Customer Reviews for Ray Vickers Special Cars & Farmington RV Sales
(U-Haul Neighborhood Dealer)

790 évaluations

1603 W Main St   Farmington, NM 87401
(Across the Street from the Westside Walmart)

(505) 326-0949

Heures d’ouverture

  • Mon-Fri: 8 am–5 pm
  • Samedi : de 9 h a.m. à 5 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(505) 326-0949

1603 W Main St
Farmington, NM 87401
(Across the Street from the Westside Walmart)

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 8 am–5 pm
  • Samedi : de 9 h a.m. à 5 h p.m.
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

Do not use this location. They were not able to provide me with the resources I needed to be able to move my Uboxes on single trailers (which I could haul with my own car). So, I had to rent an additional truck and spend nearly $500 more on that rental and gas to move my items.

Megan Mustoe 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael Arnold 
Évaluation :
4

They did everything I expected. Work was done well.

Donald Roumburg 
Évaluation :
4

There was dirt on the floor of the truck and the truck was not ready to go. I had to take it across town to get wipers replaced. I did not get the truck I asked for and the truck I got was way too big. This probably cost me way more in fuel.

Steven Malarchick 
Évaluation :
1

I was forced to put insurance on the U-Haul trailer before I could even rent it which is absurd and the manager forced me to put a 9 dollar insurance on the trailer

Justin Hurst 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THERESA HAMPTON 
Évaluation :
2

Trailer was hooked up incorrectly and came off the hitch on the interstate.

Jeff Hendricks 
Évaluation :
5

GREAT SERVICE. EASY TO DROP OFF

Reno Etcitty 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laurel Penwell 
Évaluation :
5

Quick service, friendly people

CHARLES BAKER 
Évaluation :
5

No improvement needed. Everyone and everything was wonderful.

Pamela Hill 
Évaluation :
3

Wasn't this locations fault the vehicle was in poor mechanical condition. It was there fault for not following up why the vehicle was turned in late and 300 miles shy of its intended destination. Mayne they should check with the other offices that were contacted and not immediately Screw the customer. Like I said glad I own trucks and trailers thought the uhaul would be beneficial and save money. I clearly was wrong. Never again will I make this $1000 mistake. Literally moved nothing with this truck.

JASON CLARK 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stuart Yazzie 
Évaluation :
3

Nothing.

Howard Henry 
Évaluation :
1

Let me leave with a tail light out yo ! Safety issues and no help

Erika Hill 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Amanda Leach 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW COSSUM 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LYNN VICKERS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NATHANIEL CONN 
Évaluation :
5

Thanks

Hector Gutierrez 
Évaluation :
5

Friendly staff and helped make my visit easy.

Roger Derwin 
Évaluation :
5

The lady was super nice and apologized constantly for the ramp issues and the manure. It wasn't her fault but she was quite nice.

Cory Gropp 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stephanie SMITH 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lorencita Billiman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly Thomas-Coyle 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russell Hill 
Évaluation :
1

Need More workers

Patricia Tom 
Évaluation :
5

Le client n'a pas laissé de commentaire.

leonard roberts 
Évaluation :
3

Veterans. Discount would be good .

Kenneth Hill 
Évaluation :
5

S.O.

Jahanshah Jahangiri 
Évaluation :
5

Excellent experience with everyone that I worked with. Will definitely recommend.

Lisa Spero 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Peterson 
Évaluation :
5

Didn’t have to deal with anyone which made it fantastic.

Mitchell Hollobaugh 
Évaluation :
5

The tow strap on the right side were wrapped opposite than it should be so had a hard time unwrapping it. Need to check that before renting it out.

Katherine Charles 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Philip Sanders 
Évaluation :
4

I overall had a good experience. My belongings arrived on time and nothing was damaged.

larissa glen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcille Brady 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rylee Hostrawser 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jennifer pohl 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas Harrell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lonnie Kieyoomia 
Évaluation :
3

Not double charge me

nemuel major 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cathy KISSNER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TROY ADAMS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Homer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Curtis Williams 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bonnie Stepleton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHERRI Harrison 
Évaluation :
5

Dropped it off after hours but parking lot was cleaned

JADEN Chambers 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Atkinson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Beckie Adams 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Judy Jackson- Harris 
Évaluation :
4

Great staff!!!!! (Thanks for the help Shawn!)

Elizabeth King 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin Conover 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Beckie Adams 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth Manchester 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GENOLA HATCH 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kaely Montero 
Évaluation :
5

Very nice place with very friendly staff.

MICHAEL SMITH 
Évaluation :
5

Good service!

Loly patino 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeremy Gorenstein 
Évaluation :
5

The drop off was super easy and hassle free. I was greeted as soon as I walked in and my account was pulled up and the return process was started immediately. Super efficient and easy return process. Great team!

Arthur Asencio 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NECOAL PETE 
Évaluation :
1

We dropped out trailer off at the Farmington nm location and the women who was there unhitched the trailer and the trailer rolled forward and damaged our jeep bumper. We still haven't heard back from their insurance company.

ALANA LEE 
Évaluation :
5

No improvement, she did a great job. I would definitely use your service again.

