Évaluations des clients Rainbow Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Rainbow Storage

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SHELTON T.
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She was very helpful and curtious .She gets an A plus from me...thank you....

GILBERTO S.
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Nothing better everything is ready

Sylvia S.
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Le client n'a pas laissé de commentaire.

Tammy Jo L.
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I would recommend someone who wanted really nice people. The Lady was extremely friendly and very sweet. But the truck that I rented was horrible 😫 😭 😐. I was miserable the hole trip the ac worked as far as blowing out but it was not cold and the only time it felt good somewhat was when night come. And if you went past 65 on the interstate you almost felt like you was going to leave the road. It was all over the place. I would almost swear it need shocks. I've grown watching my father his father and family renting nothing but uhaul trucks & trailers I spent alot of time in them because of my father been in army. I have to say that this is first time that I've wanted to look for a different company. Apsalutly upset over paying almost 400.00 for a 5hour round-trip that was uncomfortable, scary and hot. Im sorry if I sound harsh im just upset. My husband past away last month on the 7th and he was the love of my life. 30 year's :( Then he past from covid 19. Then they lost his body and couldn't find him and when they did they where going to put him in the mail and send him to me. And if thats not sad enough he was 100% milatary from Navy and the medical examiner put natural causes on death certificate .Thats why I rented your truck. Thank you .

Veronica M.
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Le client n'a pas laissé de commentaire.

ROBERT B.
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Le client n'a pas laissé de commentaire.

ROBERT B.
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I have always received great service from Linda at Rainbow storages

Rhonda M.
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Hard to find, muddy field, did not feel safe, but the woman who helped us was very nice. Her computer was down.

Jennifer B.
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Le client n'a pas laissé de commentaire.

lily D.
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Great customer service. Willing to accommodate my needs.

Fredrick R.
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Very disappointed what to staff At that location they really need to consider the qualifications all the people who represent you hole as a 3rd party They are sub standard stay away from the go to U all store then you won't be double charged like i was for a one day rental

JOHN D.
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My car was improperly loaded and secured in such a manner that a portion of the front valence was broken loose during the trip. It had to be repaired at a local body shop at my expense.The tire tie downs were secured from the inside and not from the outside.Having never used one of these I was trusting the retailer and her help in the loading of my car-not a good situation.

QUINEISHA C.
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Very helpful. Went above and beyond to make my rental smooth. Awesome customer service !

Bill S.
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Excellent service and I would recommend Rainbow Storage to anyone looking for an Uhaul.

patricia T.
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Linda helped make my move go very smoothly !!

PAUL H.
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Great friendly customer service. Really took care of our needs. Very knowledgeable regarding hook up of trailer.

Neil M.
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Le client n'a pas laissé de commentaire.

Kathy C.
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Just dropped off before it was due and the personel called us to let us know everything was good.

Ruth U.
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Le client n'a pas laissé de commentaire.

Alfred D.
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none

Todd R.
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Le client n'a pas laissé de commentaire.

Kristopher L.
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Very helpful, prompt, and excellent customer service.

Robert M.
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Needs another step to get in better.

JAMES F.
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Le client n'a pas laissé de commentaire.

don R.
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Le client n'a pas laissé de commentaire.

jill S.
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I picked the truck up after hours and had absolutely one of the worst experiences ever! ..it took multiple calls to uhaul plus 2 hrs to complete my pickup!

alice D.
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Quick and easy

Jerry C.
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Nothing to improve. I needed an extra day, made a phone call and all was well. I was very happy with all of it. The drop off in Bradenton. Very professional service.

Troy M.
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The lady behind the desk was very rude and very disrespectful. She had charged me a fee for gas after I had explain to her the situation and let her know it was on the contract. When I arrive to pick up a item I left in the uhaul she throwed it on the counter. I then asked her about the fee you got smart with me and told me to look on my bank account like I did to see it was charged look on it to see if it was back on my car. I asked her for her supervisor phone number she gave it to me and told me to call she will be happy and for me to call the number she do not care. I want recommend no one there. The service was very poor returning the uhaul. If I have to go through returning another uhaul to rainbow I'll will not rent or try another moving rental company. I'm sorry but it was awful

PATRICIA T.
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Le client n'a pas laissé de commentaire.

Mathew D.
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Le client n'a pas laissé de commentaire.

Linda H.
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Le client n'a pas laissé de commentaire.

TAMMIE T.
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I had to load it myself no one offered to help. Then she said she would come out and check the equipment. Then driving home did not notice it had no running lights at all not happy with that part .We're not recommend this place to anybody for pick up the computers were really slow she had to go in and file everything which I should already been done and it wasn't. And if I would've got hit because no running lights on the back end of my trailer I would not of been happy. And the place was not that clean grass is really tall we had to pick up the equipment.

Shauna G.
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Le client n'a pas laissé de commentaire.

Coralee M.
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Le client n'a pas laissé de commentaire.

Marvin T.
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Le client n'a pas laissé de commentaire.

James D.
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Le client n'a pas laissé de commentaire.

William K.
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Le client n'a pas laissé de commentaire.

Elliott G.
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Le client n'a pas laissé de commentaire.

Edie B.
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Le client n'a pas laissé de commentaire.

William K.
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Le client n'a pas laissé de commentaire.

Elliott G.
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Le client n'a pas laissé de commentaire.

