Évaluations des clients Red Poppy Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Red Poppy Self Storage

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Abraham M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Thomas H. le

Évaluation :

I don't remember the woman's name but she was extremely helpful and professional. Would certainly recommend

Tim B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kelly W. le

Évaluation :

Originally the keys were not where they were meant to be which took time to try and look for them. Then, the odometer was incorrect as was the gas mileage. I reported it to uhaul and spoke to 2 customer service people to make sure that the correct mileage was recorded, but I couldn’t upload photos because they can’t chanhe the odometer reading on the phone. Sue to the odometer being off by 1700 miles, uhaul automatically tried to charge me over $1500. Of course, I spoke to the customer service people and it got resolved BUT it took 2 or 3 weeks to resolve which caused a lot of stress!

Jonathan D. le

Évaluation :

Trailer pickup was very smooth. Kitty was super nice and helpful. She offered to hook up my trailer for me or let me do it myself. She then performed the final check on the truck connection and lights, and I was well on my way. Entire process took about 10 min. Quick, easy, and great service! I’d definitely rent from them again if I needed too.

Ed S. le

Évaluation :

Very smooth and efficient pick up and drop. Very prepared. Great customer service and personality!!!

James M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kyle M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Stephanie P. le

Évaluation :

Ms. Kitty was very friendly and understanding with our situation. We strongly recommend going to her location!

Patricia W. le

Évaluation :

The return process was RIDICULOUS and DISRESPECTFUL! The female, "Kitty", was present in the office and could have helped me and. PREVENTED me from going through all that bullcrap in 105 degree heat. Instead she watched me until I was finished and 2 seconds before I was about to drop the key in the box, she stepped out and said I could just give her the key, so she could "turn the truck around to make the pick-up process easier for the next person", then she got in the truck. How RUDE & DISRESPECTFUL! I rented a 15' UHaul 2 weeks ago, and did not have to do all that crap. THAT rental was EASY and Kim was nothing but KIND & HELPFUL & RESPECTFUL.... Even when I had to extend the rental. I hope that Red Poppy loses their rental privileges! The other places NEED to have smaller truck available! I am so freakin angry!

Lawrence B. le

Évaluation :

Kitty, friendly, responsive, and very helpful.

Kimberly G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Brett L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Amanda N. le

Évaluation :

The lady working there was so sweet and helpful - absolutely will use this location again if I ever have the opportunity!

Kimberlie K. le

Évaluation :

Owner is awesome!!! What a great experience. Would highly recommend Red Poppy Storage!!!

Scott H. le

Évaluation :

Le client n'a pas laissé de commentaire.

DUANE M. le

Évaluation :

Again I had to drive 15 miles when another location was only 3 miles away. When I got there, I was told I was 2 gallons gas short and would be charger over $12, and that they had to charge me and it couldn't be waived due to the inconvenient location. I drove and put 2.5 gallons in truck. Ridiculous customer service.

Angel Z. le

Évaluation :

The owner was fantastic. She made the process easy even though they were busy. Thank you!

Tyler B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kellan B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lenard H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Breanne C. le

Évaluation :

Kitty was exceptionally friendly and made me feel right at home! I really enjoyed this experience.

Patricia B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Nicolaas V. le

Évaluation :

Service was fantastic! The lady helped ous out excellently

Valerie C. le

Évaluation :

Make this location more available on your website. It is the most convenient location in my area and it does not come up on the Uhaul website most of the time! If I did not know about it, it would cost quite some inconvenience all the way around to go to another place. Red Poppy needs to be higher on your list.

Karen K. le

Évaluation :

I was most disappointed when I received a call that I would not be able to pick up a truck about 5 miles from my home. Instead I had to drive 22 miles to a location. This location did accommodate me by adding some extra miles to offset the miles I would use getting back to my home. However, you could make it easier by letting someone pick up near their moving location

Courtney C. le

Évaluation :

Great service, very friendly. Will use again.

Olga H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kayla S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tori M. le

Évaluation :

Kitty was great. Super nice and easy transaction. Highly recommend her location!

Kareem H. le

Évaluation :

I had a great experience with Red Poppy Storage. They were very helpful and came to work after hours to help me get a Uhaul so I was not stranded in Georgetown.

Dennis S. le

Évaluation :

Le client n'a pas laissé de commentaire.