Évaluations des clients R&G Services

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de R&G Services

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scott L.
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After hours pickup and no contract was in the vehicle. App is a disaster so I had to check out with the call center. Since the truck was only 3/8 full but I had nothing showing what was recorded by Uhaul, I ended up having to fill it to avoid the extra fuel charges. Trucks should only be sent out with full fuel tanks. Having a partially empty tank is just lazy and poor customer service.

Thomas B.
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Not a thing the representative was top notch hope that this location has a trailer next time i need one

kibist K.
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Le client n'a pas laissé de commentaire.

Melvin W.
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Nice an close to me

Ryan S.
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The whole process was horrible. Between trying to book and then dealing with the fact that you guys no longer do one way transport with with a car transport. Then after we got through that inconvenience we waited an hour at the dealer because they couldn’t get your system to work. That was after they canceled our reservation because we didn’t show up right at 2:30. Then they wouldn’t reopen the reservation for that time even though they wasted an hour of our time at the dealer. Then today when we were supposed to return the trailer I received several messages telling us it had to be back exactly a 2 which we couldn’t make hence why we said 2:30. So we better not get charged extra because that was our original reservation. This really makes you not want to use your service again.

Michael P.
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Le client n'a pas laissé de commentaire.

Jon R.
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Le client n'a pas laissé de commentaire.

Manuel P.
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Le client n'a pas laissé de commentaire.

Charles J.
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The lady that help me was Very helpful and respectful and work very hard

Robert B.
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I will never use uhaul ever again. Worst equipment ever.

Jasmin S.
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Customer service was exceptional.

kenny F.
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Have a universal plug for car dolly trailer. We had to buy the plug that fit.

Nicholas C.
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Awesome guy t&l professional services loves your customer service

Celeste B.
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They are very accommodating and professional.

Kevin O.
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Could not have been any easier. Staff were great.

Kevin O.
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Le client n'a pas laissé de commentaire.

Kevin O.
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Le client n'a pas laissé de commentaire.

ANDREW G.
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The trailer did not have a jack to raise and lower off and onto the truck ball hitch. I had to pick it up by hand a few times and the trailer was very heavy. My back is very soar even 2 days after using the trailer.

Kevin O.
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Le client n'a pas laissé de commentaire.

Manuel P.
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Le client n'a pas laissé de commentaire.

MIKE R.
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Le client n'a pas laissé de commentaire.

Sage W.
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Le client n'a pas laissé de commentaire.

Nicole K.
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The pick up was easy and convenient however, the drop off experience is just the opposite. There are absolutely no instructions on how to properly disconnect a trailer leaving the customer to use YouTube videos from other trailer renters. Then, the customer is expected to be able to lift the trailer by hand, without any sort of handle, off the hitch of the truck. This is not an easy feat. At the very least disconnection instructions should be given at pick up so that a customer can decide to change the rental time to ensure it is dropped off during open business hours.

Kevin O.
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What a pleasant experience. Thanks K and B

Ronald L.
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They found that wrong trailer # was on my paper work, they had it corrected A Great job done by them

Ron M.
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R&G services is a great place do deal with they are just great people! Thanks

john S.
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Easy locations to drop off the vehicle and the staff member on site was very accommodating.

Susan V.
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I really liked this location for renting a u-haul. The man at the counter who helped me was very nice.

Antonio G.
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Le client n'a pas laissé de commentaire.

steven S.
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Le client n'a pas laissé de commentaire.

Christopher B.
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The vehicle was clean and almost completely well maintained except for not having any windshield wiper fluid. It wouldn't have mattered any other time but there happened to be a snow storm the day we rented the vehicle.

joe D.
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Courteous,professional and quick. highly recommend. So happy that they opened a location in Knowlton.

george B.
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Couldn't have a better experience. Easy pick up, easy drop off.

John Q.
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Le client n'a pas laissé de commentaire.

Steve S.
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Friendly staff with clean equipment. Cares about their customers. I will be using this location from now on.

William S.
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Le client n'a pas laissé de commentaire.

Steve S.
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Great staff, clean equipment. I highly recommend.

Ernie V.
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Make sure that the location actually has the truck available. The area manager Mr. McMillan assisted me and made sure everything went as smoothly as possible after the initial mix up. Initially the truck was not available but he made sure everything was taken of. Thank you for your assistance!

Steve W.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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