The place of business and U-Haul smelled absolutely horrible. The business had swastikas and Adolf Hitler quotes hung up in the front of the store along with MANY other racist propaganda. It was truly disturbing and they should not be representing U-Haul at all. It was extremely upsetting and disturbing.
Kelly K
Customer Reviews for Ray Bradley Feed Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Nothing thank you great place to rent a trailer for foothills
sandra mVery kind and helpful. Would use this location again.
Desiree NRay is awesome! It's great to have U-Haul available for us in the foothills!!
KEVIN HService was quick and easy to rent there thank you
sandra mRay had some trouble operating the computer system, but he knew the rental equipment just fine. No problems.
Robert Li was so happy to see that there was a uhaul just down the street from where i needed to drop off out in the middle of no where they wanted to take it an 1 hour out of my way and this place saved an hour. thank you for being there !!!!!
GERALD EIt was a very nice truck and a great expericence.
Melonie SRay Bradley Feed store always is the best place to go to rent trailers. He provides excellent customer service and it's always a smooth transaction. I will always continue to go there.
ashlee gThe old man that owned the feed store was very rude. His building was filthy and the uhaul we rented was muddy inside and out. I have pictures to prove it. I wouldn't recommend using this establishment again.
john sThey have a swatstika and photo of hitler hanging up.white supremacist and very rude.
Andrew CThis is the second time I have had a U-haul rental from Ray Bradley and I will consider him first for any future rental.
JAMES HOther Uhaul's should be like this one fast service and very professional.
PORFIRIO MI appreciate that this location exists!
Jordan CIt's a very rural location. Kind of a step back in time. The gentleman was very pleasant. I enjoyed the experience. I was glad to get the truck I needed,
Richard MRental was quick and easy. Accidentally left my phone on the counter and Ray had it safely waiting for me when I figured out where I left it. He also let me leave me car on his lot while I was using the rental for a local pick-up.
James MRay Bradley's feed store is deplorableans the man is a bigot.. There's animal feces all over the place. It smells, the store hasn't been cleaned ever it seems like. There are posters of Hitler and swastikas on the walls of his business. Also Islamophobic and homophobic cartoons? I don't know how u haul even does business with this man. Overall extremely poor experience.
Mitchell GThe truck was in adequate repair and working condition. The cargo area was very clean. But the cabin was filthy. The staff in the store were great: friendly, polite, and easy to deal with. Finally, I was charged for fuel despite the fact that I re-fueld the vehicle to precisely the correct amount (9/16).
Quinn CLiving in a rural area, this is the only U-Haul location for miles around. This is not their primary business at this location, its a side job, so don't expect any frills. Not a lot of choices either to rent a trailer, didn't see any trucks or vans there.
Leo FI will never use uhaul again I would burn everything I own first nothing against the individual locations the company as a whole seriously dropped the ball in a HUGE way they cost us lost wages extra expenses Huge amounts of stress and frustration to have them treat us like we were in the wrong
Glenn LClean the office - it looked like it had nothing be cleaned in years
ellen nRay's great, just remember he's closed on Mondays. I wish he had a large open trailer to rent...y'hear that uhaul?
Kevin GRay was helpful and the trailer was in fine shape for the job. Merci.
Jeff MProfane, uncaring, unknowable, rude, no internet, has hitler quotes and swastika on wall. Go see for yourself
javan bIf the people taking the truck at destination are not open the day you turn in the truck, this should be stated beforehand by UHaul--I could have turned it in a day earlier had I known the Browns Valley agency was open Sunday but not open Monday--just a drop box--now I have no evidence of if I was charged for anything beyond base and why--no inspection--so I cleaned the truck and filled the tank 5/8ths but may get charged anyway and cannot challenge it. I still have not received a receipt for the truck costs. This is not the local guy's fault--this is UHaul's incompetence.
Duncan EThe gentlemen was very helpful!! Thank you!
Pamela SThis site only had two U-Haul vehicles on site the day I was there. It was more of a country feed store than a U-Haul site. I originally wanted the Yuba City store, but was diverted due to a lack of 15' trucks.
Robert HEasy in and out. Prompt and very courteous.
John BHad to back track 10 miles for gas due to the truck having only 5/16th gas. Waiting additional gas just to fill up truck. But most importantly, wasting time.
Alex NS. Pacific Hwy in Medford was a great location, close to where I live and loaded. Sherry was extremely helpful. Liked her public relations.
Virginia YI wanted my pick-up in Grass valley and it was approved in Grass valley. I got a call and was told I have to drive 31 miles to get my rental! No sorry or even a rate reduction!
