Customer Reviews for Realway Automotive Corporation
(Concessionnaire U-Haul dans le voisinage)

123 évaluations

5200 US Hwy 27 S   Sebring, FL 33870

(863) 385-0184

Heures d'ouverture de l'établissement

  • Lundi au vendredi :
    9h am à 12h pm / 1h pm à 6h pm
  • Samedi :
    9h am à 5h pm
  • Dimanche :
    Fermé
Heures d'ouverture spéciales
  • 10/21/2021 - 11/20/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(863) 385-0184

5200 US Hwy 27 S
Sebring, FL 33870

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lundi au vendredi :
    9h am à 12h pm / 1h pm à 6h pm
  • Samedi :
    9h am à 5h pm
  • Dimanche :
    Fermé
Heures d'ouverture spéciales
  • 10/21/2021 - 11/20/2021: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Super friendly gentleman that waited on us.

KIMBERLYANN J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Marcy S. 
Évaluation :
5

Carlos was a huge help and everything was ready on time.

JOSEPH B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel M. 
Évaluation :
5

the 6' x 12' non enclosed utility trailer with a ramp is the best designed trailer that i have ever seen. super strong, heavily galvanized steal construction, independent hydraulic brake system, tires looked brand new. i wish i could purchase one of these, they would easily last 30 to 50 years. the dealer was very helpful and friendly. the online ordering was very easy. the price was very fair. overall it was a perfect experience. thank you

JEFFREY K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALICIA D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GEORGE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEWIS W. 
Évaluation :
5

They were very understanding very good people I highly recommend them

Wayne L. 
Évaluation :
3

Good customer service, and they are actually located right behind my home, so was super convenient. Unfortunately, I had very little notice to secure a trailer. I needed a 8' utility trailer but they only the enclosed cargo style available in the size i wanted. I ended up with the 12 x 8 utility size which was a lot more trailer than required for my task. I only wish Uhaul rental places could be open earlier in the mornings for pick ups instead of having to get it the night before and try to fit it somewhere when you have limited driveway area.

DONNA W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HAROLD L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENDA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eduardo M. 
Évaluation :
5

Fast, friendly and very helpful experience. Will go to these people in the future for all my towing needs.

LLOYD D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arthur B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Hans V. 
Évaluation :
5

Dropped off after hours.

Robert M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARK J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dave L. 
Évaluation :
3

Prepaid cards aren't expected with doing Uhual. Took me two hours to get my truck. The guy in the office was doing his best to help and eventually got my truck but customer service and stores need more communication so that customers don't get different answers all the time. But overall was great

Diana R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANE-ANNE S. 
Évaluation :
5

My experiences dealing with several people at the 800 number was unfortunately, frustrating and not helpful. I had booked my reservation on November 3rd for the 29th, weeks before the date needed. I received a message on my phone on the 28th, saying my reservation had been moved to another location. I then found out they did not have the equipment I reserved, nor were they scheduled to be open on the Sunday I was to pick up my rental. Fortunately for me and for UHaul, Alexander at the pick-up location went above and beyond after the 800 folks had dropped the ball, and was able to provide a substitute truck & transport. He not only got me taken care of, he came in personally on his day off, and went over everything about the truck and transport to make me feel positive and comfortable about the rental. UHaul is very fortunate to have people like him in the field, to take care of customers when their reservations have been mishandled.

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dewey H. 
Évaluation :
5

Alex was very professional and helpful. I wouldn't go anywhere else!

Linda B. 
Évaluation :
1

I don't understand why my card was charged twice for the truck.

Toni G. 
Évaluation :
5

Alex was completely knowledgeable of the whole process he was very helpful in helping me select my trailer.

Cynthia H. 
Évaluation :
5

I was completely satisfied with this dealership and the agent that served me.

john E. 
Évaluation :
5

Good staff

SANDALIO M. 
Évaluation :
5

Keep doing what you are doing !!!

Gary G. 
Évaluation :
5

They were very accommodating and make this an easy experience.

JUDY L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

michael H. 
Évaluation :
5

Everything was great and professional and very easy to carry out thank you thank you so much to Alexander for his professionalism in customer service and his kindness

CAROL O. 
Évaluation :
5

Everything was perfect and Alexander was very professional and courteous and informative. Moving can be very stressful but this was a very good experience and I would definitely recommend this location to my friends thank you so much for the amazing customer service and going above and beyond For my peace of mind!!!!

CAROL O. 
Évaluation :
3

I would recommend this location only with the caveat to make sure the vendor itemizes the bill to show all of the hidden costs. For example, insurance was added to the bill without my knowledge. I didn't know that I was paying for added insurance, until I saw the itemized bill later. The next day, after I picked up the truck, I called the vendor to ask for an extra day's rental. He said no problem. However, he failed to notify the corporate office about that. So, I got a phone call from that office asking why I hadn't returned the truck. The vendor forgot to load a hand truck I rented. So I had to return to the store to pick it up, when I found it missing inside the truck. Other than that, the vendor was pleasant and seemed helpful.

LEON P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Orren T. 
Évaluation :
5

Great location to rent a UHAUL. Nice guys.

