It was ok but had to call for person to meet me for trailer delivery, turns out we switched trailers due to a tail light issue but # wasn't changed on the contract so I go t charged for a wrong drop off fee (9 $+) so that was disappointing. Supposed to drop in Pensacola, not Norman OK! Honest mistake I guess but just not very organized.kent W.
Customer Reviews for R&V Multi Services
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Tuscaloosa, AL 35401
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - mar : 9h am à 5h pm
- Mer - jeu : 12h pm à 5h pm
- Ven - sam : 9h am à 5h pm
- Dim : fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Whoever runs this U-Haul 24/7 pick-up is absolutely fabulous. SHe was incredibly helpful and attentive, we loved her.Terry T.
Very helpful and pleasant staff. It was a pleasure to rent a vehicle here.Thomas C.
Everything was great and customer service was excellent will come back again.SHERRY L.
Le client n'a pas laissé de commentaire.Kimberly L.
Le client n'a pas laissé de commentaire.Mitchell D.
Le client n'a pas laissé de commentaire.Simon M.
I rate this location as 5-stars based on the technician. However, I would rate the overall experience outside of this interaction with 1-star. The overall logistical experience was a nightmare. I had the rental truck booked for Sunday (scheduled 3-weeks out) and had help there to help support that day. However, all UHAUL systems went down on Sunday and I had to delay one day and lose help that I paid for. This was a disaster that could be prevented by having back-up measures - I'm hoping someone is looking into this as UHAUL is a company that has great potential.James B.
Le personnel était amical et serviable. But the trailers were in bad condition. We tried 2 different trailer. Both had electrical issues, Tail-lights didn't work at all. Tried 3rd trailer, another size. Here lights functioned, but trailer was pretty dirty and long time not used. Poor experience ...Gunnar T.
Great Customer Service!MARTINICE J.
Le client n'a pas laissé de commentaire.MOHAMMAD W.
Le client n'a pas laissé de commentaire.Cassandra T.
Le client n'a pas laissé de commentaire.Meg S.
The building had no heat and was full of debris all over the place. I had placed my reservation weeks ago, including a set of furniture pads, but when I arrived to pick up the truck, I was told that I would have to drive to another location to get the pads.Zachary L.
Le client n'a pas laissé de commentaire.Kavia S.
Friendly staff and so easy to work withMatt M.
Le client n'a pas laissé de commentaire.Amy L.