Évaluations des clients Ramona Chevron

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Ramona Chevron

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ELVIRA R. le

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Le client n'a pas laissé de commentaire.

jeff W. le

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The gentleman weee very patient and helpful

Myrin C. le

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Le client n'a pas laissé de commentaire.

Miguel O. le

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Improve customer service. Agent at pick up was unfriendly, complicated and condescending. Different agent at drop was rude, unhooked the trailer, threw it on back to its spot and walked off. No “everything looks fine” no “thank you.” No eye contact, just walked away to his convenient store.

Sergio G. le

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Le client n'a pas laissé de commentaire.

Alessandra G. le

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Le client n'a pas laissé de commentaire.

Kerry C. le

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The problem was w the movers I paid for and didnt recieve.. I am going to have to fight to get a refund d

John H. le

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Le client n'a pas laissé de commentaire.

Kathy F. le

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Le client n'a pas laissé de commentaire.

John S. le

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Very friendly

Jerry C. le

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Excellent service. Highly recommend. Do as much online as you can. Saves much time.

Robert R. le

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Didn't even check the trailer when I dropped it off.

Carolyn S. le

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My experience at this location was great. However, I had originally reserved at Ramco Ramona location. Ramco did not have the trailer available at time of pick up, then lied and said UHaul headquarters had changed the location of pick up.Which I verified that UHaul had not.

John B. le

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Le client n'a pas laissé de commentaire.

annette G. le

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The rental went smooth and quickly. The staff were very knowledgeable and helpful. Thank you.

Glenn K. le

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Le client n'a pas laissé de commentaire.

angela M. le

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Best experience I’ve had renting a UHaul!

Charisa B. le

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AC didn’t work and truck was filthy

Ken P. le

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Le client n'a pas laissé de commentaire.

T. F. le

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I booked this trailer 6 weeks prior to my intended pick up. I received a call the day before that the San Diego location could not fill the reservation and that I would have to drive 50 miles to Ramona CA to pick up the U haul. I will never book a UHaul again. The fact that you accept reservations and do not honor them is absurd.

Jason G. le

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Le client n'a pas laissé de commentaire.

Kenneth E. le

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I received prompt and professional service when renting this trailer. Will keep doing business here.

Brandon M. le

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Le client n'a pas laissé de commentaire.

Deborah S. le

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Le client n'a pas laissé de commentaire.

melissa P. le

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Poor gas mileage. Only filled to 1/4 tank upon obtaining the truck - should be 1/2 tank MINIMUM, had our reservation wrong and we had to clean broken glass, debris and dirt from the back of the truck before we could put anything in it!

Jackson T. le

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I believe the customer service was just fine and I had absolutely no complaints. I do also believe that there is a policy that is not customer friendly, I picked the truck up at a Chevron and the gentleman explained me that the truck only was a quarter full of gasoline. Not only was it an inconvenience for me to have to stop and get fuel but of course I had to over filled the gas tank as I’m dealing with a truck that I have no idea how much fuel we’re looking at. I believe that this is just a tactic for additional income. I brought back the fuel with not working not to not the quarter tank of gas that I was supposed to bring back but with an additional 4 or 5 gallons. At the end of the day it’s only $15- $20 dollars additional but I believe instead of supplying the client with a full tank of gas then having them come back to the return location Which also happened to be a gas station in order to fill up. Not to mention the additional time it took. That right there would’ve been more customer friendly versus what I experienced. I will never refer your business at this point. I will be writing a review on yelp. This policy needs to be changed. Todd Jackson

John S. le

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Le client n'a pas laissé de commentaire.

Sean C. le

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Prompt service and convenient location. They even had a place where I could leave my car overnight. Paperless pickup and return was fast and efficient.

Deborah R. le

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All good. Keep doing it!

Kara P. le

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The attendant was rude and short tempered. The uhaul system shut down in the middle of our service and we had to wait almost 2 hours to receive our trailer.

Linda G. le

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Le client n'a pas laissé de commentaire.