Évaluations des clients Radfords Service
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Radfords Service
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Timothy M. le
We have rented UHaul's from Radford's Service a few times and always have great service. They are friendly, helpful, and the equipment is always clean. We will come back.
Charles N. le
Radford's Service was super accommodating and made renting from them easy. Everything was explained clearly and we showed up early and the gentleman helped to get us on our way a bit earlier which helped our moving day tremendously. Would recommend without hesitation. Thanks!
Jamie S. le
Great service as always.
george k. le
The only thing I give you a.failing grade is the way things are explained. I took out the insurance and thought I was covered with everything that would happened. I go stuck moving and found out I was not covered. I was informed that if I made my reservation on line I could have got different insurance for five dollars more. I was never informed and had to pay 525.00 dollars because of bad I formation. The dealer who I rented from was great. Dud to not being told about this different insurance I will not rent from Uhaul again.
ryan b. le
The trailer had a bad tire. When picking it up, we were told a new tire had been put on. After 5 hours on the road, we had a flat. The technician that replaced the tire indicated it had chalk markings on it and was tagged for removal - So the tire that was bad and we were told had been replaced, had in fact NOT been replaced. While dealing with the tire repair, the UHAUL agent we talked with via phone indicated we would receive a $60 credit - this has not been applied to our account there is no record of it in our file. After spending an hour on the phone today, I was told I would receive a call back in 3 days - UNACCEPTABLE!
Henry G P. le
Great guy very helpful and courteous.
Greg B. le
Excellent customer service.
alison i. le
Truck was clean, minus the few cracker wrappers that were left in it. Owner was friendly and kind enough. Rating of average was because I have nothing to compare. I am a short person. The inability to raise the seat or lower the steering wheel is a safety issue. The mirrors weren't adjustable unless they were fold in. When I attempted this, I saw the truck instead of the road. I realize these vehicles are not meant for luxury, but they should be meant for safety.
james c. le
Not much, service was excellent.
Rick S. le
Rented numerous times from Radford -- Excellent service, trucks in excellent shape. I hate moving, but Radford makes the experience palatable.
Paul C. le
nothing - everything was an awesome experience. The Gentleman was very friendly and explained everything. Coming back when another rental is needed!!
joseph p. le
AWESOME PLACE !! Big selection of trucks and trailers with super easy access right along rt 30. ALWAYS HAS CLEAN, NICE SMELLING TRUCKS. Hassle free renting and never overcharges. In and out within 5 mins EVERYTIME. I will go a few miles out of my way just to rent here. Thanks Mr. Radford, GREAT GUY
Christopher D. le
The manager of the store Bill is the best! We always get our trucks from his facility, because he is just an upstanding guy. He's been doing this for years, and he's been doing it right.
PHYLLIS M. le
Service was excellent. He went out of his way to be sure we had everything we needed. Highly recommend this location.
Daniel M. le
I have rented from Radfords many times in the past and I will continue renting my trucks from him. Fantastic service and speedy in and out. I highly recommend Radfords for rentals.
Matthew C. le
We dropped vehicle off a day early and manger was nice enough to give us the money back for Day we didn’t use. We dropped off on rt 8 in glenshaw. They were super nice and helped me out a lot. I would recommend uhaul to everyone and definitely use them in the future
David G. le
Location was closed when we dropped off the truck, so can't rate the office location, nor the personnel there.
John E. le
The Trick Share program was convenient, but was a pain to use. Couldn’t find the amount of gas needed when returning the truck. Had to take a bunch of pictures. It is easier to pick up when the facility is open.
Frank L. le
Handled it quickly
Donald M. le
Nothing needed at all. Bill is on top of everything and does a fantastic job. Highly recommended!
carol h. le
Gentleman working was polite and very informative. Took little time and we were on our way!
Jamie S. le
I have rented from this location numerous times over the years and ALWAYS receive prompt, friendly, helpful service. I pass up a few other locations and always come to Radford's because I know I can count on him.
Michael S. le
Nothing
krista o. le
I do not like the new check out process. It was raining and cold and not pleasant standing out there having to take picture. Thankfully I had a smart phone and was able to do it.
Scott H. le
nothing to improve on
michael p. le
The only moderate issue was that the parking brake on the truck wasn't operable. After speaking with the owner, he is going to have it fixed right away.
Jim B. le
Excellent service; van was perfect size; reasonably priced; convenient pickup location.
Steven G. le
Tires were a little thin in the tread. Something to keep an eye on. SG
Harry W. le
Nothing. Fill info out online and the pick will be easy.
scott b. le
The top panel of the roll up door stuck on almost every attempt at opening. While it was only a minor inconvenience to us, it could be an issue to others. Otherwise Radford's just handles the business.
william f. le
everything was great.
Michael R. le
I was completely satisfied with the vehicle and service. I cannot think of any suggestions to improve.
Brian R. le
Everything went great. Thanks
Patrick W. le
The customer service was excellent.
John B. le
Excellent Service
Dawn L. le
Loved this location... easy in and out without any problems, truck was clean and gas full on pick up... would recommend this location to anyone in my area!
Gerald R. le
N/A
BRUCE I. le
work out great for my local move. thank you.
susan h. le
I really don't know anything that you can improve on. I've used Uhaul 3 or 4 times within the past year and never had a problem and was usually when I needed it. The fleet seems to be well maintained and staff is very friendly and accommodating. I will continue to use them in the future if I need ....and I know I will.
Dan M. le
Absolutely nothing. I love renting from Radfords. He always has the truck I need and the service is fantastic. I will be renting from Radfords again and again.
ernesto P. le
I can’t think of anything to improve on... it was an excellent experience
STOUT C. le
My favorite place. Bill the owner treats me like no other. I’m a lifetime customer.
Cindy C. le
super service, Friendly and helpful! Had my truck there waiting and ready to go upon arrival!
john m. le
Still, we just dropped the truck off
Jeff M. le
Mr. Radford was fantastic to deal with, and the truck was spotless. This was my first time renting a U-Haul and I was pleasantly surprised with how clean the truck was and how well it ran. I strongly recommend Radford's Service for your U-Haul needs.
Steven K. le
It was an awesome experience...fast, friendly, informative, and a great van. Thank you!
Christina F. le
Bill was great, in and out super quick
Edward P. le
Excellent service. Will be going back again for next move