Customer Reviews for Ray Vickers Special Cars & Farmington RV Sales
(Concessionnaire U-Haul dans le voisinage)

725 évaluations

1603 W Main St   Farmington, NM 87401
(Across the Street from the Westside Walmart)

(505) 326-0949

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 9h am à 5h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(505) 326-0949

1603 W Main St
Farmington, NM 87401
(Across the Street from the Westside Walmart)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 9h am à 5h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

In all, my items were well taken care of and the people I talked to and worked with were friendly. Because of some issues I cannot give any better than an average grade. There were a few issues with this service. First, I ordered 5 boxes that were delivered one at a time and then picked up as I loaded. No furniture pads were brought to me until the last box was delivered. I ended up using my own bedding to protect the furniture. Second, One of the boxes had the door hanging by just one screw at the top. I had to wait two days before they came out to repair the door before I could load anything into it. The guy I was working with on that end was very nice and willing to fix the door but it was inconvenient to have to wait while I was packing up my house. Third, I was told that the boxes would be delivered to my new door step. Upon arriving, they said that the delivery service was not available in my area. I am a single woman moving to a place where I do not know anyone, this was the only reason I went with the boxes so that I could have them brought to me. They said I would be getting a call to resolve the issue within 72 hours. I never received such call, so I ended up finding my own people to collect the boxes and bring them to my new home. No compensation, no nothing in that regards. My suggestion, make sure all is in black and white and then recheck again before you say yes to their services.

Shelly S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERT S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary C. 
Évaluation :
5

Shawn is great employee.

joseph C. 
Évaluation :
5

Shawn and Theresa at Ray Vickers Special Cars & Farmington RV Sales are very nice and made this experience great.

JOSEPH C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROGER L H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Colleen E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shawn E. 
Évaluation :
5

The receptionist and workers were very helpful and efficient.

La Verne T. 
Évaluation :
5

This location has excellent customer service, not sure what else they can do to improve.

Jose David R. 
Évaluation :
4

Representative took so long getting to me so it cut my 24 hours to use the vehicle by an extra 30-45 min. This made it difficult to get the Uhaul back on time with the more limited time frame.

Raymundo G. 
Évaluation :
5

Very friendly and helpful staff. Got me on the road quickly. Much appreciated.

A;;EN B. 
Évaluation :
5

Great service and friendly staff!!

Starvonah L. 
Évaluation :
5

The staff is extremely helpful and very friendly

Rachel O. 
Évaluation :
5

Service was professional and quick

ROBERT A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SIRENA T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACLYNN B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cynthia G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIRK L. 
Évaluation :
5

Shawn in the Farmington office is so wonderful to work with. She was so kind and friendly and went out of her way to help us! 10/10

Christopher C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL S. 
Évaluation :
5

I think her name was Shana and she was great. Appreciate the assistance and speedy service.

SHANE S. 
Évaluation :
1

This location closed at NOON on Saturday, August 14, 2021 and these are regular hours for this location on Saturdays. Saturdays are prime times for people to use rental equipment for all types of needs, including return of rental equipment. Even though there is a web based check in, the security box, did NOT look secure and as there was an issue with the truck wiper blades, this needed to be addressed in person. Very disappointed in this locations customer service hours which is located on main location on Main Street in Farmington, NM. Therefore, had to return the equipment to another local dealer that was open until 5 PM and who addressed the wiper blade issue and truck return with great customer service. I do think there should be some type of credit to my account due to this equipment not being in proper working order and was not easily be noticed on initial inspection at time of rental pick-up.

EDDY R. 
Évaluation :
5

Very helpful, allowed me to leave my car with them until truck was unloaded.

PATTI M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darryl D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jiorel B. 
Évaluation :
5

Excellent experience. Theresa was prompt, efficient, and a true pleasure to work with. I will gladly recommend Farmington RV Sales to my friends.

JOHN H. 
Évaluation :
3

The locations were great the Uhaul experience sucked.

FELECIA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HARRY H. 
Évaluation :
5

Probably have a jack of some sort jack to lift the trailer onto the my ball hitch, I'm 50 years old and that trailer was very heavy to lift, which was very inconvenient and unsafe. The dogs in the facility were a huge distraction. Overall it is a great place to rent a u haul and the lady working there was generous an nice.

MORVYN C. 
Évaluation :
3

I picked up my U-boxes on 28 April and returned them the same day and I was still charged in the month of June. Why? Would appreciate it if someone would call me and give me a credit for the month of June. Thank you

Wynn J B. 
Évaluation :
3

I did not go in there. The door was locked.

FELECIA P. 
Évaluation :
5

They went above and beyond in helping us. We had a change in plans and they helped us resolve it quickly.

