Évaluations des clients Ramos Auto Repair

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Ramos Auto Repair

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

SUZANNE P.
Évaluation :

The return was easy and staff friendly. It would have been better if correct times of operation were updated to reflect the time they closed, and saved a lot of last moment rushing.

Mark T.
Évaluation :

Le client n'a pas laissé de commentaire.

Stephanie H.
Évaluation :

Le client n'a pas laissé de commentaire.

tara D.
Évaluation :

Nothing, they are always courteous and go out of the way to help you out.

Christian W.
Évaluation :

Le client n'a pas laissé de commentaire.

Norma C.
Évaluation :

Le client n'a pas laissé de commentaire.

Hector R.
Évaluation :

Le client n'a pas laissé de commentaire.

Joshua F.
Évaluation :

I scheduled my truck to be in Del Rio 2 weeks ahead of time. It was not there when it came time to pick it up. I only found out due to extensive effort on my part. The location did not answer the phone for days, then asked me to text them from a different number without identifying themselves. After another day of calling they answered via text and identified themselves. This was the day before scheduled pickup. Corporate told me I'd have to drive to Uvalde to pick up my truck, and the guy stayed open to give it to me, but I'm not sure he checked the truck. The trailer lights were connected backwards. He had the truck hooked up and ready to go, but left before I did, so if I had questions they didn't get answered.

Nichole H.
Évaluation :

Very easy and convenient process. No current recommendations for improvement.

Rafael G.
Évaluation :

I had to travel two hours round trip to pick up truck. Place was closed and not aware of my reservation. Truck had less fuel than indicated. Some Equipment needed unavailable. Unaware of windshield chip (have pictures of truck at pick up location) Truck cabin was dirty.

Bob V.
Évaluation :

no problem at all

Wanda S.
Évaluation :

Le client n'a pas laissé de commentaire.

JIMMY F.
Évaluation :

I reserved the truck and am appliance dolly. There was no dolly and they didn't have one. They told me to call around to the other 3 UHaul places in town to find one. I did and he was very rude when I got there. He tried to charge me again (I paid in full online), argues with me and finally called Ramos and they worked out a transfer of the dolly. I felt like I had done all the work in locating and going to get it. I was not happy.

joe A.
Évaluation :

Very pleased

Rolando R.
Évaluation :

Outstanding location!

Carlos R.
Évaluation :

Excellent help and service

Andrew B.
Évaluation :

Le client n'a pas laissé de commentaire.

Rebecca M.
Évaluation :

The gentleman that waited on me was polite. The shop could use some tidying up it was not appealing.

Raul R.
Évaluation :

Le client n'a pas laissé de commentaire.

gilbert V.
Évaluation :

Great group of people! Very knowledgeable and very friendly!

Monica M.
Évaluation :

Le client n'a pas laissé de commentaire.

Rebekah G.
Évaluation :

Le client n'a pas laissé de commentaire.

Donna R.
Évaluation :

Le client n'a pas laissé de commentaire.

Ezequiel C.
Évaluation :

Le client n'a pas laissé de commentaire.

Patrick K.
Évaluation :

Le client n'a pas laissé de commentaire.

Roy F.
Évaluation :

If you lease online why does it take so long at picking up u-haul

Donna R.
Évaluation :

Le client n'a pas laissé de commentaire.

Erin J.
Évaluation :

I used a 15ft truck and was charged for a 20ft truck also 2 hours after renting truck Uhaul took 266.83 out of my account after I was told by Ramos I wouldnt be charged til I returned truck.

Ira S.
Évaluation :

Very nice people

Ron R.
Évaluation :

Nice guy, very helpful.

julio R.
Évaluation :

Mr Ramos Was Very nice And Helpful I'm Very Happy Satisfied with his Professional Service God Bless Bless you Mi Amigo se Saco 10 con Migo y Mi Famolía También.

Shanna H.
Évaluation :

Terminate the uhaul field manager for this area. Hes in professional, a bully, very rude and a LIAR! Never ever have I been treated so poorly.

