Évaluations des clients Ranch Road Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Ranch Road Storage

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Juan M. le

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Excellent customer service

Daniel B. le

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Customer service was great but the location opens too late so it made moving difficult

Thomas D. le

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6-Starred this location 2 weeks ago. Outstanding in every respect.

Benjamin S. le

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Le client n'a pas laissé de commentaire.

Thomas D. le

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Second rental from Ranch Road. Truly nice people committed to customer service. Justin, Pat and Preston are the best UHaul reps - company and independent - that I've ever dealt with in 40+ years. Yeah, I am that old which makes me appreciate true professionals. How to improve? Clone Ranch Road, San Marco's, TX.

robert S. le

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Terrible customer service to the point of feeling threatened and wanting to leave the store. Filed complaint.

Robert O. le

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I paid in advance and wanted access to the truck early on moving day. I didn’t get a lock box code for the key had to wait around and go into the store and pretty much start from scratch. Very uneven process, shouldn’t be so f@*%king difficult!

Krista P. le

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I highly recommend Kat. She was knowledgeable and went out of her way to help us.

Cody S. le

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Nothing

Richard L. le

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The truck was clean on the inside but I think the last user went down some ranch roads, because all the dirt and dust on the outside made the interior smell like manuer. Luckily it rained a little while we used it so some of the smelly dirt came off. Neither of the 2 workers inside offered to do a vehicle walk with us to spot any previous damage, so we walked it ourselves before our use. Also neither worker took us to the truck at all, so it was a little confusing finding our truck- there were 4 same sized trucks all squared together and took us a minute to realize where the number tags were located. We were refunded for the mileage we paid for but didnt use, and we received our email receipt about an hour after we returned the truck, so that was great. We didn't spot any garbage cans to toss our cups into, but that may be to prevent users of the storage facility dumping their belongings, so we took our small amount of trash with us.

Bonnie P. le

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Quit lying to people!

Paula T. le

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Le client n'a pas laissé de commentaire.

Keith P. le

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Great folks, plenty of space to maneuver and park.

LUIS H. le

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Le client n'a pas laissé de commentaire.

Paula T. le

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Great experience

Harmoni H. le

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I set up my reservation for 10 and was told that my reservation had been moved to 2:30 and I was not notified. When I told the employee that that was not gonna be a feasible option and showed her my confirmation which showed my correct time and location, her response was that doesn’t matter there’s nothing I can do. Thankfully we were able to get a truck but we had to expedite the process of moving which made an already stressful situation worse. I will not be returning to this location with my business.

Jamie M. le

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The person on duty was not present when I arrived during business hours. When they did arrive they were indifferent and acted like I was bothering them.

Kevin M. le

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Le client n'a pas laissé de commentaire.

Scott M. le

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Le client n'a pas laissé de commentaire.

Holly S. le

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Le client n'a pas laissé de commentaire.

Megan H. le

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Le client n'a pas laissé de commentaire.

Eric S. le

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You charged me a 25.00 "cleaning charge" when the damn truck wasn't even clean to begin with. Are you kidding me. Never using you guys again.

Ty S. le

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Just dropped off.

Ray H. le

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Le client n'a pas laissé de commentaire.

Cynthia W. le

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Le client n'a pas laissé de commentaire.

Aaron V. le

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It was fine. But dropoff location was not disclosed and it was 20 miles from my house when there was another dropoff location 4 miles from my house. Infuriating. Make sure you verify your dropoff location before you sign anything.

Thomas B. le

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Le client n'a pas laissé de commentaire.

Jack S. le

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Le client n'a pas laissé de commentaire.

John B. le

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Le client n'a pas laissé de commentaire.

Mark S. le

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Le client n'a pas laissé de commentaire.

Greg B. le

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Le client n'a pas laissé de commentaire.