Évaluations des clients Ralphies Minnoco

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Ralphies Minnoco

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Constance T.
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The staff were very friendly but not on the ball as far as making sure everything was in order. They had none of the three dozen blankets I reserved, so I spent the next two hours finding which locations had some. Could be trained a little better to be more service oriented, such as asking if I've driven that size truck before, giving tips, etc. Also, I don't know how they measure truck size. Their 20 foot truck is about the size of their competitor's 16 footer. I had to get an additional truck which cost me extra also. Friendly employees both on the phone and at this location but some real hassles which could have been prevented.

RICHARD B.
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Le client n'a pas laissé de commentaire.

DICK W.
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Le client n'a pas laissé de commentaire.

Steve W.
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Le client n'a pas laissé de commentaire.

Lisa C.
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It was a very stress free experience .! I would recommend this.. the vehicle was clean and ran very good, great heat.. cargo van.

Josh K.
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Le client n'a pas laissé de commentaire.

STEVE T.
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Le client n'a pas laissé de commentaire.

Becky J.
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Le client n'a pas laissé de commentaire.

Gerald P.
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It was ready when I got there. The paperwork went smoothly. Returning it was simple. This is the second time getting a truck from this place. Would definitely recommend them.

JOSEPH WILLIAM D.
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I had to drive over 30 miles to the location because the one I actually rented from did not have the trailer I needed.

MATTHEW U.
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Le client n'a pas laissé de commentaire.

Christine M.
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Le client n'a pas laissé de commentaire.

Alan B.
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Le client n'a pas laissé de commentaire.

RONALD B.
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Le client n'a pas laissé de commentaire.

Anne N.
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Le client n'a pas laissé de commentaire.

ANDREW P.
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Le client n'a pas laissé de commentaire.

DANIEL JAASTAD S.
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Had to wait. Tires questionable, but made the trip. Otherwise equipment was excellent!

Leo P.
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Inside was a bit dirty and needing to be swept out. Service was good and no problems with pickup or dropoff

SHARON MARIE H.
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Good staff they were quick and good to work with.

David G.
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The employee made me wait while she texted on her phone. Then, she took off my insurance on the truck which I reserved online, and when I asked to double check because it looked like I now had no insurance, she then realized she had deleted it and put it back on. Next, she stopped me from leaving, and said she asked for the keys back, so she could issue me another set of keys for another truck. Worst experience ever (so far) of a U-haul rental. Lastly, before I forget the truck was shaking like a leaf. Something wrong with that truck, probably why it was given to me in the first place. It's my opinion, but I won't rent here again.

Kimberly H.
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Le client n'a pas laissé de commentaire.

Rachel H.
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Very friendly and knowledgeable!

Antoine B.
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I rented a hand truck at 3pm on 10/29 but when i returned it at 1pm on 10/30 the cashier told the change is $14 for 2 days but after explaining that i rented it for one day, she changed it to $7. this is the question: is Uhaul software cheating people? or is your chosen location cheating you and me? were they going to charge me $14, declare $7 to you and keep the other $7 I would like you to send me the result of your finding

Kaitlen F.
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Le client n'a pas laissé de commentaire.

Dolores H.
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That truck needs work. We thought we were going to be stranded it ran so bad.

Mark S.
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Le client n'a pas laissé de commentaire.

Don S.
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Le client n'a pas laissé de commentaire.

BRAD V.
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Phenomenal people at Ralphies

John L.
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I went to pickup the trailer 20 minutes before my appointment to pick up the trailer and they tried to charge me an extra day of use. They did not charge me the extra day but only because I caught the error. I was not impressed with this business practice.

Reise J.
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Le client n'a pas laissé de commentaire.

Dave S.
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Le client n'a pas laissé de commentaire.

Douglas L.
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Le client n'a pas laissé de commentaire.

James S.
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The truck itself was fine. We paid for extra equipment and 24 hours. We did not receive either of those things. Had to call for a refund.

Mark L.
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Le client n'a pas laissé de commentaire.

Jeremy M.
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Le client n'a pas laissé de commentaire.

Samuel S.
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Le client n'a pas laissé de commentaire.

Alexander S.
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Le client n'a pas laissé de commentaire.

Carol G.
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You were wonderful! Staff was very pleasant, helpful and accommodating. This is the second time I've needed your services in three years. I definitely recommend this location.

Susanne W.
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Le client n'a pas laissé de commentaire.

Mark L.
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Never an issue with Ralphie's.

Brandon H.
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Le client n'a pas laissé de commentaire.

mark M.
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it took too long to get the truck after I arrived to pick it up. Understaffed.

REBECCA W.
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Nothing

evan S.
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I've already been in contact with Uhaul about my concerns. Uhal needs to have better customer care service, 2 hours on hold just to get to roadside assistance. Then sit another 1 1/2 hour waiting for roadside assistance to show up. The truck was filthy when I picked it up and was in need of major repairs.

Tracey M.
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Le client n'a pas laissé de commentaire.

Paul K.
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I can't think of any improvements. The whole process was efficient and easy.

