Customer Reviews for Raider Marine And Storage
(Concessionnaire U-Haul dans le voisinage)

106 évaluations

43727 US Hwy 19   Tarpon Springs, FL 34689

(727) 938-2151

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 5h pm
  • Sam : 8h30 am à 1h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(727) 938-2151

43727 US Hwy 19
Tarpon Springs, FL 34689

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 5h pm
  • Sam : 8h30 am à 1h pm
  • Dim : fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

Stop scamming people. Its pure theft. And i am submitting all my info with picture's to my laywer and having her contact you guys since you cant even call me back. Like you said you would. I took pictures of the odometor upon picking up the truck. I did this because i myself worked for uhaul for a year and a half. I also took pictures upon dropping off. Well i got charge an extra 91 miles for an extra 40 dollars. When the entire trip was 28,9 miles. I called the pick up and drop of place and everyone is pointing the finger at the other location and i really dont give a shit i just want my money back. I have pictures with the timestamp. So im just going to forward to my case worker tomorow morning. Upon picking up the truck nobody went with me to verify mileage and gas. I was just told sign here and here and well email you. These people are theives and the funny part is when i called the pick location and i explained to the guy that this happened that someone inputed the mileage wrong his response was well im not surprised that they f'd up again. Lol seriously this is unacceptable and will not go quietly

Angel A. 
Évaluation :
3

I was actually charged around 248 $for my rental when it should've been 80 $

RICHARD F. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

MCRAYLEE O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew H. 
Évaluation :
5

awesome Job

ROBERT L. 
Évaluation :
2

poor drop off situation, dirty messy business location

Alex K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LUIS M. 
Évaluation :
3

Our uhaul truck was not cleaned, there was food and ants in it. We later found a bunch of broken glass. Our pick up location was changed on us last minute, after we already confirmed 24 hours out. We were told everything was available but upon arrival, there was no furniture dollys!

Drew H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Tabatha F. 
Évaluation :
2

When I got to the drop off facility I waited 30 minutes before I found a mechanic down inside of a boat. He said he didn't time to check me in and to just leave the key with him. It was a small facility and overly crowded. there was not adequate space for Uhaul trucks and trailers. Definitely would not recommend renting larger trucks at this facility due to the limited space and manuverability for pulling in and out of the location on the very busy Hwy 19.

Gaylan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Regina H. 
Évaluation :
1

Drive way was block by cars. Had to sit on the street and honk. Dropped off in a tight dirt lot.

LeeAnne F. 
Évaluation :
1

Let me pick it up where I originally ordered the U-Haul. Not at this place where I waited a half hour because they opened up late. Have my furniture pads that I ordered. So I had some scratch furniture. Gentleman told me this is just a drop off place don't know what that meant. Supposably your website was down which held us up even more trying to do the transaction.

Benjamin W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADAM D. 
Évaluation :
5

an easy experience....from my end I have no negative comments.

kenneth R. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Melissa B. 
Évaluation :
5

It was a quick interaction. They checked the paperwork and where the truck was, and I was on my way.

Richard L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

waldemar J. 
Évaluation :
3

We were in and out in 20 minutes even with the technical glitches. Not awful.

STEPHANIE M. 
Évaluation :
3

Billing was not clear

Ron C. 
Évaluation :
1

A lot was very congested. The store was a mess. I had to unload the trailer all by myself because the customer service person did not come help me. the store and that person smelled like smoke

Michael M. 
Évaluation :
1

I haul charged me for things I didn't get...mats .. dolly....sent me to a pickup place that wasn't even open at that time!! Overcharged!!

Kris M. 
Évaluation :
2

Actually have a hiring process for employees. Don't just hire anyone that shows up. Have some fore of qualifications that the applicant has to meet.

Ryan K. 
Évaluation :
1

Trailer lights did not work. UNSAFE! Have to wait on refund! Really???

George G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robert S. 
Évaluation :
5

The place was good and the staff was friendly. The truck was easy to get to and directions were clear.

Adriane R. 
Évaluation :
2

Is a boat repair place no where to park real junky.

thomas C. 
Évaluation :
2

Well when I got to new York 8 was told the chains should had been changed . As I I was told it looked like lace. I was told it was clean and it was not . Hand to help. Put the trailer on here was not happy about this .

april E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James N. 
Évaluation :
3

Very hard to find, nothing more than a small dirt lot than is over growing with weeds

JUANITA B. 
Évaluation :
3

Dropped off trailer outside a fence with no one around and just hope it got checked in alright without me there. Should be a key and lock on tongue when dropped off and drop key in lock box so no one can take trailer before the return facility opens again!

