Évaluations des clients RB's Super Lube

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de RB's Super Lube

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kelli M. le

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Le client n'a pas laissé de commentaire.

casey L. le

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Very rude representative when I called to make reservation. When I arrived at location , had to wait 30 minutes to get the rental. The guy was very disgruntled and rude. Horrible experience with U-Haul. I hope I never have to use another one!

Cathy P. le

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They were closed checked in by phone

Michael F. le

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Pleased with service at Timpson location.

melanie B. le

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My receipt said one price but my account was charged a slightly higher price. The receipt and the charges should not differ from one another.

Margaret H. le

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Le client n'a pas laissé de commentaire.

Cathy P. le

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Good place for drop off

Sharon H. le

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Le client n'a pas laissé de commentaire.

Richard L. le

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great service

RICKY B. le

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Put people in a position to make customer service decisions. Of all the uhaul people I had to talk to this past three weeks, no one person could make a decision that would or could help me, the customer. I am retired Navy and have used your company many time, but this was the worst experience I have ever had. Highly disappointed in uhaul as a company.

stephen M. le

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Have the equipment ready for me at the location (Shreveport) i requested a week prior. And don’t send me to Carthage saying it’s there and once I get there it’s not. Then don’t charge me to fill up the tank when I didn’t receive it full ( I left it with the same gas I got it with). And sent me off with a bad tire on the trailer

janecia J. le

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I did not have a good experience at location in Timpson Tx UHAUL 53273. First off the worker Jerry was very rude. My dad and I waited 30 minutes while he performed an oil change before being serviced. Then he proceeded to tell us he didn’t have any trucks available- he didn’t bother asking if we had a reservation, which we did. Then he argues with me about adding safe move, which was already on reservation, he added the safe move plus which ended up overcharging my card. When asked about it he was angered that he had to call Uhaul and fix his error. He didn’t go over contract with us, nor was he knowledgeable about what contract included. I wanted to clarify mileage and he didn’t know where to find it & was annoyed that I asked. I would rather carry every piece of furniture I own on my back before going back to this rental location.

Duane T. le

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Le client n'a pas laissé de commentaire.

Dornisha S. le

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Le client n'a pas laissé de commentaire.

alberto C. le

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This by far the worst place, the older gentleman that was helping me was extremely rude and in fact he cursed at me for asking a simple question and his response was “ you to God damn complicated” and a few more words.. I was charge for an extra two days which I was told it was supposed to be only 1 extra day as my return date was supposed to be anytime on the 25th I had called on the 25 th to make sure and that is what I was told. Will make sure I let everyone I know not to step a foot on my drop off location extremely unprofessional

Tiffany A. le

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Customer service was exceptional. The rep went above and beyond to assist me. This location is awesome. I will definitely use this location again and recommend this location.

conny S. le

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Train office staff. Not knowledgeable on the program.

Billy T. le

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Le client n'a pas laissé de commentaire.

robert C. le

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The attendant was very rude. He was snappy with an aggressive voice. He threw my credit card on the table towards me. I had to drive behind the office to get the tow dolly. I had to drive back to the office because a trailer was in front of it. He called somebody to come move it. He never came out or helped. I had to buy an adapter before the lights would work and the break light on the driver side still didn't work. It had a hole in the cover over the wheel also. I will never go back there and I wouldn't recommend this place to anyone. Terrible Service and Treatment!!!!

Jeremiah B. le

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Le client n'a pas laissé de commentaire.

David D. le

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Le client n'a pas laissé de commentaire.

Jeffrey W. le

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Thanks for a easy and convenient experience

Gary G. le

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Le client n'a pas laissé de commentaire.

Mary B. le

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Le client n'a pas laissé de commentaire.

mary H. le

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Le client n'a pas laissé de commentaire.

cassie P. le

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Le client n'a pas laissé de commentaire.

Kristie B. le

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Customer service representative was great!

Bobby S. le

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Make sure the next customer needs to be prepared to wait and hour to be acknowledged he is there, and also let him know he will need a 4x4 truck to get through the mudd where they park the trailers!! If I ever need a U-Haul again I’ll drive past this one to the next town and hope for better customer service.

Glenn E. le

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Check for leaks in the compartment over cab for leaks. The truck I had leaked from the top and soaked some box’s and some of my stuff. But the truck and u-haul business was great

Jonathan E. le

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Le client n'a pas laissé de commentaire.

cynthia M. le

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Le client n'a pas laissé de commentaire.