I had a good experienceKristie B.
Customer Reviews for Rebucks South Side Service
(U-Haul Neighborhood Dealer)
Pour nous contacter
Punxsutawney, PA 15767
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h30 pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 10/4/2022 - 10/10/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The truck's steering was extremely loose and I could hear the power steering pully whining every time I turned it left and right. The truck would shake heavily at any speed below 2000RPMs and it is lucky that nothing was damaged that I was moving because of this.Thomas H.
Le client n'a pas laissé de commentaire.Michael K.
Truck was gross. Melted chocolate (I hope) all over dash. Center console filled with crumbs and food debris. Windshield cracked (badly). Box dirty and needed swept outBRIAN F.
Le client n'a pas laissé de commentaire.DENIS N.
There was no way to adjust Return Location or upload photo of returned itemDON S.
I requested a vehicle about 5 miles from my home. U-Haul sent me 25miles to another location. The requested truck was available at the closer location , the vendor said he didn't want to rent it for one way rental. Doesn't make since to meSam C.
I always have an easy rent wit Rebuk's South side. They bend over backwards to helpSusan C.
Gal in Punxsutawney was fantastic.Donald S.
Owner was very nice and helpful.DANIEL B.
Units are pretty high priced, but they know you need it and dont mind bending you over to use there stuff.KEN D.
Le client n'a pas laissé de commentaire.Doug D.
I booked over a month in advance. My pick up location was changed even though my original pick up location in DuBois had the same truck and auto transport. The Punxsutawney place was closed. The vehicle was dirty and muddy inside. I will not use Uhaul in the future.Wendy L.
Le client n'a pas laissé de commentaire.DANIEL B.
I had ordered a 26-foot truck more than a month in advance of our anticipated out-of-state move. I was called the day before and was informed that someone had â€œscrewed upâ€ and the truck I reserved was on its way to Massachusetts. The closest truck that was then available was nearly 3 hours away from me. I had to wake up at 4:00am to drive nearly 6 hours round trip to pick up the truck, which had greatly set me back. Did not end up getting home until noon, four hours after I had wanted to start loading. Loaded until 10:00pm at which point we could not go any further. We were supposed to be out at 9:00 the next morning but didn't end up leaving until noon. I also had to drive another 30 minutes out of the way to pick up the auto trailer and was double charged for the accessories we had ordered (dollies/pads) because the attendant couldn't see them on our reservation. The only compensation that was offered to me was $50 discount and a wuarter tank of gas credit on the truck upon pickup, both of which essentially cover my personal cost of having to drive 3 hours on-way to pick up the truck. Nothing for my troubles. This entire experience with Uhaul is a nightmare. I would not use this company again at this point.Jonathan D.
Le client n'a pas laissé de commentaire.Christin B.
Le client n'a pas laissé de commentaire.keith M.
Le client n'a pas laissé de commentaire.Tiffany M.
Make sure dollys are in vehicle as it puts a lot of added stress onto movers if they aren't.Daniel M.
Le client n'a pas laissé de commentaire.SEAN S.
Le client n'a pas laissé de commentaire.Frank S.
Very nice people. Great experienceTrevor S.
It was just a place to drop off. But your call staff was terrible and 2 people couldn't help and put me on hold and dropped my call then the 3rd got one way out of our way. Terrible experience. I was told to drop off first at reynoldville then day of sent 20 miles out of my way to a location I did not know. I have my stuff at a uhaul storage but privately owned so your add of one month free is a jokeMELISSA F.
Le client n'a pas laissé de commentaire.Aaron B.
Le client n'a pas laissé de commentaire.Nickole V.
Nothing. It was great!Scott D.
Very helpful folks.arthor P.
So friendly, close to home, helped hitch the trailer to my truck!Martha Jo B.
inside did not appear to have been cleaned for quite a while (cab and cargo area). Other than that they were easy to do business with and price was very fair.keith M.
Le client n'a pas laissé de commentaire.james L.
Iam completely satisfied with the phone call to office check in an check out hook up was easy an the staff was very helpful an prompt I was on my way. And return was just as the same. I'm glad I choosed uhaul and the location.michael R.
Le client n'a pas laissé de commentaire.taylor P.
The team at Rebucks was super helpful and accommodating! The truck seemed brand new - it was so clean! Speedy check out and return! If we lived in state/nearby we would definitely come back to rent and check out the company's other services.John J.
Girl at Roebucks was great, had some issues with uhaul website she patiently worked through, was very cordial and professionalRandy F.
Le client n'a pas laissé de commentaire.jerry C.
When we showed up to get the truck 2 state troopers showed up and had some type of dealings with a mechanic. We waited about 30-40 minutes for somebody else to show up to take care of us. Inside of truck was dirty.William B.
The uhaul system was down but your agent took care of me with out a waitMichael B.
Le client n'a pas laissé de commentaire.DEWAYNE K.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Angela T.
Great service!!John T.
Southside service has been outstanding both times we rented it. As a matter of fact I am on here to rent u-haul from them again. thank you for your efficient service Southside.John T.
