ready, clean and conveniently parked.

Évaluation :

5

We accidentally scheduled our pickup online for midnight when we wanted noon. Mr. Radford went out of his way to give us what we needed and didn't charge us extra. Even gave us some extra time when we needed it. Highly recommended

Évaluation :

5

Very nice man to deal with. Very helpful.

Évaluation :

1

Was overcharged between the 2 locations. Would rather spend a few extra dollars for a moving company after being cheated out of my money.

Évaluation :

5

nothing Bill Radford is great

Évaluation :

5

Amazing customer service and wonderful to work with!

Évaluation :

5

Mr Radford was great, answered all my questions, gave me driving tips

Évaluation :

5

Service was excellent, will definitely rent from Radfords again when I need UHAUL service.

Évaluation :

5

I can't say enough great things about this location ! Bill is the nicest and easiest guy to deal with. Trucks are well maintained, and spotless. And the check in and check out process is super easy and efficient ! Not to mention the convenient location !

Évaluation :

5

This is my third time renting here and every time has been great. Very easy ordering and great customer service!

Évaluation :

5

The owner was very polite and helpful.

Évaluation :

5

Radfords is the best place to rent a truck. Bill really keeps up on the maintenance and all of the equipment is clean. Excellent service. I will be returning in the future for all of my rental needs

Évaluation :

5

Great experience start to finish. Fortement recommandé!

Évaluation :

5

If it ain't broke, don't fix it.

Évaluation :

5

Friendly great services.

Évaluation :

5

Keep up the great customer service.

Évaluation :

5

Could not access the drop off program due to my android phone, ca Lord the number posted in the window. Spoke to Candy who took care of my situation. The following AN called the drop off point and found every was processed. Much easier than reserve g the treuk.

Évaluation :

5

There is nothing that could have been improved. All around excellent experience at Radfords service. Mr. Radford was very helpful.

Évaluation :

5

Excellent service and so happy everything went so smoothly

Évaluation :

5

I had a positive experience with this location. The owner was helpful in getting me set up with the truck and explaining the process.

Évaluation :

5

Highly recommend this location. Owner was kind and accommodating. He made my experience easy and actually kind of enjoyable. I will go here and only here for my truck rental needs.

Évaluation :

5

The dealer was great. no issues. What I would like to see from Uhaul is 1/2 day rates. I rented the truck and used it 6 hours but had to pay for 24. Additional tie down rings in the truck would also be helpful, on the wall slats and floor points would make the truck much more DIY friendly.

Évaluation :

5

Radford U Haul has provided excellent service and equipment on multiple occasions. Highly recommended. Bill Radford is courteous, professional, and helpful.

Évaluation :

5

VERY clean vehicles and all around nice person to deal with.

Évaluation :

5

Great service, great price. Would definitely go back again!!!

Évaluation :

5

We have rented UHaul's from Radford Service 3 times now and each time it has been very easy. The trucks are always in perfect condition.

Évaluation :

5

Service was very friendly and efficient.

Évaluation :

5

Great Service. The truck was great shape, no problems at all. Can't ask for much more.

Évaluation :

5

Fast and Friendly Service!

Évaluation :

5

I made reservations for this truck month aahead of time hd to travel 13 miles further to pick it up instead of the one 2 miles from my home

Évaluation :

5

Great the way it is !

Évaluation :

5

I have rented from Radfords numerous times in the past, and cannot say enough great things ! The pick up and drop off process is super easy and convenient. The trucks are always spotless and ready to go. Bill goes above and beyond to make sure you have everything you need ! I would definitely recommend this location is you ever need a truck.

Évaluation :

5

Radfords Service is the absolute best place to get a truck from. The process is very easy and the trucks are all well maintained and spotless. Bill (the owner) is a delight to talk to and gives GREAT customer service !!!