Évaluations des clients R&H Mobile Housing

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de R&H Mobile Housing

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Sue M.
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Le client n'a pas laissé de commentaire.

JOHANAN B.
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Le client n'a pas laissé de commentaire.

Sandra H.
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Le client n'a pas laissé de commentaire.

Angela H.
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Martin was just rude when he saw my husband parking in wrong spot. So when I asked where; he said right in front of you where you are looking. His colleague ( didn't get name) he came out of his office and said “ ma'am I will meet him out there”. Martin didn't once get of his chair to give directions and when he printed my receipt pointed to the printer for me to get my self for him. Chairs were dirty and his fingernail beds were nasty. Also if it is posted on door for me to wear a mask to enter shouldn't your employees as well be required, he did not wear one or did I see him with one on desk.

Sam W.
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not friendly at all

Joseph W.
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Less paperwork online rentals

Rick M.
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Le client n'a pas laissé de commentaire.

CHARLES M.
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Le client n'a pas laissé de commentaire.

ray R.
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Le client n'a pas laissé de commentaire.

Eric M.
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trailer was dirty. One of the tires was bald and ended up blowing out during our trip which took 4 hours before we were able to get back on our trip - I had to connect the trailer to my truck as there was no one at the facility to do this for me.

James W.
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Le client n'a pas laissé de commentaire.

Donna M.
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Le client n'a pas laissé de commentaire.

ROBERT T.
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Truck was full of animal hair and potato chips. McDonald's foid bag behind seat with old food. Sticky floors

santiago A.
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I can't say enough about the facility they were very helpful at both ends

John J.
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Le client n'a pas laissé de commentaire.

Ronald H.
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Le client n'a pas laissé de commentaire.

Richard D.
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Le client n'a pas laissé de commentaire.

Terry S.
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Le client n'a pas laissé de commentaire.

Heather W.
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Le client n'a pas laissé de commentaire.

Cynthia W.
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It was fine. He had the equipment and we were in and out in under 30min. My issue is with Uhaul overall, not this particular location.

Sarah G.
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I have had a terrible experience with U-Haul, have been charged two additional expenses. Still have not been able to talk with anyone.

Joseph W.
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Le client n'a pas laissé de commentaire.

Andrew R.
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Le client n'a pas laissé de commentaire.

Travis L.
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Le client n'a pas laissé de commentaire.

Tyler S.
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Not let him be a dealer, I had to hook up my own equipment, trailer ruined my property and trailer had problems from the start

Janice D.
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Customer service was awesome!

Brian D.
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Wonderful experience. Simple process throughout.

Travis M.
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Make sure the trash is out of the cab of the truck from the last renter. Also it felt like one of the front tires needed to be balanced because it shook me the entire trip once I was able to get highway speeds.

Charles H.
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The truck drove poorly. It needs a front end alignment or something. Drove very rough.

Mark D.
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Great place to rent uhaul trucks.

Michael W.
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Always a breeze at R&H. Def the number 1 U-Haul spot in Lufkin.

Christian A.
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Le client n'a pas laissé de commentaire.

KEN D.
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Bo was very helpful

jayson M.
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Le client n'a pas laissé de commentaire.

Jimmy W.
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I was over charged.. things was added to our invoice that I didn't add The trailer lights didn't work, the truck smelled of stale smoke.. will be looking for anything but uhaul for the next time I need!!!!

Mark Y.
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Le client n'a pas laissé de commentaire.

Enrique G.
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Le client n'a pas laissé de commentaire.

Lillie P.
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Le client n'a pas laissé de commentaire.

Patrick C.
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I was charged a one hundred dollar deposit. Using my pre-paid card and no one could explain to me why.

Timothy R.
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Le client n'a pas laissé de commentaire.

Johnny W.
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Le client n'a pas laissé de commentaire.

JOE T.
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Le client n'a pas laissé de commentaire.

Franky S.
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Le client n'a pas laissé de commentaire.

Alana S.
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Le client n'a pas laissé de commentaire.

Andy S.
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Le client n'a pas laissé de commentaire.

Becky T.
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Just need to update truck data if they switch trucks.

RAMONA H.
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I reserved the truck several days ahead and provided all the information like a family member, a friend, CREDIT card...but when I came to get the truck I had to give all the same I lnformation again. Just. Was not very timely.

Daryl L.
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Le client n'a pas laissé de commentaire.

Michael W.
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Smiles and greetings go a long way.

Brian B.
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Le client n'a pas laissé de commentaire.

RICHARD B.
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Le client n'a pas laissé de commentaire.

Joshua W.
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Dirty vehicle! They did not leave the moving pads/blankets we paid for! We were charged extra money without approval when we were told someone would call us before they did that within 48 hours, we also were not refunded for the blankets we did not get!!! This was a horrible experience and would not recommend uhaul to anyone!!

Keith D.
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Le client n'a pas laissé de commentaire.

Steven M.
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Le client n'a pas laissé de commentaire.

Robert E.
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Le client n'a pas laissé de commentaire.

joe J.
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don't try to send a 26 foot truck to a small lot where it can block other equipment, that is why we returned our truck to this location instead of the other where we were sent after our one way rental was told to return to the original site 50 miles away. this place has a huge lot and is easy to maneuver a large truck

Bryan T.
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Le client n'a pas laissé de commentaire.

