Le client n'a pas laissé de commentaire.
Alice BANOWETZ
Customer Reviews for Rapid Wrench & Lube
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Renting the van was Quick and easy . Recommed to anyone.
PHILLIP MORRISThe website check out is glitchy.
Paige Kendalleveryone was very professional and friendly. I was in and out and on the road very quickly. Drop off was done with the same ease.
mark marinucciVery professional.
Connie RidlerLe service à la clientèle était génial. Priced fairly. I would definitely recommend to anyone!
Lisa BeckmanHassle free. Everything was clean. Everyone was friendly.
tONY MackmannThis was an excellent experience, vehicle was clean, safe and a great ride. I will definitely recommend and rent from you again
Beth KnittleHad an issue with 24hr pickup at another location. This location handled it great. No issues. Will use again.
Jeff KucharskiStaff was very nice and process was quick and easy
Andrea VeraImprove the uhaul app. We scheduled to pick up the truck thru the app however had issues with it. The gentleman working at the pick up location was very helpful and was able to issue the truck to us.
Edward EvansVery nice people who own and run this place . Thank u so much for ur help today . U guys are life savers .
Joe MichalskiCustomer service was exceptional, polite and courteous. Merci.
linda SeamanThe best part of this experience was the great woman at the desk. She knew what she was doing, was kind & professional. The truck was dirty.
Christine Laynerdrop off was easy
Jeremy SmithVery professional and quick service
Jim WatsonThe price is too high, when you pick up the truck. The mileage is too high, and the total is too high.
Janice WatzelzaNothing. Everything went perfectly.
Don RussoThis location is very helpful and friendly. I've rented from them several times and will continue to!
Louis GROZAEverything went smooth, I have no suggestions for improving.!
Robert LeidyLocation does not have ample parking for uhaul customers. Had to park personal vehicle in another location across the street, and cross back which is a five lane state route.
Jim EthridgeTruck was pulling really bad to right back door kept opening and transmission kept on jumping and when I got the truck I drove 4 miles and then it was on empty. I have put $40 in the truck and then another 50 I bring back more gas than it was when I got the truck I took pictures of it I am very upset. The truck drove terrible.
Tina HamulakThe guy didn't help us check in at all and we were having issues with the App to log in. So far I am showing I am charged 2X for this service as well.
Jonathan ZelsnackNotify customers if equipment requests are out of stock ahead of time. Requested furniture blankets were not available at pick up. Poor job explaining rental requirements. Was not aware of mileage total for rental and was assessed a fee for exceeding mileage "allowance" in a move that required multiple trips.
Jonathan BillakGreat customer service!!
sean mendezPerson who gave me the uhaul just removed our damage protection without consent so we just got refunded for that and couldn't get it back after we left the lot. Just a lot of miscommunication from the woman who gave us the uhaul.
Donald Gruszczynski Jr.very easy on return.
martin coughlinGreat service.
david riehlAttendant was very patient as I had issues with my credit card. He waited until I could work out the problem and didn't just turn me away.
VANESSA SMITHUsed the 24/7 so pick up and return was very easy to do in my phone
Paul SidellChanging my drop off location at the last minute in order to charge me for extra milage. Shady business practice uhaul.
Mike BillOutstanding Service!!
Len MasekUhaul abuses its power and the way it treats it's customers is a disgrace - they charged me for damages I did not cause. They were not cooperative and treated me terribly when I tried working with them to resolve the issue. I have filed a fraud claim against them. I will never use Uhauls services again and will share this experience with everyone I know.
Carlo HeferI had never been to Rapid Wrench before. From the first call with Jeff to the lady behind the counter, they were very friendly and helpful. We would definitely rent from them again.
carol vectireliseverything went smoothly and it was easy to rent and return
Patrick RussoThe lady that helped me was perfect, happy, friendly, professional and polite.
PAUL SHANKSmerci
Jeramie AggeThe transaction went flawlessly from reservation to truck return. I was even able to leave my vehicle there during the 24 hour rental and get an oil change. Well done!
J Chris McKimHave more reliable trucks
GRANT VRAJAPromptly let me know they received the vehicle after I had left it after hours.
Ryan MajcherThe self pick-up feature was a little confusing and hard to navigate The truck had oil sludge spilled in the back The drop off was also confusing and not very user friendly
Colin CurtisVery polite and caring staff. Great location.
Dusko NovakovicExcellent service à la clientèle.
Robin NagorkaFriendly, fast, efficient.
Bradley ForsytheI would recommend that they ask other customers to back their equipment in upon return as another vehicle took up extra space which made it difficult for others to park in the limited parking area, Otherwise no complaints about the location,
Earl Lee