Évaluations des clients Ray Vickers Special Cars & Farmington RV Sales

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Ray Vickers Special Cars & Farmington RV Sales

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Victor A.
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Excellent job, thank you.

ken R.
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Le client n'a pas laissé de commentaire.

Kenneth W.
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During Thanksgiving holiday. Their web site mentioned they would be open on Saturday until 5:oo p.m. When we got there (4:00 p.m.), they were closed. Come to find out, they were closed for the holiday. No sign on door! Tied to call , no answer. Should have posted on web page and door that they were closed for the holiday.

Derrelton Y.
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Excellent customer service

GARY D.
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Le client n'a pas laissé de commentaire.

Ben F.
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Le client n'a pas laissé de commentaire.

John P.
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Le client n'a pas laissé de commentaire.

BENJAMIN P.
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Mostly clean, but smelled of smoke really bad. We had to febreeze the unit before driving it long distance.

DIANNA T.
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Everything was great! They were very helpful.

Jason G.
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Zero need for improvement, the people are incredible and the service couldn't be better. Uhaul is lucky to have them as reps.

Shirley B.
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n/a

James O.
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Multi time renter from this location. They are awesome, friendly and know their stuff! Watched them spend nearly half an hour trying to help another customer find exactly what they wanted to rent. very impressive.

Ron G.
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I was charged a mandatory $ 10.00 for insurance . Although, my own insurance would have covered me in case of an accident. It is misleading to say you rent trucks for $19.95. In reality you charge $29.95.

Tony E.
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Le client n'a pas laissé de commentaire.

Scott W.
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Le client n'a pas laissé de commentaire.

Michael S.
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Weekend drop off zone was confusing for me to find.

DELBERT J.
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Decrease the waiting period for paperwork and pictures.

joseph W.
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Le client n'a pas laissé de commentaire.

Shana M.
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I turned the truck in a whole day early upon my arrival to my destination, but was still charged for what they said that I had gone over on the miles. My route of travel must have been figured differently than theirs. I did not go through major cities, if this is what they had accounted for.

CHERYL G.
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There was no bug trucks available, so we had to rent a pickup truck which made the move much more difficult. Then when my bill was adjusted I was expecting it to cost less than it did. The house we moved to was only maybe a 1/4 if a mile away. Plus the lady in the office informed us that it was a bran new truck & didn't want us to scratch the bed of the truck. It had a liner in it anyway. She was kinda snotty about it. I just thought it was nervy of her. After all we are using it to move all house hold items. It's not are fault there were no big trucks available. We really should have gotten more of a break being that we had to use a pick up truck. That definitely wasn't our choice! Or are fault!

Anthony O.
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Le client n'a pas laissé de commentaire.

Donald K.
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Le client n'a pas laissé de commentaire.

James G.
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Le client n'a pas laissé de commentaire.

Charles M.
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Le client n'a pas laissé de commentaire.

Leonard B.
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Le client n'a pas laissé de commentaire.

Robert W.
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Le client n'a pas laissé de commentaire.

Robert W.
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Le client n'a pas laissé de commentaire.

Karen E.
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Le client n'a pas laissé de commentaire.

GREG B.
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My only issue relates to the reservation process. During my phone call to reserve the uhaul, insurance was included in the transaction without my permission. Having rented uhauls before, I was always info whether I wanted it so i did not review the documents before signing the paperwork. I am a little disappointed for not reviewing but also have too much trust with prior excellent service.

Darrell I.
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Le client n'a pas laissé de commentaire.

rhiannon N.
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Amazing people and very friendly. Love my service there and I'll definitely go back. ??

Marvin K.
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Le client n'a pas laissé de commentaire.

Patrick O.
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Le client n'a pas laissé de commentaire.

CHRISTINE O.
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Le client n'a pas laissé de commentaire.

kaylea Z.
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Communication is KEY! They gave us nothing but the run-around we had ordered a 26-foot truck and ended up with a 20ft with the trailer... Only took $100 off. Very inconvenient with no notice at all. On our way to Colorado we needed a car dolly so contacted Raton office had it all set up ready to go almost was in Raton and they told me inconveniently that the trailer we had ordered was back in Las Vegas which is about a hundred miles back and they close at 5 which it was only it was already 4. Then we make it to our destination and they overcharged us for mileage!!! Was not a very great overall experience. Very disappointed in the Uhaul team.

Russell H.
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Le client n'a pas laissé de commentaire.

MIKAYLA H.
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Quick and easy, no problems other than it drinks alot of gas

Ben L.
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Did not get an ounce of greeting,

SILVERIO A.
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Le client n'a pas laissé de commentaire.

Danny G.
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Le client n'a pas laissé de commentaire.

Rhonda A.
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Le client n'a pas laissé de commentaire.

Jeb G.
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Good rental but I was double charged and was told it will be a few days for a return. Unhappy about the double charge but the rental hauler was great.

barbara G.
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The ladies at this location are awesome we will not use another location other than here for any and all of our u hail needs excellent service and vehicles thank you

Julie B.
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Le client n'a pas laissé de commentaire.

William M.
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Very easy

KELLIE V.
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Le client n'a pas laissé de commentaire.

john H.
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Improve signage for access to site, drop-off location, and exit from facility after drop-off

Robert W. | Overall Experience |
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The staff were very friendly and helpful with coordinating my UBox move.

William V.
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Very nice staff! No problem with Ray Vickers at all. I have a problem with U-HAUL , I had a problem with the way Trailer I rented it pulled terrible and was very dangerous on the road.

