Customer Reviews for RB Installs
(U-Haul Neighborhood Dealer)

241 évaluations

1404 W Bayaud Ave   Denver, CO 80223
(3840 Navajo St)

(303) 291-8490

Heures

  • Mon–Sat
    De 9 h am à 5 h pm
  • Dimanche
    De 12 h pm à 5 h pm

Services dans cet établissement :

Pour nous contacter

(303) 291-8490

1404 W Bayaud Ave
Denver, CO 80223
(3840 Navajo St)

Services dans cet établissement :

Heures

  • Mon–Sat
    De 9 h am à 5 h pm
  • Dimanche
    De 12 h pm à 5 h pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Outside the van was somewhat dirty. Agent there tells me there is no water at that location to wash. I did take thru car wash on return so was returned cleaner that when I left with it. Agent there, Patti was very good and friendly.

Benjamin B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leslie J. 
Évaluation :
5

Excellent place, very very good customer service

Jose E. 
Évaluation :
5

Great experience, would rent here again. I chose this location based on the reviews.

Lori J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick M. 
Évaluation :
1

Stay open when you ha e posted hours, OR I'd you're going to allow the 24/7 safe drop off, have a box ready for customers.

Colby R. 
Évaluation :
5

Patty, the "customer service rep" was OUTSTANDING. Knowledgeable, helpful, friendly, responsive. Fantastic experience thanks to her.

Gregor G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donovan J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MaraGuadalupe T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mahlon H. 
Évaluation :
3

The trailer I rented from this place had a bearing go bad, which made the tire pop and start on fire. I had to pull over on the side of the interstate, attempt to extinguish the fire, fail to do so, and subsequently unload some of my belongings in an attempt to save them. Luckily, the fire dept showed up.

Jason A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chau L. 
Évaluation :
2

Charged me for the car insurance but I did not opt in for it

Madelynn M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Scott A. 
Évaluation :
5

Digital rear view mirrors

Brent H. 
Évaluation :
5

Patti was very helpful and competent.

janet R. 
Évaluation :
5

Exselent

STEPHEN N. 
Évaluation :
5

The woman who checked us in and out (I didn't get her name) was so so nice and made everything easy!! Really appreciate her kindness and won't go to any other location now!

natalie C. 
Évaluation :
5

Very helpful!

Leigh B. 
Évaluation :
5

The driver seat would not recline for comfortability.

Justin G. 
Évaluation :
5

This is possibly the best experience I have ever had with Uhaul. The proprietor was very helpful. This location might be hard to find, but worth the effort! Much better service than the bigger outfits.

Herman L. 
Évaluation :
5

The sales clerk was so nice. I will recommend her to anyone I know that is moving

Keith B. 
Évaluation :
5

Best place I've ever rented from!

William B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosa S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole S. 
Évaluation :
5

The lady who helped us return our trailer was so friendly and easy-going!

Greg M. 
Évaluation :
4

The radio didn't work - but the uhaul employee was great!

Lisa D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Scott R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Praveen M. 
Évaluation :
5

Excellent service

Rick F. 
Évaluation :
3

Easy to turn in online

Lucas M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Murphy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher B. 
Évaluation :
3

Site was clean and the manager was professional, helpful and great to deal with. Manager answered all questions and was very nice. thank you UHAUL for helping me move my daughter to her new home 1 200 miles away.

Roger T. 
Évaluation :
5

Service was excellent

Victor R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrea O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ameera O. 
Évaluation :
3

I loved the woman who ran this location! She was really kind and helpful. The blind spot mirror was broken on my van though which made it very difficult and dangerous to switch lanes.

Celia G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher B. 
Évaluation :
5

Patty was very helpful! I had to change date, time and truck size more than once and she never lost patience with me. Instead, she made recommendations until we found the right size! She was awesome to work with!!!

KAROLYN B. 
Évaluation :
5

Patty is above and beyond anything I experienced with U Haul. The Lady is fantastic. None of the U haul places I ever dealt with can get even close>

Wolfgang M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig L. 
Évaluation :
5

Excellent customer service

Michael G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John G. 
Évaluation :
5

There were people there to help us return the trailer on a Sunday afternoon. Nice!

JOHN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILLIP A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin B. 
Évaluation :
5

Excellent Service!!! Will go back!!

Richard G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jordan H. 
Évaluation :
5

Excellent customer service, wonderful experience. Will definitely use again!

NICOLE S. 
Évaluation :
5

Things went very smoothly both during pick up and drop off.

DOUG S. 
Évaluation :
5

They were helpful but the location was a little tough to find.

Joseph W. 
Évaluation :
3

I would like the number to corporate please.

Sheria K. 
Évaluation :
2

Ok. Patty at pickup location on Pecos in Denver was great!! She communicated well even though truck was late to be ready. She is top notch!