Adam TU need to make it easier for paper work in the future not every customer has a cell serive for picture of DL due to u guys wanting pictures of DL we r in a rural area if it wasn't for me having verizon we couldn't rent because my wife has at&t that doesnt work at this place thanks
Paul CRay was very helpful with the trailer rental.
karen WRay is super nice and we had no problem dropping off the truck.
John SWrong turn in location. Turn in location is Piwee Equipment Company on. Mc Cray St in Hollister Ca
steve sPlease update your website so that when someone reserves a truck there is actually one available for them to pickup. I drove to Yuab City which is over 30 miles from my house to pick up a truck and I couldn't pick up the truck. After I spent 30 minutes on the phone less than an hour beforehand talking to a rep to confirm my reservation. I was promised 60 miles would be included in my rental and they weren't. I was also told that I would get a $25 credit on my account and I didn't. I will not be using Uhaul again because you are unreliable and almost ruined my entire weekend and wasted hours of my time.
Bobby VThe guy at counter was rude and uneducated and made the experience awful . from the moment we entered the dirty store i felt my business was unwelcomed. He told me i could call a number to drop off the uhual and when called the office was closed till the morning after i specifically requested a late night drop off. I would never use this place again and i will telll everyone who will listen.
steven tBecause U-haul does not deliver the equipment to this dealer they had to go out of there way to get this to me in a short amount of time. They seem to care more about there customers than U-haul central.
bradley RIt would be good to have more open trailers at this location. It is very frustrating at times.
bradley RThe pickup location was dirty, dusty and disorganised. The trailer it's self was dirty and no hand crank so it had to be lifted onto the hitch by the employee and my friend. Terrible expierence.
Jim ATruck was dirty and bad gas mileage
richard bRay helped solve a problem with the main uhaul office that was very frustrating. It took some time to get through but not Rays fault at all.
James MI rented a truck for a couple of days for a quick move. After leaving the location and packing up the truck I was contacted by U-Haul asking a favor if I can return the truck to a location that was 47 miles further than the original drop off. I agreed I figured it was a nice thing to do because they said they had no space at the other location. I explained that I picked up the vehicle with half a tank of gas and the gentleman explains no don't worry about the gas and if I could even bring it back the next day so I agreed. When I returned the truck the gentleman that received it we're all standing outside smoking a marijuana cigarette. When I went to the counter the gentleman looked up the notes and it said nothing about the gas. I explained to him in commonsense terms why would I pay for the gas to go further to do you a favor.. he told me "I'm stuck paying because he stuck driving to the gas station ". Then he had the audacity to say that my vehicle smelled like marijuana which is truly absurd. I later get an email saying there was a cleaning charge and a fuel charge added to my account. I then contacted my bank and told them to dispute the charges. I grew up in the Bronx next to the original U-Haul I can honesty say I have great relationships with the workers.. and I've never expected to be treated like this from u-haul. As always when renting a vehicle I have a video I took to show no dents, and that the truck was left clean!
TREVOR BRay really came through for me. I was promised a truck at another location and when I went to pick it up, no trucks were available. I had to spend a little more money on mileage to get a truck from Ray, but it was worth it. Ray was my sunshine on a bad day!!
STACIE T19,99 a day in town rental 1,09 per mile x50 miles 50,9 I was charged 160+ dollars??? Ray was GREAT! Absolutely the best! Uhaul sent me to Yuba City to pickup. That locating then sent me to a location with absolutely NO cell service in the middle of nowhere in Browns Valley!! So 20 additional miles to get there...instead of like 5 or less! So I paid 40 miles just to pickup and drop off the rental truck! Then I get call saying the fuel is lower - and they were going to charge me 30 (1/4 lower) - I have receipts that shows I filled up FULL just 5 miles away (4,8 exactly). I'll NEVER rent a uhaul truck again .
Saudor SIt's a rural, farm type setting. As such it was fine.
Jay ORay was great to work with, very friendly and helpful. The trailer pulled like a dream, you didn't even feel like it was there
LOREN SGreat service and helpful
PATRICIA BVery pleasant and accommodating.
Arthur ESmelled of urine and beyond filthy. Racial post on the walls. Ray was helpful and it was better then driving it 40 more minutes to another drop off.
Robert MI rented a car dolly to pull my car home. The ratchets on both sides would not hold. They were hard to tighten and then would slip and not stay tight. I had to go to the hardware store and bought 2 come alongs to hold my car down. Really bad equipment maintenance.
Jeff HNothing. The staff was exceptional and I will recommend them to friends. Thanks for the great service.
Jeffrey PWas not informed about no one being at the drop off location and what to do if I was alittle late.
kris k