James J.
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The truck overall was good. There were two issues with my rental though. The air conditioner does not seem to work on any mode but pushing the air towards the floor. It made the cab cooler but it would have been nice to be able to direct the air. The other issue I had was with the app. Whenever I tried to return the truck, the app crashed. Those were the only issues and they were minor

Ronald K.
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Will not use U-Haul again. Made reservation for a Sunday, was told 3 times they were open by reservation specialist. Revived call Saturday afternoon that I had to wait until Monday. It was to late to pick up on Saturday. Had to drive 24 straight hours due to misinformation, thanks would have missed plane reservations if I didn't drive straight through

Jimmy S.
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Le client n'a pas laissé de commentaire.

Brent C.
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Le client n'a pas laissé de commentaire.

Cathleen M.
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I cancelled the use of a trailer, turned it in to Almand Uhaul, but never received my refund for the trailer, $122. I need my refund.

Mark R.
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Le client n'a pas laissé de commentaire.

Yesmin G.
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Le client n'a pas laissé de commentaire.

jennifer A.
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Made it 50 miles away and tire blew. Had to sit on side of the road for 3 hours waiting on road side. Not U-Haul fault roadside took forever and customer service lady was awesome. But this should've been checked before I took the trailer.

Shawn C.
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I had to retrieve my own paperwork from printer. There were no appliance dollies at any Uhaul center in a 50 mile radius. Original p/u point was RB Superlube in Timpson, Tx. That guy is the rudest POS, I wanted to drive over there just to kick his ass. He dont need a dealers license to rep Uhaul. Yall lowered your standards letting him be a rep. Was directed to Nacogdoches adter that, they didnt have a 26" truck. From there i was sent to Lufkin, Tx. I will definitely try to find another moving company next time i need a rental truck.

KEN D.
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Le client n'a pas laissé de commentaire.

dalia P.
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Better identifying signs of the location

Randy M.
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Le client n'a pas laissé de commentaire.

David B.
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Le client n'a pas laissé de commentaire.

Kenneth G.
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Le client n'a pas laissé de commentaire.

larry M.
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Le client n'a pas laissé de commentaire.

Carolyn H.
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Le client n'a pas laissé de commentaire.

Jim K.
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Le client n'a pas laissé de commentaire.

Trevor D.
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This location was NOT the original drop-off location. The original was actually CLOSED Sun-Tues...unbeknownst to us. When we contacted the location above, they originally stated to just leave it there. We were not comfortable with that option, and took it to the above location. It was at location above that we were informed regarding the way the contract was done, and not being able to receive a partial refund for turning it in a day early. Due to the reasons stated regarding the California location, I would more than likely not use UHaul again, nor would I recommend it.

Carolyn H.
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All went we !!!

Tiffany M.
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Le client n'a pas laissé de commentaire.

Gabriel C.
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This was an after hours drop using the key mailbox. There was a sign that said to use the uhaul.com website to begin the return process but pulling update the website with the confirmation number only pulled up the rental information with no “return” button to do anything. I wrote the mileage and fuel level on the paper copy and dropped it in. Thank you to R&H for doing the rest!

David S.
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Our favorite Uhaul rental location!

Jeff M.
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This was not the location where I reserved, it was over 20 miles away. I was never contacted by Uhaul about pickup. Less than 24 hours before picking up I called uhaul. That is when I found out there was no truck available. A reservation means you have reserved and held a truck for me. Very disappointed in uhaul's lack of customer service and communication.

Stephen W.
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Le client n'a pas laissé de commentaire.

MOHAMED M.
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Help customer when they are taking truck and trailer and put it together for them. Don't make customer service for him/her self.

angel R.
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Le client n'a pas laissé de commentaire.

Stephanie B.
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Le client n'a pas laissé de commentaire.

angela L.
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Professional ,I would highly recommend

German V.
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The guy who rented us the U-Haul was real nice and I'm glad we went to him .

Joseph W.
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I requested moving pads but they didn't have any

Sam J.
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The gentlemen who was in the office was polite. But seem to be physically unable to help me hook up the trailer to the truck. He sat on the back of the truck while I did all the work. The truck while it was not really dirty had not been swept out.

Matt B.
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Le client n'a pas laissé de commentaire.

Kathy W.
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Le client n'a pas laissé de commentaire.

Michael W.
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Le client n'a pas laissé de commentaire.

Carlton C.
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The vehicle was covered in mud!

Gary H.
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Le client n'a pas laissé de commentaire.

Greg M.
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?

Rocky M.
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Bo is an excellent ambassador for U-Haul.

Mark M.
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Super friendly and helpful

Matthew R.
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I was a little turned off by this location. Kind of felt like I was annoying the worker by just showing up. But he did warm us to us and was very friendly once we got parked and into the office.

Debra B.
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Bo was so helpful They were friendly and very kind. I will rent again at this u-haul.

April L.
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Le client n'a pas laissé de commentaire.

ROCKY M.
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Bo is just excellent.

Non reviews have been submitted for this location.

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