Scott L.
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Friendly, easy access, good help with the hook-up, all done quickly.

Alia C.
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N/A

ROBERT A.
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Le client n'a pas laissé de commentaire.

Curtis W.
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The people were very friendly.

Phillip B.
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i receieved a confirmation email saying the trailer was a a certain location ready for pickup today upon arrival i was told it was not there luckily the gentleman there called around and found one at another location for me

RICHARD T.
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Le client n'a pas laissé de commentaire.

Clayton C.
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Le client n'a pas laissé de commentaire.

kay V.
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Very small and hard to get into

stevenson W.
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S returned the truck and reported no problems.

Amber S.
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Le client n'a pas laissé de commentaire.

Cathy K.
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Le client n'a pas laissé de commentaire.

Paul H.
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Awesome! On-line checkin work great. Front cover counter lady was a delight. Yard hands went above and beyond.

Marvin C.
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Le client n'a pas laissé de commentaire.

ELLIOT A.
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Le client n'a pas laissé de commentaire.

JASON A.
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Everyone was very helpful, and went above and beyond to make our trip go well!

PATRIZIA W.
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Le client n'a pas laissé de commentaire.

Josephine D.
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Le client n'a pas laissé de commentaire.

Tammy R.
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Le client n'a pas laissé de commentaire.

steve D.
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Le client n'a pas laissé de commentaire.

MIKE P.
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I only needs it for a few hours, so it was a bit expensive for what I needed it for.

MARK G.
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Staff was friendly and helpful and hooked up the trailer for me, then gave me instruction for how to unhook it when I returned it on a Sunday. Overall an excellent experience.

CLAYTON H.
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Tell the people the hole price of the rental, including the insurance.

Jim K.
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Le client n'a pas laissé de commentaire.

Jessica C.
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Le client n'a pas laissé de commentaire.

michael L.
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Le client n'a pas laissé de commentaire.

SHAWNA P.
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Le client n'a pas laissé de commentaire.

Chris N.
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Returned car hauler 4 days early, asked if I would get some money returned, the LADY just laughed. Unprofessional!! I used for 2 days and paid for 5, I should have been refunded some money!!

Stephen B.
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Le client n'a pas laissé de commentaire.

John D.
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Le client n'a pas laissé de commentaire.

Austin P.
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Le client n'a pas laissé de commentaire.

Celestine T.
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All and all u guys did a good job help us out with car pulley you guys have good customer service to you guys didn't just push us off like the other lady did you were willing to work with us thank you very much for you have a good day God bless

Ricky V.
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The new app to check in takes toooooo long. Same experience at another location I visited recently.

fred D.
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Le client n'a pas laissé de commentaire.

Charles R.
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The attention to detail was very good.

Shawn W.
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Le client n'a pas laissé de commentaire.

George G.
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The U-haul website confirmed u-boxes at a location that does not handle them. Ray V was slow to get the boxes ready for pick up but worked hard to get them shipped.

Regina B.
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What I reserved and what I got were different. First, I went to the location I wanted to pick up. Only to find that I was supposed to be at another location clear across town. When I arrived, I was told my scheduled time was for 12:30pm, when I booked a 9am pick up. Then I was told that I wouldn't be able to get the rental until 2pm. When I asked about another truck available, I was told there was a 20' that just arrived. I end up paying to a bigger truck (which I did reserve) which used way more gas. I was not informed of any of these changes made to my reservation. Although, I was told that I was sent a text, which I never received. I am not happy with nor will I recommend renting from here.

EMMIT A.
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Le client n'a pas laissé de commentaire.

kim H.
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Le client n'a pas laissé de commentaire.

JOHN R.
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Le client n'a pas laissé de commentaire.

RICHARD T.
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Professional.

Isabel S.
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Le client n'a pas laissé de commentaire.

Rebecca L.
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I had requested pick up at a different location (walking distance from my home). My reservation confirmation was for the requested site. I did not know I needed to go to the W Main location (far side of town) until I showed up at the other location. Both locations are helpful, and great people, but knowing in advance would have been nice!

Dustin K.
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Le client n'a pas laissé de commentaire.

levi H.
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Excellent customer service. No complaints.

SARAH F.
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Le client n'a pas laissé de commentaire.

Roger A.
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Le client n'a pas laissé de commentaire.

maria J.
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Le client n'a pas laissé de commentaire.

Paul M.
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Le client n'a pas laissé de commentaire.

Leo L.
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Rented a trailer to haul a RZR. Uhaul does state the size of the ramp and for not reading it I take responsibility however after I rented it, towed it to the dealer then realized the ramp is not wide enough I returned to the Uhaul dealer and they're response was too bad, going to charge you anyway. They didn't offer me a solution as in another trailer. Counter lady is not well informed of products, has the personality of soap and doesn't represent Uhaul professionally. Will continue to use Uhaul but never this location. Lesson Learned.

Robert F.
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The location for drop off was awesome. People assisting with drop off were extremely helpful.

dennis W.
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I had truck reserved for opening time on a holiday . I was informed late Friday that truck might not be back by scheduled time, but maybe an hour late. I showed up at designat3ed time plus 1 hour and no truck. I finally got truck after 2 hours of waiting and wasn't called that it was back, but I had to call to find out what was going on.

JOE D. | First Impressions |
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The service was excellent. They were incredibly responsive and professional. I highly recommend!

Non reviews have been submitted for this location.

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