SHANNON W. 
Évaluation :
1

I pick up my Uhaul at 9am on Wednesday. Finish loading and heading off to Florida from NM when we get the call that they gave us the wrong Uhaul truck. We had to unload to take it to uhaul to take it back. We didn't finish until 8pm. Lossing a day of trip and hotel reservation. And when we get to Florida the storage unit that we payed for was unavailable for ur. Making us pay for another day of the Uhaul. Problem after problem with Uhaul

Mark V. 
Évaluation :
5

No comment

Aaron Y. 
Évaluation :
5

Excellent customer service, would recommend

GARVIN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Verlin G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adolph M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa R. 
Évaluation :
5

The ladies here are so kind and understanding about your needs. Its always pleasant as soon as you walk-in.

Sheila D. 
Évaluation :
5

Wonderful and caring staff. Very happy and grateful!

sarah F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

sophia C. 
Évaluation :
5

The staff were very helpful and professional...

Jonathan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHEILA S. 
Évaluation :
5

Cant think of a thing....Very efficient and professional gals manning the location. I enjoyed the U-Haul experience Start to finish.

LAURA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DUANE E. 
Évaluation :
5

Everything was wonderful. I can't think of anything that could make it better. Merci

JOANNE B. 
Évaluation :
1

Owner was very rude. Staff was great, owner very nasty person. I'll never rent there again.

Martin S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GARY W. 
Évaluation :
5

Great experience

Thelma D. 
Évaluation :
5

I think overall it was a great experience and only one small thing is to have faster computers.

davison J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREYCHARLES S. 
Évaluation :
3

Make sure u have the equipment available before you rent it and stop giving the run around

Kathleen S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

terry J. 
Évaluation :
5

All went very well. U-Haul exceeded our expectations. I hope we don't move again any time soon! But if we do, we'll work with U-Haul again.

EDWARD P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Micheal R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Morgan D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOUISE F. 
Évaluation :
1

I reserved truck 2 weeks in advance, called and confirmed 2 days prior to pick up day,was told truck and car haul trailer were there, showed up on pick up date and was told that they had no truck or trailer available, even though 2 trucks were sitting on lot. Owner told me that he had to rent to other customers and in essence I got bumped. I will never use Ray Vickers again in life. I will never under any circumstances recommend anyone to use Ray Vickers and the only reason I would even consider using Uhauslagain is because the guy in San Angelo Texas was very accommodating and polite which I really appreciated after the ordeal in Farmington Nm with Ray Vickers.

darrell H. 
Évaluation :
5

The people are friendly and most helpful. It was an easy experience picking up the truck.

James C. 
Évaluation :
5

Just insure that all Tires have proper inflation prior to departure.

Richard G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KESEAN J. 
Évaluation :
4

Not much keep up good work.

Sheila D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Greg B. 
Évaluation :
4

The staff were really helpful and made the return process really easy.

Shelley S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TOM J. 
Évaluation :
5

I appreciated the staff and it was a very good experience. I've never rented a vehicle or Uhaul before and they made the experience very easy.

Christina M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEXTER H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JULIAN B. 
Évaluation :
5

New computers to make renting faster. Took a little longer because of computer lagging.

davison J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glen M. 
Évaluation :
1

I was served by a disinterested person who did not wear a mask. I asked her if I could stay outside and that she bring the paperwork out. She called me back in to sign so I did as quickly as I could. When I brought the truck back, two other employees (or perhaps owners) came in - no masks. I will notify my friends to avoid this business and stay safe. This practice shows me that they do not want my patronage nor do they care to follow State directives. I wish they would have told me this upfront so that I would have known.

Meridee W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bruce B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DIXIE N. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Tia H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Angelina B. 
Évaluation :
1

I was told when making reservation my pods would be delivered to Durango. I had to make 5 trips that were over an hour and a half each round trip to pick them up. Had I known that I would have made other arrangements.

Robert K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joanna A. 
Évaluation :
5

This u haul made me happy. The Houston/Westheimer location made me unhappy.

CLAUDE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Santiago Z. 
Évaluation :
5

The woman who helped me was so kind and informative. She was a Blessing to work with.

Rachel H. 
Évaluation :
5

All of the staff from the first phone call to the gentlemen who helped me connect the trailer were professional and courteous. I make a living on customer service and was impressed. Thank you! Leah

Leah T. 
Évaluation :
5

I had to buy a hitch though it is nice to have one I would have preferred to just rent everything and turn everything back in once completed

MARVIN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glen M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jason M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Austin L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CANDACE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cody H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tim S. 
Évaluation :
5

The service was excellent. They were incredibly responsive and professional. I highly recommend!

JOE D.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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