James Begay 
Évaluation :
3

In all, my items were well taken care of and the people I talked to and worked with were friendly. Because of some issues I cannot give any better than an average grade. There were a few issues with this service. First, I ordered 5 boxes that were delivered one at a time and then picked up as I loaded. No furniture pads were brought to me until the last box was delivered. I ended up using my own bedding to protect the furniture. Second, One of the boxes had the door hanging by just one screw at the top. I had to wait two days before they came out to repair the door before I could load anything into it. The guy I was working with on that end was very nice and willing to fix the door but it was inconvenient to have to wait while I was packing up my house. Third, I was told that the boxes would be delivered to my new door step. Upon arriving, they said that the delivery service was not available in my area. I am a single woman moving to a place where I do not know anyone, this was the only reason I went with the boxes so that I could have them brought to me. They said I would be getting a call to resolve the issue within 72 hours. I never received such call, so I ended up finding my own people to collect the boxes and bring them to my new home. No compensation, no nothing in that regards. My suggestion, make sure all is in black and white and then recheck again before you say yes to their services.

Shelly Strom 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERT SPADE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary Chilson 
Évaluation :
5

Shawn is great employee.

joseph cunnane 
Évaluation :
5

Shawn and Theresa at Ray Vickers Special Cars & Farmington RV Sales are very nice and made this experience great.

JOSEPH CUNNANE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROGER L HOLIDAY 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Colleen Edwards 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shawn Edwards 
Évaluation :
5

The receptionist and workers were very helpful and efficient.

La Verne Tsosie 
Évaluation :
5

This location has excellent customer service, not sure what else they can do to improve.

Jose David Rivera 
Évaluation :
4

Representative took so long getting to me so it cut my 24 hours to use the vehicle by an extra 30-45 min. This made it difficult to get the Uhaul back on time with the more limited time frame.

Raymundo Gonzalez 
Évaluation :
5

Very friendly and helpful staff. Got me on the road quickly. Much appreciated.

A;;EN BROCK 
Évaluation :
5

Great service and friendly staff!!

Starvonah Lambert 
Évaluation :
5

The staff is extremely helpful and very friendly

Rachel Ovalle 
Évaluation :
5

Service was professional and quick

ROBERT ARAGON 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SIRENA THOMPSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACLYNN BYRD 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cynthia Gray 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana Lee 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIRK LUNDSTROM 
Évaluation :
5

Shawn in the Farmington office is so wonderful to work with. She was so kind and friendly and went out of her way to help us! 10/10

Christopher Cornell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL SCHULTZ 
Évaluation :
5

I think her name was Shana and she was great. Appreciate the assistance and speedy service.

SHANE SPACEK 
Évaluation :
1

This location closed at NOON on Saturday, August 14, 2021 and these are regular hours for this location on Saturdays. Saturdays are prime times for people to use rental equipment for all types of needs, including return of rental equipment. Even though there is a web based check in, the security box, did NOT look secure and as there was an issue with the truck wiper blades, this needed to be addressed in person. Very disappointed in this locations customer service hours which is located on main location on Main Street in Farmington, NM. Therefore, had to return the equipment to another local dealer that was open until 5 PM and who addressed the wiper blade issue and truck return with great customer service. I do think there should be some type of credit to my account due to this equipment not being in proper working order and was not easily be noticed on initial inspection at time of rental pick-up.

EDDY RAWLINSON 
Évaluation :
5

Very helpful, allowed me to leave my car with them until truck was unloaded.

PATTI MALONE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darryl Davis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jiorel Buendia 
Évaluation :
5

Excellent experience. Theresa was prompt, efficient, and a true pleasure to work with. I will gladly recommend Farmington RV Sales to my friends.

JOHN HOWARD 
Évaluation :
3

The locations were great the Uhaul experience sucked.

FELECIA PHILLIPS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HARRY HENDERSON 
Évaluation :
5

Probably have a jack of some sort jack to lift the trailer onto the my ball hitch, I'm 50 years old and that trailer was very heavy to lift, which was very inconvenient and unsafe. The dogs in the facility were a huge distraction. Overall it is a great place to rent a u haul and the lady working there was generous an nice.

MORVYN CLARK 
Évaluation :
3

I picked up my U-boxes on 28 April and returned them the same day and I was still charged in the month of June. Why? Would appreciate it if someone would call me and give me a credit for the month of June. Thank you

Wynn J Brandon 
Évaluation :
3

I did not go in there. The door was locked.

FELECIA PHILLIPS 
Évaluation :
5

They went above and beyond in helping us. We had a change in plans and they helped us resolve it quickly.

SHANNON WATSON 
Évaluation :
1

I pick up my Uhaul at 9am on Wednesday. Finish loading and heading off to Florida from NM when we get the call that they gave us the wrong Uhaul truck. We had to unload to take it to uhaul to take it back. We didn't finish until 8pm. Lossing a day of trip and hotel reservation. And when we get to Florida the storage unit that we payed for was unavailable for ur. Making us pay for another day of the Uhaul. Problem after problem with Uhaul

Mark Varrieur 
Évaluation :
5

The staff were very friendly and helpful with coordinating my UBox move.

Robert Walker  |  Expérience générale 
Évaluation :
5

The service was excellent. They were incredibly responsive and professional. I highly recommend!

JOE DEETER  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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