Évaluations des clients Rana's Travel Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Rana's Travel Center

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TIM M. le

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Le client n'a pas laissé de commentaire.

Kellie J. le

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Le client n'a pas laissé de commentaire.

ANDREW R. le

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Make sure that the customer doesn’t have to wait over a hour for a reserved truck

Robert R. le

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Le client n'a pas laissé de commentaire.

Maurice H. le

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I rented a 6 x 12 trailer from a location in after checking with staff to make sure the 5.75 foot video conferencing monitors would fit standing up in the trailer. The reservation number is #27964106. When I got to Norfolk, Virginia I found they would not fit so I had to disassemble them and place them in the trailer. One of the monitor screens was badly damaged. I would have rented an open trailer if I was told it would not fit standing up. I purchased so insurance and would like to talk with someone at Uhaul about this matter. My email address is globalsolutionsn@yahoo.com. Thank you for your assistance! Maurice Hill Jr

Judy S. le

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Forget e-mail receipts, and go back to paper! Bird in the hand worth many in the e-mail!

William T. le

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Your express check in is a joke.

Christine W. le

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As usual, 1 person working to sell all convenience store items and rent/return U-Haul. Constantly complaining about worker who didn't show up- but I've used this location before- always 1 person. It took her about 40 minutes to rent a vehicle to a young black woman. She asked her for so much personal info. I had to wonder if everyone gets that battery of questions. The man ahead of me left without renting anything. Regular store customers waited up to 15 minutes just to pay for gas, drinks, etc. Horrible experience.

Barbara V. le

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U Haul system down, unable to handle debit or credit cards. Lack of training of staff to operate system Employees at location had to call U Haul 3 times during transaction to complete all activities. What could have take 10 minutes max to reserve took 45 minutes. Returning, what could have taken 10 minutes max, took 25. Way too long.

Micke B. le

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Le client n'a pas laissé de commentaire.

dennis T. le

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Le client n'a pas laissé de commentaire.

david T. le

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everything was great just was used to having a full tank when pick up - but just had to replenish the gas I used - very satisfied

William T. le

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Le client n'a pas laissé de commentaire.

Mark G. le

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Understaffed for a pick up location - perfect drop off spot

Tom B. le

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Although the staff was very courteous and helpful, the last two times I’ve rented there’s been computer glitches making the front end of the process VERY slow. This was after I completed the early check-in process from home. These system glitches prevent The U-Haul employees from doing their job.

mark T. le

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Le client n'a pas laissé de commentaire.

Dawn A. le

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Le client n'a pas laissé de commentaire.

Selena W. le

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AC did not work

Paulette H. le

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Le client n'a pas laissé de commentaire.

Danny Max G. le

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Le client n'a pas laissé de commentaire.

Rhonda T. le

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the lady was awesome but its a pretty big truck stop, with two huge sides for people to go end, she was working alone, I had to wait for a long line to be helped, she then left store unattended to help me, the u haul trailer had very thick trash all over the chains where it had been sitting, I opend back to look and got hit in head and face with spider webs, it was very very old I even asked if she knew it would make it to Macon, signs were confusing as to where to get rental?? it looked like entrance was on end but it was laundry mat, should not have been only one employee working on a weekend as big as store was, lady was great though, that was only thing positive getting it from there

Gary Z. le

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Le client n'a pas laissé de commentaire.

Lauren F. le

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Le client n'a pas laissé de commentaire.

milfred F. le

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Le client n'a pas laissé de commentaire.

cheryl A. le

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Le client n'a pas laissé de commentaire.

Lee S. le

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our GPS could not find the location

MICHAEL S. le

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Very friendly and professional service both renting and returning. Very happy with quality of help at this location.

BRANDON C. le

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Hire people who knows what they're doing

Keith S. le

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Le client n'a pas laissé de commentaire.

John S. le

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Easy access to the main highway, personnel were very friendly and helpful with he account and process. The truck ordered was not available, so an upgrade was provided. Knowing what stock was available on site would be useful.

Suzanne D. le

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Ranna's Fuel Station is very efficient for renting U-Hauls. I recommend to call in advance if you want a large truck. They will make sure they have it on site for you. Great service!

Alan D. le

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Le client n'a pas laissé de commentaire.