Customer Reviews for R&R Towing Parking Mgmt LLC
(Concessionnaire U-Haul dans le voisinage)

32 évaluations

2966 Penn Ave   Marianna, FL 32448

(850) 394-9049

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 6h pm
  • Sam : 10h am à 3h pm
  • Dim : 12h pm à 4h pm

Services dans cet établissement :

Pour nous contacter

(850) 394-9049

2966 Penn Ave
Marianna, FL 32448

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 6h pm
  • Sam : 10h am à 3h pm
  • Dim : 12h pm à 4h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

MICHAEL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS D. 
Évaluation :
2

I rented a car trailer one way. They charged me for 4 days. 290 $. It was 51 $a day. They told me I would be refunded if I brought it back early. Then they refused to give anything back. One way should be double not 6 times the price. I was in a bind and they took advantage. I could have bought a trailer and not thrown the money away. It was Sunday and I had no choice. I rented a 26' truck one way for 900 $.

JAMES S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SANDRA P. 
Évaluation :
5

Excellent

Ethel F. 
Évaluation :
1

Couldn't find it. No signs showing it was a U-Haul. Took it to drop off before I had to be at work for my new job and couldn't find the location so to avoid being late for work I just took the U-Haul with me. Dropped it off at 6pm. Not satisfied. Don't think I'll be using U-Haul again.

MATTHEW A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER GEOR A. 
Évaluation :
3

It was really hard to get in to. Where to park was hard to maneuver; can't imagine if I had a truck bigger than the 10' one. Just inconvenient. Office was open but allowing only one person at a time inside so I used the on-line drop-off. A person came out from behind a gate and asked me to re-park the truck after I had finished the turn in process. Just an overall awkward experience.

Anita P. 
Évaluation :
1

Got charged for two extra days when I turned equipment I. The day after it was due and got hit with a cleaning fee.

KASSIDY K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWIN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAURENCE K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GEORGE M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GEORGE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HELEN C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bruce G. 
Évaluation :
1

When we dropped the trailer off there was no one there and no directions on where to leave it. Within 20 minutes of dropping it off I received a hostile phone call stating that we had blocked a gate that did not appear to be in use and that if we didn't come back and move it immediately they would charge us an additional 250 $to move it. We did not mind complying with the demand but the person 5bat called was unprofessional, angry and ugly in his tone A simple request would have been all that was required. It literally took less than 2 minutes after arriving back at drop off location and pick up the tongue and physically roll the trailer to another location. This lack of customer skills will drive business away from your company and one day get this employee a good old fashioned ass whipping.

James J. 
Évaluation :
5

uhaul should be happy to have a place like r&r towing handling rentals for this the place is very clean and professional

DAVID B. 
Évaluation :
5

Love this location. Rob was super accommodating and helpful

JACOB B. 
Évaluation :
5

Very friendly, professional service. Went above and beyond to accommodate my time constraints. I would definitely recommend .

LINDA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMY T. 
Évaluation :
2

Low tire pressure, did not have air to put in it, therefore I could not see actual miles, had to take their word for it. Doors locked upon pick up and did not remove cardboard from front window...

TAMARA W. 
Évaluation :
1

The attitude of the agent (Kayla) was horrible. I was late for my pick up by an hour, I had to take my Daughter for a Medical appt. the last thing I was thinking about was calling U-Haul. A man who was working there held the door so I couldn't come in until they decided if they would allow me to rent. When I was allowed in, I was told to Sit there. When I asked the agent a question she completely ignored me. I asked again and she flew into me Stating "I WAS AN HOUR LATE, AN HOUR LATE. I CAN'T HOLD A RESERVATION FOR YOU. SOMEONE ELSE MIGHT HAVE WANTED THAT TRAILER." I looked in their storage yard for trailers and trucks, They had several the same size of the one I rented....So nobody would have missed out. I have always used U-Haul for my moving needs. I'm planning another move within 1 to 2 months and I'm strongly considering using another company because of this location.

STEPHEN P. 
Évaluation :
5

I was happy with my visit and no complaints! I would like to say Kayla was professional,courteous and patient with me during my experience with her. I will come back there every time because she made the rental process painless and informed me of everything I needed to know/do!

KELLY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arthur P. 
Évaluation :
1

The day I returned the equipment it was raining. When I arrived, the young lady told me to "Move the trailer as close to the fence as you can and disconnect it, I will get a receipt to you later today." I have never rented equipment from Uhaul where I was allowed to connect or disconnect a trailer. In fact, I have had Uhaul employees tell me that it was against company policy for a customer to connect or reconnect equipment. I told the young lady that I would not leave the property without a receipt, to which she replied "get comfortable, it will be a while. So standing in the pouring rain, I had to disconnect your equipment. I did not actually have to wait very long for the receipt, as I parted my truck across the entrance of the facility. In the last 6 weeks, I have spent over 3 000 $renting equipment from Uhaul... I will NEVER rent from Uhaul again!

Leslie K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMY T. 
Évaluation :
5

Awesome service and clean Uhaul!

COURTNEY R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jamie M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JIMMY B. 
Évaluation :
1

Never ever ask a customer to back a 26 ft truck into a busy highway just so your job is easier! Mobile pick up should not be a option at this location...

BENJAMIN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELA V. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
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  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

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