ROLAND G.
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Le client n'a pas laissé de commentaire.

RICHARD O.
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Le client n'a pas laissé de commentaire.

DOUGLAS K.
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Check oil before sending vehicles out and don't send emails at 3am

Donna H.
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I will always try this location first as they were very helpful and professional and had everything I needed.

brian P.
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Have always had good experiences with UHAUL. Courteous people to work with and ease in the rental process. Very good company.

Mark L.
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Le client n'a pas laissé de commentaire.

Gerald H.
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This place is 1st class all the way. Very helpful. I have already recommended them to others.

JACQUELYN D.
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Le client n'a pas laissé de commentaire.

Jon B.
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Very helpful hooking up the trailer. Rental agreement was handled efficiently and expeditiously.

Mark L.
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Le client n'a pas laissé de commentaire.

Heidi C.
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They were very friendly and helpful and made the experience so pleasant! Had a nice new vehicle, as well. Would definitely recommend this location!!!

Ryan U.
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Le client n'a pas laissé de commentaire.

Robert B.
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Le client n'a pas laissé de commentaire.

John E.
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Le client n'a pas laissé de commentaire.

Bruce P.
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it took a long time to do all the things we needed to do on our phone before we actually could get the truck keys. It would be nice if you could do that stuff at home so when you get there you just get the truck keys. I see no reason why you can't take the picture of the driver the picture of the driver's license and scan the driver's license at home and have the agent check it so when you do get there all you have to do is pick up the key and you're on your way.

Joseph M.
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Le client n'a pas laissé de commentaire.

Christina N.
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Le client n'a pas laissé de commentaire.

GILBERTO R.
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N/c

CURT H.
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Quick, easy to access, everyone was extremely polite and helpful. Would not hesitate to rent equipment again from this location.

LYNN S.
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Excellent service, thank you!

Shayla P.
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The girls at Ralphies were awesome! We waited for someone to drop off a trailer we needed due to being late. But they were very friendly and super fast with paperwork!

ERIC S.
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Le client n'a pas laissé de commentaire.

Cheryl Z.
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Nice and friendly.

Bruce E.
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The gala at Ralphies we're great. Pre did the application on line and took 5 min to grab the truck and go! Way easier than I expected!

LUIS S.
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Le client n'a pas laissé de commentaire.

Anthony G.
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Le client n'a pas laissé de commentaire.

ROGER S.
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Great New Equipment!!

Amber W.
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I really felt everyone that helped me (3-4 ppl total) treated me as a valued customer. What's more though is the lady tonight ( didn't catch her name) really went above and beyond for me in my time of need. I'm very thankful for the employees at this location.

Troy C.
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Pick up truck and it was 3 quart low with oil .Truck should not be driven in roads I would like a call back 7633608485

Vladimir B.
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Le client n'a pas laissé de commentaire.

ANDREW W.
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service was good

Jody D.
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Nothing, so good!

Julie B.
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Le client n'a pas laissé de commentaire.

James V.
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Le client n'a pas laissé de commentaire.

Hodan S.
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Le client n'a pas laissé de commentaire.

Max F.
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Le client n'a pas laissé de commentaire.

Troy D.
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Le client n'a pas laissé de commentaire.

Janice J.
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Le client n'a pas laissé de commentaire.

Cao N.
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Good service here. The staff is friendly but you should check the number of miles before you get your car.Good service here. I had to pay more than double the number of miles I traveled.

allan L.
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They charged me $34 for 3 blankets that I kept and the package said they were $6 each.

Brenda B.
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Le client n'a pas laissé de commentaire.

Brenda B.
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Le client n'a pas laissé de commentaire.

tracy K.
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I have zero complaints, the staff was extremely courteous, professional and accommodating.

Paul G.
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Van was in great condition but was dirty. There was trash left in the front and back from the previous driver; as well as their rental contract. I cleaned it before I brought it back, and I feel I should get a discount for this. I would still recommend the location though as the person checking me in and out did a good job and was nice.

Troy G.
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Le client n'a pas laissé de commentaire.

Nathan H.
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Trailer lights did not work, trailer was dirty. People in the gas station that took the information we're not very helpful. They were mainly teenagers and they didn't really know what they were doing. Not a great experience

Larry H.
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Added likely $150 cleaning bill for furniture that came in contact with the filthy trailer. Not even swept out.

allan I.
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Le client n'a pas laissé de commentaire.

blake J.
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Le client n'a pas laissé de commentaire.

John D.
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Le client n'a pas laissé de commentaire.

David J.
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Le client n'a pas laissé de commentaire.

Gudren S.
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The address provided is not accurate. It takes you to an empty lot on 10. I was able to look up the drop off site via their name on google maps and drove 8 miles out of my way to get there. In which I was charged for.

James K.
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Le client n'a pas laissé de commentaire.

Jonathan M.
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The truck was available when I needed it, check-out and check-in were smooth, and the whole transaction was made easy for me. Michaela was pleasant and helpful, and I would definitely recommend this U-Haul site to others who need truck rental in the area.

Non reviews have been submitted for this location.

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