Tanya W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jim L. 
Évaluation :
1

Expensive to not go anywhere

SHAHEIMDAQUAN T. 
Évaluation :
5

Alex and staff were excellent. To improve service send ALL of your clients to this location. Uhaul at REALWAY was one of the best experience I ever had with Uhaul, ever. Thank you for all

Howard O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edith K. 
Évaluation :
4

Could have checked hitch height more closely. I had to raise the height 4” to get a level loaded trailer.

george G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LATOYA H. 
Évaluation :
5

Great service, very fast and easy to do business with. I will come back or recommend this location

Victor T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter B. 
Évaluation :
3

equipment not ready,checked in on line and still took 45 minutes

Eric C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

terry H. 
Évaluation :
2

there was a lot of miscommunication between people

Gage G. 
Évaluation :
5

Alexander was was awesome Very kind and helpful! Will definitely go there when we need any UHaul equipment ??

mark B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jenny J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jane S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerald R. 
Évaluation :
4

The storage yard needs to be bigger. There wasn't any one there when I dropped off the trailer. I called them on there cell phone that I was dropping off the trailer and every thing was ok. I left a note with my address and phone number on the trailer.

Harvey D. 
Évaluation :
5

Friendly staff. Clean, new truck.

Deborah C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael Y. 
Évaluation :
5

Very fast service and helpful

John V. 
Évaluation :
5

I would say everything was good except for being charged for equipment for 3 days after only using the equipment for 24hrs. Then uhaul customer service cant help because they dont really care about the customer. Then having to dispute the charge with them and the bank to release the money because they made the error . I just feel that they really need to improve on there customer service.

Esteban B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ivan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT J. 
Évaluation :
5

Alex was exceptional as a representative for Uhaul. He made our rental experience as good as I ever could have imagined. Merci

Dale M. 
Évaluation :
4

we had some mechanical problems with the truck during the trip. called for assistance and that department was very helpful. a technician was sent out at 8PM. The company called as a follow up the following day. The problem was not resolved but we were assured that if it worsened a new truck with a team would come to us and replace the truck, unload and reload the load

Joanne R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
5

Great people, friendly, knowledgeable. We highly recommend them.

diane lynn H. 
Évaluation :
4

All near my home drop offs were full of car haulers.....Snow birds are showing up and dropping haulers off everyday. Clearing the inventory with more room or incentives to get haulers back up north might help?

GERALD G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERT N. 
Évaluation :
5

From the first time I met Alex Cervera and when I returned the trailer, he was so helpful, pleasant, and professional. With the stress of the move he definitely made this part of it stress free. I will absolutely recommend anyone to see him on any moves they may need. I will definitely be a return customer. Can't express how much I appreciate his help and kindness.

Sherry L. 
Évaluation :
3

the time to process my order while I waited was very long, both times. Maybe the fault of the system, not the agent.

Mitchell R. 
Évaluation :
5

Not a thing they were great people to deal with

June R. 
Évaluation :
5

Drop off location was ok but didn't have money for my deposit so I have to return another day and that's poor business on uhaul part knowing I was returning to this location and they have no money, but uhaul took my money in full at time of pick up.

Sean G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bonny L. 
Évaluation :
5

The staff were helpful and answered all of our questions.

Diane L. 
Évaluation :
5

Alex went above and beyond to help and make sure I was taken care of before and after the rental.

DANA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa D. 
Évaluation :
5

We were asked if we would be willing to change our drop off location when we picked up the truck. I was told I would be notified of the location and address via text. I never received the text so I called the pick up location and they said to drop it off at the original location. When we arrived they had no clue we were coming. But the owner was fantastic about finding a place to park the truck and verifying the truck had no damage and the gas tank was at the original level.

Gale S. 
Évaluation :
5

Easy drop off process and also great customer service!

Olga T. 
Évaluation :
5

Really nice person took the trailer off my car. Great experience.

Sharon J. 
Évaluation :
5

No improvement needed these guys where fantastic. Got tied up in traffic on I-4 ?? they stayed past normal closing to help get the car off the auto transporter. Wouldn't take anything for helping. Its people like this that gives your company its great reputation.

MAURICE T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dewey H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carlos G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NILSA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alicia C. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

KEITH W. 
Évaluation :
5

Sebring location was the best ever, Carlos and his family run a great business with the best customer service you could ask for, total pros

artie G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lee G. 
Évaluation :
5

Make sure there's no trash in the trailer! Pulled a whole garbage bag out.

joseph M. 
Évaluation :
5

Great service from rep.

joseph M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clark M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John H. 
Évaluation :
1

The air conditioner in the truck didn't work, truck had been smoked in, and it was dirty full of pet hair. I had to rent it for a second day Cause I couldn't stand being in it the first day any more. Waste of money. The staff at the rental location was a very nice guy!

William K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy J. 
Évaluation :
5

The people were knowledgeable here, but as usual, the equipment is never properly maintained. I rented a 6 x 12 open trailer. Going back for my 2md load, I hit a big bump in the road and the trailer brakes locked up giving me whip lash. To add insult to injury, when I called roadside assistance at 8:15pm, they said it would be 90 minutes for someone to come repair the trailer. The girl was very impolite and even though I told her I was exhausted, basically said I just had to deal with it!!! How hard could it be to maintain a trailer??? No more UHaul. This is the 2nd nightmare in less than a month.

John H. 
Non les évaluations ont été soumises pour cet établissement.

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