Make sure the system works. Even if we could get the car at 7:30 am it was blocked by another van.James W.
Customer Reviews for Re Tire Sales and Service
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Elm Mott, TX 76640
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 4h pm
- Sam : 8h30 am à 12h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
A central location that worked great for us.Ranndall C.
Le client n'a pas laissé de commentaire.Alexas B.
Le client n'a pas laissé de commentaire.James H.
Le client n'a pas laissé de commentaire.LAWRENCE V.
Le client n'a pas laissé de commentaire.JONATHAN K.
Drop off was easySteven C.
Le client n'a pas laissé de commentaire.Justin B.
Truck was dirty inside and outside. However, truck was ready for pickup, no issues with the truck from pick up to drop off location, and their customer service rep was knowledgeable and courteous.Francisco A.
Le client n'a pas laissé de commentaire.STEVEN S.
It was hard to find, big rigs parking in the entrance gate. Service was EXCELLENT. doors didn't have handles.CHERIE S.
Le client n'a pas laissé de commentaire.SANDRA A.
This is probably the worst Uhaul experience that I have had. First off, your scheduling got the reservation wrong. I was already traveling an extra 40 miles to pick up this Uhaul, but after the mistake it cost me another 20 miles. Uhaul basically said, "Too Bad". Plus Uhaul cost me $100 minimum in man hours, again "Too Bad". I'm sure no one will read this, but thought maybe by chance, someone should know.MARK S.
Le client n'a pas laissé de commentaire.BRANDON F.
Le client n'a pas laissé de commentaire.Kyle W.
The rental experience was quick and easy. This location provided excellent customer service. Will definitely use them again and refer them to friends.DEANA MARIE C.
Trash was in the trailer when I picked it upSTEPHEN K.
Le client n'a pas laissé de commentaire.ALVIN M.
Le client n'a pas laissé de commentaire.Eric H.
List all locations for the trucks to be dropped off.ROSS ANDREW M.
Le client n'a pas laissé de commentaire.CODY L.
Le client n'a pas laissé de commentaire.Robert H.
Le client n'a pas laissé de commentaire.James N.
Le client n'a pas laissé de commentaire.Kieran P.
When unloading my UBox at the final destination, I found that it had been impaled by something (probably a fork lift) and there were two holes in the back. One had gone through enough to impale one of my boxes. We had to store my things in a garage so I haven't had access to see if anything was damaged. I will do that today. Dec. 10, 2020 I was VERY pleased with the driver who delivered my UBOX and the two women who brought the UBOX and picked up the UBOX at the destination in Fairfield.George M.
Great people!John M.
Customer service, in person and on phone need to be more friendly and not act like we're bothering them. More people answering your 800# so the wait is not over 40 minutes. Then make sure your computer system is running correctly so your not overcharging people.Julia T.
This location was one of the best I have ever rented from would highly recommend this location.Janie W.
Well truthful rates. When I booked my total was around 605. When I paid it was 7$$ something. Not cool seeing I was on a extremely tight budget!Stormy O.
Very nice and friendly and helpful.Linda H.
Le client n'a pas laissé de commentaire.dennis W.
Ryan at Re-tire sales did an outstanding job. The entire process was extremely easy... we had to change our move date at short notice and Ryan took care of all the details and made sure we were coved. Excellent customer service.Christopher K.
Make sure when someone rents furniture blankets that they are in the truck!Denise F.
The lady at this location was friendly, the location was hard to find also the windshield was full of bug splatter. Finally I had trouble with the key unlocking The ignition so I couldn't stop to eat and I had to leave the truck running when I gassed up And to use the restroom because I was afraid the truck wouldn't start back up.Juan G.
The Elm Mott location was kinda sketchy to pull up to. Had to look for someone as there was no one to be found. The Uhaul guy didn't seem to know what he was doing. He knew we were only in Texas to pick up a motorcycle and drove back to MS and had put in for us to return the trailer in Elm Mott even after asking multiple times if it could be returned at our home location. Major headache. Kudos to John at our home store and Lauren at the Elm Mott store for getting it all worked out without charging us a considerable amount more for the error.Lierin D.
Le client n'a pas laissé de commentaire.Kristy K.
