Évaluations des clients Radium Auto Sales

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Radium Auto Sales

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Rizen A. le

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Le client n'a pas laissé de commentaire.

leo E. le

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Le client n'a pas laissé de commentaire.

Derrick M. le

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Le client n'a pas laissé de commentaire.

Joanne E. le

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1) Make sure the rental is clean and not being lived-in. 2) Make sure the scheduled pick-up time is respected by the vendor and that someone is there on-site at the expected time of pick-up so customers do not have to seek for someone, ask around, attempt to contact the vendor, or wait for the vendors arrival. 3) Assure trusted uhaul customers are ‘charged’ correct amount for the reservation; and unreasonable, outrageously amounts of money is not ‘electively’ taken out from their bank accounts 3) Customers need printed copies of their transaction at pick-up instead of emailed transactions, after-the-fact, after drop-off, for monitoring of correct information, and charges. 4) uhaul needs to get back promptly with customers who have had such terrible experiences, for resolution.

Tyra W. le

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Le client n'a pas laissé de commentaire.

Bursell M. le

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hours are restrictive- 10:30- 5:00

CHRISTOPHER C. le

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Le client n'a pas laissé de commentaire.

Richard L. le

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Le client n'a pas laissé de commentaire.

michelle M. le

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Le client n'a pas laissé de commentaire.

Monica S. le

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Customer service rep was rude.

Charnele T. le

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I was charged more mileage then I actually used.

Carisa H. le

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Le client n'a pas laissé de commentaire.

Hezikiah J. le

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Wasn"t there on time and poor customer service

Chris W. le

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No comment

Ken B. le

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NEVER NEVER AGAIN. It was a total pain to returneitjout it being open. Had lots of trouble with logging in. Having to take pictures of the speedometer and truck was ridiculous our time is valuable too. If we knew we had to do all that we wouldn’t have chosen U-Haul.

Yeshua S. le

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Le client n'a pas laissé de commentaire.

Tiwana M. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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It was located in a rough section of Albany. I would not send my wife there. The person there was helpful but he had a large knife on the counter which was odd and intimidating.

Tripp K. le

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I was told that I could rent this cargo trailer and drop off in Augusta,Ga for no additional charge. I was Misinformed. When I tried to return trailer in Augusta the rep told me that is was set up as local only and had to be returned to pick up site. This costed me an additional days rental instead of 1 day if I left it in Augusta. Now I could have left it for around $200. I don’t appreciate being misinformed to the tune of an additional days rent! The rental costed me an additional $29.95 just to sit in my yard overnite until I could return it the following day. My family has always used U-HAUL and have been pleased. Hopefully this was a lack of communication and not poor training. Honestly this left a bad taste in my mouth for U-Haul and next time I am in need of a service, I will definitely explore other options.

James E. le

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The Customer service was awful. The gentleman from the rental company did not know what he was doing and because of a HUGE screw up on his part we were delayed an hour or more; which caused us to get into traffic heading toward Atlanta. Not to mention over 2 hours of time wasted to solve the mess up that was made at the Albany Uhaul dealership. I originally requested to use the main Uhaul brach location because of other bad experiences with satellite offices in Albany; But was forced to use this gentleman's sight. I will not be using Uhaul in Albany every again! This is the third time using uhaul in Albany and every experience has been extremely difficult!!

Cynthia B. le

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Le client n'a pas laissé de commentaire.