Évaluations des clients Red Carpet RV Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Red Carpet RV Storage

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Mark S. le

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Thanks Tom Callahan and UHaul It was extremely pleasurable to come in and have Tom enter my phone number and have all of my information come up. Usually, he had to manually enter my information each time I came in (which was 6 times in one month) - Thank you for your patience and great service Tom... I;m happy that UHaul updated their software and database to make things less time consuming and more efficient. Best Regard, Mark Shelton

Jordan B. le

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i couldn't say, it was optimal

Douglas B. le

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The person never issued the my original mileage ticket and I was over billed at the end for the mileage is very unhappy with that service

Jim S. le

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The person that helped me had attitude and acted like he was exasperated with me when I had questions regarding the inspection of the vehicle. The truck smelled like a perfumed ashtray I will never use this location ever again

Shawn M. le

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Le client n'a pas laissé de commentaire.

MARK S. le

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Is there a rating better than Excellent? Like, CONSISTENT EXCELLENCE? That's the service I always get from Tom Callahan. Thanks Tom and UHaul! Mark Shelton Phoenix Agrotech

Jose M. le

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Excelente servicio y altamente recommendable. ??

Alan E. le

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Enjoyed the experience and the agent who assisted me! ??????????

victoria C. le

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I would work on the worker's customer service experience, patience, and attitude. Overall he was a very unpleasant man to deal with and a very bad experience in general. I would never come back and I would never refer anyone here.

nicholas G. le

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Easy night return.

DANIEL R. le

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Friendly and very informative. Everything was fine

Hector C. le

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Very good service

Mark S. le

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As always, Tom Callahan ROCKS!!! We rented a truck for a few days, but throughout the week, had to continuously use it. Busy week!!! I made sure to let Tom know each time we had to extend and he was always accommodating, as he is every time we cross paths. Sometimes, location convenience would make it better to get a truck somewhere else, but I always contact Tom, because in my book, Customer Service is #1. Thanks Tom and UHaul - Mark Shelton Phoenix Agrotech

Tri N. le

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Nothing

George S. le

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Le client n'a pas laissé de commentaire.

Ronald M. le

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STAY WITH WHAT YOUR DOING..GREAT JOB

Danny K. le

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Le client n'a pas laissé de commentaire.

Sean S. le

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Staff member seemed unhappy and snappy during our conversation. Had to gather all our moving supplies rather then having it loaded in the truck when we arrived.

Ethan H. le

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Le client n'a pas laissé de commentaire.

Juan C. le

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I used the app to save time and quickly get in and out. When I arrived my reserved van was no where in site. I also ask the worker and she gave me attitude and told me to wait. Well 20 mins later she help me out luckily I changed my my mind when reserving the van from 9am to 10am or else I would have had to wait.,(I was mindful there were customers before me). She didn’t say I am sorry or had any explanation, just said “ugh it’s in the far back, u need to wait outside while I get it” I have rented from this location numerous times but the new employee is not as friendly as the previous one.

Josoa A. le

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Le client n'a pas laissé de commentaire.

Yolanda M. le

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Le client n'a pas laissé de commentaire.

Scott P. le

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No room for improvement; service was excellent, employee was super-helpful and kind. A+++

Maria J. le

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The rental process was fast and easy.The lady who helped me was very curtious and friendly. I would use them again. I’d also recommend them to family and friends.

Nancy M. le

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Le client n'a pas laissé de commentaire.

Andrew T. le

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Le client n'a pas laissé de commentaire.

Yu-Wei L. le

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Would recommend this location, the service is fast and friendly

Kenneth C. le

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Le client n'a pas laissé de commentaire.

Azucena O. le

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Le client n'a pas laissé de commentaire.

Mark S. le

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Tom Callahan is a consummate professional - and always a joy to work with... Always provides me with excellent trucks and if I am in a jam need to make a quick reservation, I call him and he takes care of it for me. I rented 4 times from him in the last month and he always has the truck size I need. PLUS - He always shows up to work early. Who does that anymore? Thanks Tom!!! Brest Regards, Mark Shelton Phoenix Agrotech

Rosa O. le

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We had horrible service at every location. We went to assigned drop off locations all of which were full and we were rejected and sent to new locations. Costing us milage and gas. And uber fair. So unorganized and rude service. I only get help from "miguel "on panorama city

Nuon T. le

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The service was so friendly n help me with what I need to know thank guys keep it up.

Marco C. le

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The personnel might just have had a bad day; she was not friendly at at all and she seemed annoyed by the questions of the customers. Will try another location next time I need to rent in Santa Ana