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jonathan O.
Customer Reviews for Rawlins Texaco Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Awesome employees, awesome service thank you Moloka'i Rawlins !.
JOVIE K.Such a good experience, it was an example of how it should be done across the country.
MARK S.THE PEOPLE WHO IS RENTING THE VAN BEFORE ME IS NOT RETURNING THE VAN ON TIME, THEN WHEN I GO IN TO PICK UP THE EQUIPMENT ( VAN ) IT IS NOT THERE FOR ME TO RENT. THIS IS THE SECOND TIME IT HAPPEN TO ME. MAYBE WE NEED ( 2 ) MORE VANS ON MOLOKAI TO MEET THE NEEDS OF YOUR CUSTOMERS.
GEORGINA K.Thank you UHaul for allowing us to rented your equipment. It was a great help to us while we were in Molokai. Thank you to Rawlings Gas Station for making feel welcome with their friendly services. We will definitely seek out UHaul renting in Molokai for any other projects we might have in the future. Thanks. Million.
Toa A.Not sure if improvement needed. Check in easy. Equipment maintained well. Check out easy peasy. Thank you Rawlins Texaco!
Dale Z.Nice vehicle, good service at pickup and drop off.
DANIEL W.It is so nice to have U-Haul rental options on Molokai! Rawlins Texaco Service to the rescue when I needed it most, mahalo!
BRETT W.Did not receive my Kamaaina Rate mileage rate. Drove less than 11 miles and got charged for 13 miles. Topped off gas at turn in and got charged for more gas. The truck would not take any more gas so I don't know where the 1,5 gallons of gas was put because it definitely didn't go in the truck gas tank.
Eric Y.I did have to reserve the vehicle over the phone once arriving at the location because the employee who handles the rentals was not there.
Victoria E.The holidays the office is closed I needed to call and the person in the store would accept the key if the office is closed.
harilyn W.The truck ran fine and the people who helped me provided prompt service. Thank you. Ed
EDWARD P.Truck and van was not cleaned good.
LORNA D.Really friendly 3 wahine office staff back of service pit … everyone fast professional clean a convenient Uhaul process online.. new Chevy trucks and a $26 fee waiver if you clean up interior before returning .. gas is $$$ but when you need a truck you need a truck. A+
James V.Process was far and easy, vehicle was in excellent condition.
DANIEL W.EMPLOY CHANGE NOW BERRY BED. I don't want to rent a car right now.
Steve K.Excellent rental, vehicle was clean and well maintained.
DANIEL W.Great location and service representative. Truck was not clean inside.
LORNA D.Everything ok
Steve K.No comment
Cy A.Great customer service. Thank you
LORNA D.The ladies and gentlemen were all so very helpful. Thank you all so very much.
PAUL C.Awesome service! 🤙🏽
IKAIKA P.I can't express how helpful they were, and how pleasant it was dealing with them. I will definitely return and use their services in the future, at least 4 times a year. Aloha.
KAINOA K.The people there were altogether wonderful. Our incoming flight was changed on it and Salina made it possible for us to pick up the truck after normal hours. The only improvement I can suggest is to offer a seat cushion for shorter drivers.
Kate M.Awesome customer service!!!
Walter N.Thank you Uhaul
LORNA D.Everything was good
Roberta H.🍒🍒🍒
Kaailau P.Exceptional service...Thank you!
GEORGE K.Service is good still good shape all the vehicles hope l can rent it again
Siale V.Well I feel that , there's not much to improve because my experience were indeed meet. Just keep up with your friendly staff.
SONIA D.short rental but great service, price and ease of renting. would definitely rent again.
JERRY G.Excellent customer service!
Haleh S.I'm glad that is a U-Haul rental place where I live in Hawaii, on the Island of Molokai. THE VEHICLE IS BIG ENOUGH FOR ME TO HAUL AND DELIVER FOOD FOR PEOPLE IN NEED. THANK YOU.
GEORGINA K.The crew was awesome and easy to work with
Daisy B.Thank you!!
Darryl J.good value and great service
JENNIE A.Nothing, just keep doing what you are doing!
Gregorson R.all good!
JENNIE A.N/A.
Darryl J.Everything went well, looking forward to renting in the future
LUANA K.I just wanted to say Thank you, because this vehicle helps me to reach out to our community at this time of the CIVID 19 Pandemic as an Essential Worker.
GEORGINA K.They're fantastic!
Joseph P.When I made the reservation I was told, and it was printed on my contract, that my time of rental would be 7pm, Friday, to 7pm Saturday, planning for a 7am Saturday pickup for a day rental. I was called on Friday at 4:30pm that those times were impossible and I would be charged for 2 days unless I returned the truck by 4:45pm on Saturday. When I mentioned my agreement I was basically told "too bad, not my problem, do you want the truck or not?" We had to reorganize our entire day so we wouldn't have to pay for an extra rental day. The pick up and drop off was simple and easy, no issue there, but the service leading up to that was frustrating and misleading.
JONATHAN C.Recommended because it is the only Uhaul available in area.
Joe B.They are very friendly. The rental rate is very good. As the island is small, they have a package that allows you to see the entire island without any additional mileage costs. Equipment is in good condition and no mechanical problems. Would definitely rent from them again.
Karl D.Very responsive from initial call and inquiry, pickup, and turn in.
LISA E.This was second time I rented a pick up truck from Rawlins U-Haul. Easy Peasy! Keep doing what you're doing. Merci.
Dale Z.Amazing service! Nice clean truck. We will be back!
LISA ANN W.Incredible service. Efficient and easy to contact. Rawlins Texaco and its staff represent the island of Molokai in the best possible way. Highly recommended for your auto and rental needs.
WEYLINE S.Everything was absolutely perfect. Thank you for the wonderful service and a joyful day on Molokai.
Cindy K.Windows were very dirty on the inside.
RON V.They were the best!
LISA T.Awesome! Perfect size, customer service and price.
RACQUEL A.Nothing. The service was great and the truck was just what we needed.
CAROLE M.Thank you! Great truck and awesome service!
KRISTIN U.Prohibit smoking in rental vehicles.
Philip S.Iook over the rental with representative before so that all will be known.
Tim S.Excellent service at the U-Haul place in Kaunakakai, HI.
Karen E.Would highly recommend! Very clean and new vehicle. Nice and friendly people. Mahalo????
Adam C.Everybody was so helpful and nice. I had some last minute changes to my reservation and all my requests were met with Aloha. Thank you all so much! Will definitely be calling on U-Haul Moloka'i again!
Jehromy O.Very friendly service
Marshelle L C.I'll use it again next time I wish meluck
Steve K.