Stephen S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darren P. 
Évaluation :
5

We had a great experience at U Haul the people at the Colorado drop off we're very accommodating

Michael H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mohammad S. 
Évaluation :
2

Located in a dirt lot next to a junkyard. Office is a large tool storage shed. Staff was really nice but facility was a joke.

Jeff S. 
Évaluation :
5

They were friendly, had everything ready and made the whole experience painless.

Michael M. 
Évaluation :
4

The person who checked me was excellent

Greg F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randall S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Darren P. 
Évaluation :
5

Very flexible and accommodating with our schedule.

Rebecca P. 
Évaluation :
5

It was a little weird to get to, and the check in spot was a bit hidden, but the service was excellent and the process was so easy and efficient. I would definitely use again!

Catherine S. 
Évaluation :
5

Patty was just wonderful. When I arrived, she made me feel like I was a top priority, and I felt like I was in good hands with her. Very friendly, and professional. After I returned my vehicle, I got a missed call (no ring) from someone claiming that I had never returned my vehicle, which was false. I called the number provided, and it was actually a random woman's number who had nothing to do with uhaul. She said she had gotten other calls from people who were told the same thing. This part was very strange.

jonathan S. 
Évaluation :
1

Had to go to four different locations to receive a trailer that I requested on March 22 of 2022 and did not pick up till May 6, 2022 poor help from U-Haul people on the phone gave me five different numbers to get help and everybody said you're in the wrong area but I received the numbers from the U-Haul people. It was a horrible experience trying to get a location where I could pick it up, when I finally got the location the women were great.

Fred R. 
Évaluation :
5

Très sympathiques et professionnels.

Todd S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rob S. 
Évaluation :
5

The van was practically brand new. Less than 1000 miles. Patty was extremely friendly and took care of everything. Customer service is amazing and the vehicles were immaculate. This is definitely the place to go.

Cynthia M. 
Évaluation :
5

They were so helpful and kind. I would highly recommend this place to anyone!

Nathaniel R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shay P. 
Évaluation :
5

It was great thank you so much

Melvin S. 
Évaluation :
5

excellent customer service 100 % recommended a good experience thanks for helping me with my move

Daniel R. 
Évaluation :
5

Patty was great

JODY A. 
Évaluation :
5

Pattie was awesome!!! She practically bent over backwards to help meet my needs. Thank you sooooo much, Pattie!!!

Joseph G. 
Évaluation :
5

The owners were extremely kind, helpful and next time I need to rent a uhaul I will 100 % go back!

Caroline L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dustin F. 
Évaluation :
5

The lady at this pickup location was very pleasant, accommodating, courteous and efficient. The trailer was ready for us and we were in and out in a very short time. She was knowledgeable about the trailer and helped us hook it up and checked everything thoroughly.

Alan P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert G. 
Évaluation :
5

Put more anchors in the uhual trailer. In all the corners would be more convenient for tying down furniture

Hugo F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian F. 
Évaluation :
5

love the small, dedicated uhaul location. makes it so much faster to get in and out. Patti made it quick and easy which is 100 % the opposite of my last experience at a larger busy location.

anthony S. 
Évaluation :
1

Hands down the most uncomfortable and scared I have ever been dropping off a U-Haul. There is no office, it's just a back alley lot with a key drop box nailed to a fence. It was so dark and the entire area was surrounded by a homeless encampment. It was unclear as to where to park the truck so we basically guessed. I would take this location off of the list to deliver to. We passed like 15 different locations to get here so it was super frustrating when we got there and it was so dangerous.

Sarah S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph C. 
Évaluation :
5

Great communication and very helpful in getting the days & mileage I needed.

Matthew K. 
Évaluation :
5

Outstanding service and great individuals running this location!

EDGAR C. 
Évaluation :
5

These guys are fantastic and very helpful! I would totally use them again.

Jennifer H. 
Évaluation :
4

Uhaul relocated me from the Havana location without notifying me and cost me an hour of time having to drive to other location. They had the truck I needed at original place and I feel like it was horrible customer service of uhaul to relocate me across town in the opposite direction from where I had selected. Unacceptable and d has happened twice. The Bayaud location was fine. The service at Havana was horrible and they didn't give a shit about telling me that I had to drive 30 minutes acrsso twin to the redesiignated location.

Fred G. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Ed D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynda F. 
Évaluation :
5

Patti was awesome!! Excellent customer service. Clean and available equipment. Just a great experience!!

Sharlette S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin S. 
Évaluation :
5

Great people. Managed by couples who incredibly professional, informative and very respectful! +rep Thank you for the service! U-Haul is the best!

Dilyor M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristina W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aubrey L. 
Évaluation :
1

It was after hours and poorly light and very little space to park the truck. It did not feel safe.

Lee B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B. 
Non les évaluations ont été soumises pour cet établissement.

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