Larry M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kent W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anders J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca Q. 
Évaluation :
5

Great service

NELSON H. 
Évaluation :
4

Great guy there and helped me with no hesitation

Paul B. 
Évaluation :
3

The product was not displayed very well, I almost drove past it. There were no signage to confirm Uhauls were rented there, it was only the visual of the trailer I rented that alerted me. The lot the trailer was parked on was unkempt and badly needed grooming.

Sandy W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

daniel N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cliff S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

doug P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy D. 
Évaluation :
4

Location was a little hard to find. Small signage for a busy highway.

Kenny D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LARRY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

teresa L. 
Évaluation :
1

Car dolly was in disrepair and couldn't be used. Woman at location started droning on about how much trouble it was to get it out and everything. Didn't agree to issue refund and just said she was waiting on her manager to call her back about it. Filed a dispute with 1-800-GOUHAUL.

William C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JAKE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judith C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theodore S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelsey G. 
Évaluation :
3

Spent better part of 45 minutes to completely fill out all paperwork online and when retailer tried to access, it was all messed up. Required 30 minutes to refill out all information. Your interface sucks. If I had known it would not forward to the local vendor, I could have saved myself those wasted 45 minutes.

Tim H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle B. 
Évaluation :
5

No problem dropping off, they even detached the trailer from my vehicle.

Philip M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHEYENNE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

paulo V. 
Évaluation :
1

They overcharged what I was told I was going to get charged by over 100 $I would not use them ever again

WILLARD P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT F. 
Évaluation :
5

Nothing! Everyone was kind and thoughtful! Except for me not getting a ticket at booth and having to pay a fine, all went well! Thank you for your service!!

THERESE K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victoria B. 
Évaluation :
2

I had communications issues throughout my move, never received calls to confirm pickup location. The truck I picked up was parked behind a boat in a back lot, and had 1/8 less gas than stated, and I had to fill up immediately. I reported it to the 800#.

Reece N. 
Évaluation :
5

Keep the smile!

CATHERINE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theroll R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John W. 
Évaluation :
5

I was satisfied

alex S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donna Q. 
Évaluation :
1

It took an hour and a half to get euipment due to computor issues had to input threw another site over the phone was overcharged did not want insurance couldnt remove since not at that site ... didnt have enough blankets had to go to different site to get them ... car tow dolley had tire tread come off while driving on I95 had to get tire replaced another hour and a half made for much longer trip from florida to virginia .

KURT G. 
Évaluation :
4

Nice people to work with

William P. 
Évaluation :
3

problem with passenger door. It was previously damaged and would not open with out force. The truck had damage that was not repaired and made it difficult to use the passenger door. Other than this issue all else was fine.

Dave B. 
Évaluation :
2

Very sketchy place. Hard to find

tabitha B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

millie G. 
Évaluation :
5

Great staff at Raider!

alice M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard C. 
Évaluation :
5

Keithra was awesome to work with and treated me with professionalism.

SHAWN T. 
Évaluation :
5

Friendly personnel were polite and helpful.

RALPH H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SHERRY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

timothy Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE D. 
Évaluation :
5

Everything was excellent, what a great experience.

ROBERT S. 
Évaluation :
5

Very easy, nice business owners. Recommended.

Joseph M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENTON H. 
Évaluation :
3

Actually have tow ball on the back of the van I rented. I called a day ahead to verify all vans had tow balls on them and of course the one I rented did not! I was not able to find another van that had towing ability due to time constraints. Very dissapointed in Uhaul. It made my move that much harder as I was not able to tow my trailer. For those who need a pick up or van with towing ability do not call customer service as they have no idea what their vehicles have. Make arrangements with the location you want to rent from.

APRIL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine M. 
Évaluation :
2

I dropped off the trailer on Sunday (7/26) as I was instructed. Store location is closed on Sundays. I spoke with both stores on Monday 7/27 about this situation, only to discover I had been charged for 3 days vs. 1 day. I feel that the Raider location is over charging me and this needs to be addressed and a REFUND is in order. I am a disabled veteran and know I was mislead by this store manager now that I hear from both stores. I would for someone to contact me concerning this OVER CHARGE. Thanks you

DAVID N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DAVE D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LINDA S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SANDRA U. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gerald W. 
Évaluation :
5

Good customer service and follow-up on final bill after key was left in drop box

Hillary P. 
Non les évaluations ont été soumises pour cet établissement.

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