Patti W.
Évaluation :

We returned the truck and additional equipment Sunday afternoon to the Ramos Auto Parts location. The location was closed; so the key was left in the lockbox. Monday I received a message that the appliance dolly, furniture dolly and blankets had not been returned; and I would be charged for them. I drove 50 miles (100 miles round trip) back to Uvalde to consult with the dealer. The truck was parked with the back panel down; when he opened it the equipment was in there as I had left it. He blamed it on his brother; I blame the dealership. I was extremely tired from the move, and I was in no mood to drive 199 miles due to someone's total imcompotence. I would never use or recommend Ramos U Haul to anyone...ever !!!

louis H.
Évaluation :

Le client n'a pas laissé de commentaire.

EVAN K.
Évaluation :

Have the truck and other items that I reserved all together at the location I requested online..

Everett O.
Évaluation :

Le client n'a pas laissé de commentaire.

KATHERINE R.
Évaluation :

Le client n'a pas laissé de commentaire.

Marvin B.
Évaluation :

Very concerned about my bad 26' truck and could not believe that veh was ssued to me At about 70 miles into travel engine trouble slowed by trip from two days to three but I made it and the truck craped out completely on me a mile from return station. As of know I will never EVER rent another u haul I will pay the extra 400.00 dollars for true service and no lies. A comment like well whats wrong with the truck. I said do u see its got a ton of bugs on whole front? Then answer was well call u haul not my problem and she walked away. Pissed me off but I was on a time crunch. And truck was not delivered to where we agreed. Your Utah based people need to learn customer service

Leslie M.
Évaluation :

Robert was VERY helpful and friendly. Excellent.

Keith H.
Évaluation :

When I picked up the truck it said on the contract that it had three quarters of a tank of gas. When I got in the truck it only had a half a tank of gas. I told the owner and he said to take a before and after picture of my fuel gauge showing the odometer reading and that it would be taken care of. After dropping it off I was charged $68 search for additional fuel even though I had pictures. The drop off location said that it didn't matter that I had pictures at all. They stated that I should not have taking the vehicle from the pickup location until it was fixed.

Luis G.
Évaluation :

Le client n'a pas laissé de commentaire.

Maria R.
Évaluation :

Le client n'a pas laissé de commentaire.

Lori M.
Évaluation :

some lights did not work on the truck could not drive at night had no dash lights

Emily L.
Évaluation :

Le client n'a pas laissé de commentaire.

Joe A.
Évaluation :

Robert was very helpful

john S.
Évaluation :

Le client n'a pas laissé de commentaire.

Scott W.
Évaluation :

Your web site offers trailers no longer available according to the dealer and that caused a lot of scrambling at the last minute on his part and mine. The reservation indicated enough blankets would be available but they were not. I don't know where that breakdown happened.

LAWRENCE A.
Évaluation :

Le client n'a pas laissé de commentaire.

BENITO R.
Évaluation :

Le client n'a pas laissé de commentaire.

Alma C.
Évaluation :

Le client n'a pas laissé de commentaire.

arnoldo C.
Évaluation :

At this time nothing, customer service was great

amber B.
Évaluation :

Le client n'a pas laissé de commentaire.

TONY M.
Évaluation :

Was a pleasant experience....

CARLOS R.
Évaluation :

Le client n'a pas laissé de commentaire.

WILLIAM J.
Évaluation :

Le client n'a pas laissé de commentaire.

Dietrich G.
Évaluation :

Le client n'a pas laissé de commentaire.

Richard S.
Évaluation :

Le client n'a pas laissé de commentaire.

Glenn S.
Évaluation :

The drop off process was very simple. Thanks,

Dora G.
Évaluation :

Le client n'a pas laissé de commentaire.

Conrad Y.
Évaluation :

Everything went very smooth.

Robert S.
Évaluation :

Le client n'a pas laissé de commentaire.

ERNIE M.
Évaluation :

Le client n'a pas laissé de commentaire.

IRENE S.
Évaluation :

The shop was GREAT! Will definitely use them again!

