Customer Reviews for R&K Automotive Services
(U-Haul Neighborhood Dealer)

66 évaluations

1701 Crestwood Blvd   Irondale, AL 35210

(205) 836-5571

Heures d’ouverture

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services dans cet établissement :

Pour nous contacter

(205) 836-5571

1701 Crestwood Blvd
Irondale, AL 35210

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

The people who ran the place were very pleasant and professional and accommodating. However I was required to purchase insurance and . The van cargo area was not very clean

Andrew H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony H. 
Évaluation :
5

Your customer service was incredible! I felt like I was getting helped by a family member. I have had the same experience all 3 times I have done business with you guys!

Trenton W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James P. 
Évaluation :
1

It was near impossible to get the truck, the business closed before our check out time and we were unable to pick up the vehicle until the next morning. The back of the truck was COVERED in mud. The gas was almost on E and when we turned it and attempt to charge an additional $90 was made.

Michael H. 
Évaluation :
4

Excellent service and and definitely use the service again.

James O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cameron H. 
Évaluation :
3

The actual location was closed. So, I really cannot fairly assess the location or representatives at the location. I used the truck/share option. This was made the experience horrible. I spent an hour trying to get the truck. This process is not reliable enough to be efficient.

Eartha M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chris H. 
Évaluation :
2

I rented a dolly that was on my reservation but when I went to pick up the truck it was not in the truck. This wouldn't have been a problem if I was told before hand but I had to find another U-Haul location that had a dolly so I could get my heavy furniture down the stairs. I would have approached a call beforehand so I didn't have to drive around to U-Haul Stores when I would have been moving. The truck was fine but the dolly fiasco ruined my epxperience.

Beth B. 
Évaluation :
5

Very convenient and GREAT CUSTOMER SERVICE!!! Highly recommend, we will use again :)

Emily G. 
Évaluation :
5

The lady in charge is an outstanding employee , she has the customer interest in mind. She is professional , very knowledgable, courteous and so sweet. She has great personality and quick in resolving a problem, we needed the truck for a second day. She acted quickly to find a truck for the guy that reserved that truck for that day and we were able to keep the truck and finish our bussiness.

Fawzia L. 
Évaluation :
4

After hours

PAUL B. 
Évaluation :
5

Very nice couple that owns this location. Very friendly. Went far and above expectations

David W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald F. 
Évaluation :
4

A little more inventory. This was a great location though - The people running the place were extremely professional and efficient. And helpful.

Andrew H. 
Évaluation :
5

The people at R&K Automotive are the nicest, most professional people representing U-Haul that I've ever dealth with.

MICHAEL N. 
Évaluation :
5

Amazing customer service. Highly recommend

JAMES P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana K. 
Évaluation :
5

Very nice folks at this location.

randall M. 
Évaluation :
4

Y'all need to allow the system to only charge your customers per day. And not make you pay for three days

JACQUITA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian L. 
Évaluation :
5

The owner was so pleasantly and helpful ; she was great!

Jim O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katelynn T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allen B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tom C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald C. 
Évaluation :
5

Customer Service was 5 stars for me. Carrie the representative was VERY professional and personable at the same time. She even checked in with me on how things were going with the truck rental and my move. I have never had in all my U-Haul rentals, a U-Haul customer service rep to treat me with such personal hospitality. Carrie is the best! I will always use this location for U-Haul renting and will HIGHLY recommend my family, friends, and co-workers. Carrie thanks for such a wonderful experience! Best, Robert Caldwell

ROBERT C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan J. 
Évaluation :
5

First let me say, I HATE the 1st Ave N. location, they should be SHUT DOWN!!! Anywho, Ms. Carrie was so nice and patient. My dad and I walked in with NO problem, went through the rental process, and was done in 3-4 and made it back so she could go home. I would use this location from now on...Thanks

Rosalyn M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leanna P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael J. 
Évaluation :
5

Everything was perfect thanks again!!

Tiana W. 
Évaluation :
4

The woman that helped me was very attentive and knew what she was doing.

Michael S. 
Évaluation :
5

Karey was outstanding in making sure everything went smoothly in the pickup and hookup. She was so friendly and happy it made for a great experience.

Stephen F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clifford B. 
Évaluation :
5

Excellent service!

Ronald C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bobby S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas L. 
Évaluation :
5

Carrie did a great job!

Steven L. 
Évaluation :
5

It was all a wonderful experience. I would highly recommend!!

Jill W. 
Évaluation :
5

Great folks that really did a great job!

Brandon G. 
Évaluation :
5

Excellent !

Manuel S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teri B. 
Évaluation :
5

The individual that helped me was professional and went above and beyond to provide good customer service. She helped me hook up the trailer and even crawled under it to hook up chains. She provided a 10/10 service.

Denver R. 
Évaluation :
5

Very nice ladies providing excellent customer support

stephen S. 
Évaluation :
5

Truck was leaking oil, didn't saw it until after I returned. Just giving the heads up

Martin S. 
Évaluation :
5

Oh my goodness!!! I read reviews until I found a Uhaul Facility that met my standards. I decided on R & K Automotive for my needs. Rental process was quick and easy. Uhaul was clean, easy to drive, not back up though..lol.. CARRIE WAS SIMPLY AMAZING, SO HELPFUL, PROFESSIONAL, AND REALLY SWEET. Thanks Carrie....

Monique W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel J. 
Évaluation :
5

They got me set up and on my way quickly.

Ken W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darrel P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

don E. 
Évaluation :
5

Carrie was absolutely amazing. She made my experience stress free and actually enjoyable. Can't say enough nice things about her. That kind of service is invaluable

marsha O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael T. 
Évaluation :
4

I spend a lot of money with u haul . I was an hour late and charged a late fee.

Taylor G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John K. 
Évaluation :
5

They understood my situation and help me

Latisha H. 
Évaluation :
5

Great service. Friendly team. FANTASTIC!

Monro L. 
Évaluation :
5

Nothing about the location. However the fact that the rates doubled in 6 months is ridiculous

William L. 
Évaluation :
5

This location was brand new to the business and they exceeded my expectations for friendliness and helped resolve issues from the primary scheduler.

Kevin M. 
Non les évaluations ont été soumises pour cet établissement.

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