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Trailer lights didn't work

KERRY S.
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We dropped off the vehicle during what they said were normal business hours...no one was there. Don't know if they would have been nice or not. I would like to not be charged more than what was quoted via the phone. :-( I was quoted $186 via the phone...but charged $204. I don't plan on using Uhaul again.

YOLANDA J.
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Very friendly and resourceful

Leon D.
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Le client n'a pas laissé de commentaire.

Tony S.
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Le client n'a pas laissé de commentaire.

MICHAEL S.
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Linda was very helpful!

GILBERT C.
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Thanks for the trailer rental. We had no issues hauling our cargo from Kentucky to Florida. We will always check with U-Haul first for our rental needs.

Brent A.
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Everything was perfect, no need to improve at this location.

Cavan K.
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Le client n'a pas laissé de commentaire.

Cletia M.
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Le client n'a pas laissé de commentaire.

DALINA B.
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White dog hair all inside cab- the windshield was cover in love bugs blocking view so heavy. Had clean it after picking it up. Cab area had odor could been from pet.

ANGELA M.
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Le client n'a pas laissé de commentaire.

MATTHEW Y.
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Le client n'a pas laissé de commentaire.

mathew D.
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Le client n'a pas laissé de commentaire.

Karon L.
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This trailer should be taken out of service. It is old and leaks. No reflection of Rainbow, they are great. But, whoever is over U-Haul as a region should have culled this trailer long ago.

Ann L.
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Le client n'a pas laissé de commentaire.

ANN L.
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Le client n'a pas laissé de commentaire.

james H.
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Staff was very knowledgeable and called me after I left and thanked me for my business

Angel W.
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Le client n'a pas laissé de commentaire.

david M.
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Le client n'a pas laissé de commentaire.

Faith P.
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I can not see that anything could be done to improve other than giving the truck for free. Lol I could not be happier with the lady who helped me. She is a great asset to your company.

Leon M.
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Only if u can't get a truck from anouther rental agency. The u hall trucks are always poor.

Lee C.
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We were greeted warmly. The check in went smoothly and efficiently. Equipment was ready and no problems were experienced in this rental. We would definitely use this location again.

PARUMAL P.
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Linda was very nice and helped me with all the questions I had. I would highly recommend rainbow storage.

WILLIAM B.
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Do some computer training.

THOMAS K.
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Le client n'a pas laissé de commentaire.

Larry B.
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took 1.5 hours to rent a tow behind

KERRY S.
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Le client n'a pas laissé de commentaire.

John B.
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Overall a very nice experience! Linda was kind,personable and knowledgeable- We rented a 20 Ft truck that was clean and performed flawlessly. Many Thanks- moving blankets were great too!!??

SAMUEL M.
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Le client n'a pas laissé de commentaire.

Lawrence S.
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Be more helpful and explain or show people who never towed a vechile the proper way to load and secure it. Need to be less rude when people ask questions.

Justina G.
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Le client n'a pas laissé de commentaire.

KARON L.
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Location was closed on Sunday but when I called in to the U-Haul traffic 1-800 number the gentleman let me know the location had 24 hour drop off. He was very nice and helpful.

Carolyn W.
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The agent was very courteous, and helpful. (Suggestion( Maybe put a sign where the office is, to turn in vehicles, especially for those who have no idea where to go that are not local.

DONALD C.
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Our drop off day was Sunday. I called Saturday to verify where they would like us to drop the dolly and they were very helpful.

FAITH P.
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The lady that works at this location went over and above to help me straighten out the mess that the uhaul reservations center made. A big thank you goes out to her.

LINA S.
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Le client n'a pas laissé de commentaire.

Cody C.
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Very helpful!

DENISE B.
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Le client n'a pas laissé de commentaire.

AMALYA K.
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Le client n'a pas laissé de commentaire.

LYNN G.
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The straps on the Auto transport kept coming also as we dove so every 30mins we had to stop and tighten it down so our 4hour trip turned into a 7-8_hour trip

JENNIFER B.
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Le client n'a pas laissé de commentaire.

GWENDA J.
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No complaints. Easy return and staff made me feel appreciated as a customer. I will absolutely use again when needed.

John I.
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Le client n'a pas laissé de commentaire.

Jennifer B.
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Le client n'a pas laissé de commentaire.

LASHANDA W.
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Mrs.Linda made my experience easier.she was very polite ,helpful and professional. Will definitely use services in future if need be.

WILLIAM D R.
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Le client n'a pas laissé de commentaire.

STEVE T.
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Have your trucks better looked at as for safety.Z

Robert B.
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Our tow dolly was badly used; stickers, tape and screws holding it together with cheaply put together parts. We were afraid it would fall apart on our long ride home.

GARY E.
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Le client n'a pas laissé de commentaire.

Wilbur R.
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No one there to accept rental.

Nicholas G.
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Le client n'a pas laissé de commentaire.

MIKE H.
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Le client n'a pas laissé de commentaire.

DAN J.
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Le client n'a pas laissé de commentaire.

APRIL D.
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Le client n'a pas laissé de commentaire.

KIM V.
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Hire more people like the woman I dealt with on my arrival. She made me feel right at home in a new home town. :-)

JOHN D.
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Le client n'a pas laissé de commentaire.

RONALD P.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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