When a customer gets a truck.or trailer from you. You need to explain in great detail what is on the contract plus you need to give a copy of the contract to the customer right then so.they know all what it includes in the contract. Plus need a whole lot better customer service.Kari G.
Le client n'a pas laissé de commentaire.Kenneth H.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.Steve T.
Le client n'a pas laissé de commentaire.Norman S.
Le client n'a pas laissé de commentaire.Robert T.
Le client n'a pas laissé de commentaire.Daniel G.
Nice people running this location. They had me signed up and hooked up quick and easy. Double checked hook up.Tim M.
Le client n'a pas laissé de commentaire.Christy D.
Le client n'a pas laissé de commentaire.Gale C.
Originally called u haul, and was directed to another rental location. Reserved a 26' and gave credit card number. When we got there, nobody was there. Called and was told they NEVER had that size truck. She said u haul was supposed to contact us the night before and tell us. THAT didn't happen. She said this location that we rented from had a 26'. I called and they did NOT! We had to settle on a 20' and made an extra trip, which cost us more because of more mileage charge. NOT HAPPY!Shari P.
Le client n'a pas laissé de commentaire.Ryan K.
Le client n'a pas laissé de commentaire.Gwen W.
Le client n'a pas laissé de commentaire.Deborah D.
The service was suck assLEWIS C.
Le client n'a pas laissé de commentaire.
Le client n'a pas laissé de commentaire.pauline K.
Truck was pretty clean but basically on empty and the truck was just very old and worn. The lady there was very helpful and accommodating after the first confirmed location for my rental didn't have the truckBlaine C.
I was very pleased with the service that was provide at this location, I would recommend them to anyoneRobert H.
Le client n'a pas laissé de commentaire.Joe H.
Le client n'a pas laissé de commentaire.Dawn A.
Not a thing it was fantastic.roxanne G.
Le client n'a pas laissé de commentaire.mary S.
Service was excellent!!!!Israel O.
Le client n'a pas laissé de commentaire.Christopher M.
As military family we move a lot. This is the first time we have used Uhaul. I have to say, no one was really familiar with the needs of military moves (which would be a big niche for your market). We didn't get a final bill receipt for our move. The only thing on our online account was a reservation confirmation. Hopefully the military will accept that??? Getting our boxes weighed was asking them to go the extra mile... so we appreciated that. Without the scale tickets - our move is not reimbursable. The delivery truck seems to have a lot of break downs. But they were delivered on trailers and that worked out well even though it was 4 days after the original date. Which lead to $200 in temporary supplies. I was really thankful that nothing broke! Seemed like packaging and the stability of the boxes was great. We loved the convenience of the process. People were nice. Not sure if we would go this route again because the paperwork was really hard to get people to understand/non official looking. Which just makes us nervous about not getting reimbursed by the military.Dorshan and Jaso M.
Le client n'a pas laissé de commentaire.Joseph L.
Personnel amical.Neil M.
The over all experience was good.Darrell U.
Awesome to work with. Very friendly and went out of their way to help me. Special kudos to Lauren!!!Nathanael S.
Le client n'a pas laissé de commentaire.CHRISTOPHER M.
Reason for low rating was telephone contact. Called repeatedly on two separate days trying to talk to a person/agent. No one ever answered and voicemail has not been setup yet so it was non-existent. I was very uncomfortable leaving the vehicle on a dirt road, outside a locked gate, on someone else's property, with 36 pads and two dollies inside an unlocked cargo box. They did get in touch with me before they closed the next day to confirm they had the truck and contents. Physical location hard to find. Road signs misleading or buried so low that passing vehicles could not see nor read them.Joseph O.
Le client n'a pas laissé de commentaire.Raymond H.
Excellent serviceilene M.
Le client n'a pas laissé de commentaire.Linda P.
Le client n'a pas laissé de commentaire.Alex M.
Le client n'a pas laissé de commentaire.Quiana P.
Awesome customer service! Best rental place around!Sharon R.
There was a bit of confusion at times but every single time I called people were mire than happy to help. I felt like family. Thank you so much KarenKaren W.
Le client n'a pas laissé de commentaire.Lowell L.
Le client n'a pas laissé de commentaire.Kody G.
What was not communicated to me when I made the reservation was that the Elm Mott location was the only location that had U-boxes in the vicinity of Waco. Fortunately, the Elm Mott location was still a reasonable distance.mark V.