Le client n'a pas laissé de commentaire.richard T.
Le client n'a pas laissé de commentaire.Serv P.
Le client n'a pas laissé de commentaire.Frank S.
Le client n'a pas laissé de commentaire.randall K.
Excellent service à la clientèleWanda P.
Le client n'a pas laissé de commentaire.donna J.
First ,I had to drive 50 miles to pick up the truck, even though I had three dealer's within 10 miles and I reserved the truck a month in advance..Second,the windshield was filthy,I had to clean inside and out when I got it home.Third, traction control message ,that it needed serviced ,came on right away.Not very happy with this experienceDan S.
Instead of refunding my money into your own pocket make sure i acctually get it poor curb appeal an mr rebuck needs to follow uhaul guidelinesamanda H.
Le client n'a pas laissé de commentaire.Mike P.
On line drop offbob M.
Le client n'a pas laissé de commentaire.Damien S.
Le client n'a pas laissé de commentaire.paul K.
Good location to drop off but place needs cleaned up.Beth S.
Le client n'a pas laissé de commentaire.Adam H.
Le client n'a pas laissé de commentaire.Brian L.
The best location to get your uhaul is right here at southside service ! Always the best, thanks again !Frank W.
Le client n'a pas laissé de commentaire.Nichole L.
great peoplejohn Y.
Le client n'a pas laissé de commentaire.sandi H.
Great service! Cindy took excellent care of us making sure we had the proper rental on time.Michelle N.
Le client n'a pas laissé de commentaire.Kurt G.
I Was Conned!!!! The place I called was not the place I picked up. The location I had to go to was an hour out of my way!!!!!!!!!! I should have been told during set up (placing order) WHERE I was being pushed to, and not the location I selected and called!!!!!!!!!!!! Very bad business!!!!!!!!!!!!!!!!!!!!!!!!!!!!Charles F.
They took vehicle out of commission and was very nice and friendly and gave us helpful advise.Jane G.
Le client n'a pas laissé de commentaire.Tiffany W.
Cindy is very sweet and efficient.Adam M.
Le client n'a pas laissé de commentaire.kenneth B.
Actually provide equipment at ALL locations! We have a site less than 3 miles from us and yet we had to drive 24,3 miles ONE WAY to pick up a unit. Yes, you provided 50 miles for the inconvience but really, almost 2 hours of wasted time to go and pick up and return home not to mention the gas we had to replace for this extra inconvience you provided to me. the only good part, the business knew how you work and helped us far more than your website to get this unit returned with NO ADDITIONAL EXPENSES to us.Elizabeth B.
Le client n'a pas laissé de commentaire.mary F.
Le client n'a pas laissé de commentaire.MOLLIE Y.
The sales people at both the pick up location (Edgewater Park, NJ) and return location (Punxsutawney, PA) were both friendly and competent folksJANET H.
Le client n'a pas laissé de commentaire.Jeneen P.
Le client n'a pas laissé de commentaire.Christopher E.
Le client n'a pas laissé de commentaire.Nick M.
Le client n'a pas laissé de commentaire.Frank W.
Le client n'a pas laissé de commentaire.Russell N.
Truck was dirty and gas was not where contract statedJason P.
Le client n'a pas laissé de commentaire.Mike M.
Have windshield washed is all.Kathy S.
Le client n'a pas laissé de commentaire.lisa H.
Did not appreciate finding out the day before that I would have to drive 30 minutes out of my way to pick it up at a different location than my reservation.Steven A.
Not the cleanest but personnel were helpful and efficient, very nice, too.Beth A.
The office was dirty and filled with smoke, I couldn't breathe and was gagging the whole time. The guy jyst kept smoking while a lady helped me out nearby. Afterward, a man helped show me how to get it ready and helped guide me onto auto transport. The truck had some trash in it when I got in and the steering wheel was disintegrating under my fingers. Not a comfortable handle to hold for 6 hours. The top of the consol is loose and rattled until I put a book on top of it. The guy helping me is the only reason they get 2 stars instead of one.Anthony P.
Le client n'a pas laissé de commentaire.Jody S.
Le client n'a pas laissé de commentaire.lucy F.
Le client n'a pas laissé de commentaire.Gene J.
Le client n'a pas laissé de commentaire.john N.
Le client n'a pas laissé de commentaire.Julie D.
Le client n'a pas laissé de commentaire.DAVE B.
Easy drop offSteven E.
The place I picked it up at was disgusting and was not the original place I was supposed to pick up the truck. they did not provide me the right truck (not the store owners fault)Kendra S.
The people here are wonderful & could have not asked for a better experience from them. Would refer to anyone and everyone.Ryan R.
Le client n'a pas laissé de commentaire.DEVIN W.
Very fast and friendly service, was a pleasure doing business with them. Thank you very muchWilliam T.
Le client n'a pas laissé de commentaire.nicole B.
Le client n'a pas laissé de commentaire.Brian T.
Quick, efficient and a pleasant experience overall.Charles S.
Le client n'a pas laissé de commentaire.Denise B.