Évaluations des clients Red Carpet Inn

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Red Carpet Inn

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Heather R. le

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The lady behind the desk was super nice. It wasn’t her fault she didn’t have the equipment we asked for. She spent forever trying to get her manager on the phone. Once she did get him on the phone. He apologized, he left his phone in the truck. He did gift us a gift card for our next visit. That was nice but it was such a hassle. It took us an extra hour to get out of there which cost us time moving. We made sure to get there when they opened at 9am but we didn’t leave until 10am. I didn’t even get to check out the truck and verify what was wrong on the truck with the woman. She stated it had half a tank of gas. It did not. I took a picture of the dented fender before I left to date stamp it was there before I started out but I didn’t get to sign for it on the paperwork. I didn’t want to be held responsible. She noticed I was walking around the truck and came outside. I pointed out the dent and she said, it’s ok you bought the insurance you don’t have to worry about it. It was not my best experience with Uhaul.

Brooke M. le

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We were charged $153 and today we need to get another trailer and the uhaul place said trailers don't charge mileage just $30 per day so last time it should have been half what we pd can you explain that

Jerry H. le

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Le client n'a pas laissé de commentaire.

Roberta G. le

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Original drop off location in Fairfield IL DOESN'T EXIST! There are no drop offs in Fairfield. U Haul did not help AFTER a long wait on phone to speak with them. I had to get a local hardware store's help in finding place to drop trailer. In another town 25 miles away in Flora, IL at Red Carpet Inn.

Joseph M. le

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The low tire pressure light was on so we bought a pressure gauge and checked the air pressure before driving the truck back to the house and the pressure was fine so the gauge must not be working.

Thomas B. le

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Nothing. Great customer service. Very nice and will tell my friends and let them know about how good they are. Thanks Thomas Barentine

Karolee V. le

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These people were so nice over the phone and in the office when I got there to pick the truck up and bring it back! I would recommend this place wholeheartedly!

johnnie B. le

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great equipment,friendly and quick service

Carleigh Y. le

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Le client n'a pas laissé de commentaire.

kayla K. le

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Le client n'a pas laissé de commentaire.

Blake E. le

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Le client n'a pas laissé de commentaire.

LARRY S. le

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Le client n'a pas laissé de commentaire.

LARRY S. le

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Le client n'a pas laissé de commentaire.

Anthony W. le

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Le client n'a pas laissé de commentaire.

Ron W. le

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Very difficult transaction. Had a 26' truck reserved and a box dolly and appliance dolly. First uhaul changed the pickup location and time. No big deal as it was same town and they gave me an extra day free. Get there for pickup and language barrier was an issue and NO DOLLYS! Just sorry we dont jave them. Called uhaul and they also said we have some an hour drive from your location. I said no thats too far, so no dollys. Not a happy customer, hope to never use again.

leslie H. le

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Le client n'a pas laissé de commentaire.

Judy C. le

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Le client n'a pas laissé de commentaire.

John P. le

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Le client n'a pas laissé de commentaire.

Anthony W. le

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The property is not maintained.

rod C. le

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N/A

cindy G. le

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The pick up location was great. I would definitely recommend it to other people but the drop off location was a run down motel. The staff was ok, I wouldn't say the clerk at the desk was overly friendly. One thing I was not sure about was I had a two day rental on the truck but was called by the drop off location within 24 hours asking what time I would be dropping the truck off as they had other people needing to reserve the truck. I still had 24 hours left on the rental when they called and left me a voicemail. I actually returned the truck 32 hours from renting it. I don't think I will recommend the drop off location to anyone else.

Lionel G. le

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Le client n'a pas laissé de commentaire.

LARRY S. le

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Le client n'a pas laissé de commentaire.

jennifer B. le

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Le client n'a pas laissé de commentaire.

amy W. le

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Le client n'a pas laissé de commentaire.