SHELLEY H.
Évaluation :

No one in the office, waited for 10 min with no one inside office until another customer went out and found them. Very friendly once he was aware of our presence. Had reserved online but had to give drop off location info again.

ISRAEL V.
Évaluation :

Le client n'a pas laissé de commentaire.

SANJUANA G.
Évaluation :

Le client n'a pas laissé de commentaire.

RICHARD B.
Évaluation :

Le client n'a pas laissé de commentaire.

CARLOS R.
Évaluation :

Floor cover very loose right in middle needs attention

Letha D.
Évaluation :

No secure place to put contract.

Linda W.
Évaluation :

Le client n'a pas laissé de commentaire.

Jack S.
Évaluation :

Robert was patient and through.

PEDRO P.
Évaluation :

Le client n'a pas laissé de commentaire.

Moshe P.
Évaluation :

I am renting from you at like ones a month I different locations evry time and I think it's the best service so far but the truck I drive ad no brakes and I told the guy and he told me uhual insurance tor check the truck and think they are OK this truck center kill people you not going to fix the brakes in overall very good experience

Jack M.
Évaluation :

Le client n'a pas laissé de commentaire.

Richard S.
Évaluation :

Le client n'a pas laissé de commentaire.

MARK B.
Évaluation :

Small truck I reserved was not available when I arrived, and had to take a larger truck with lower gas mileage, and it was more difficult to drive.

michael F.
Évaluation :

none

DANIEL B.
Évaluation :

Just what I needed.

rolando R.
Évaluation :

Le client n'a pas laissé de commentaire.

IRENE S.
Évaluation :

The location was closed because of the holiday. But a very nice young man cam from the back of the building, introduced himself as Pete, said he worked there, and I handed over the keys.

Raymond B.
Évaluation :

Le client n'a pas laissé de commentaire.

griselda M.
Évaluation :

Le client n'a pas laissé de commentaire.

Jay C.
Évaluation :

Le client n'a pas laissé de commentaire.

Greg S.
Évaluation :

Le client n'a pas laissé de commentaire.

curtis W.
Évaluation :

Little instruction on use of equipment. Truck not cleaned.

Steve C.
Évaluation :

Very friendly staff. They were well informed and very helpful.

samatha H.
Évaluation :

The printer was not working so the guy had to hand write everything and ended up spelling my name wrong and I waited over half an hour in a non air conditioned building for him to fill the paperwork out.

VALERIE L.
Évaluation :

Le client n'a pas laissé de commentaire.

Daniel V.
Évaluation :

Le client n'a pas laissé de commentaire.

Joseph E A.
Évaluation :

Le client n'a pas laissé de commentaire.

Ernest Z.
Évaluation :

Le client n'a pas laissé de commentaire.

Jimmy L.
Évaluation :

Le client n'a pas laissé de commentaire.

Michele M.
Évaluation :

Le client n'a pas laissé de commentaire.

Delia D.
Évaluation :

Le client n'a pas laissé de commentaire.

Marco H.
Évaluation :

Le client n'a pas laissé de commentaire.

Joe R.
Évaluation :

Le client n'a pas laissé de commentaire.

Rosalio C.
Évaluation :

Ramos Auto Parts gave me some of the best best customer service I've ever, ever received. Mr. Ramos took me through the entire rental process, made sure my truck and hitch were right for the trailer and offered to help me attach the equipment needed on my truck to connect the trailer. He was very kind and professional.

VYRNE S.
Évaluation :

Le client n'a pas laissé de commentaire.

SCOTT C.
Évaluation :

Not easy to get to equipment to hook up to much clutter onsite

BRAD S.
Évaluation :

This drop off location was great. I tried to return my trailer to the Uhaul location at 441 S. Getty in Uvalde where my reservation for drop off was made. They were not very polite and told me I'd have to go somewhere else because they already had too many trailers. Luckily, Ramos Auto Parts in Uvalde was very polite and took the trailer even though they had several other trailers.

Non reviews have been submitted for this location.

Retour
Haut de la page