Le client n'a pas laissé de commentaire.
Desiree J
Customer Reviews for Redmans Trailer Sales Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Easy fast rental. Easy process. Trailer was in great shape and clean... much larger too. Thanks you
Airen MEasy access, friendly staff. Some locations are very tight, especially when it comes to returning the vehicle. Redmen's is not, turning, parking all very easy!
James HVery friendly staff. Fast easy and convenient service. Definitely recommend
mike mGiven the online reservation process, it would have been nice to receive a confirmation email the day before to confirm the truck would be available on the day and time I requested.
Thomas HI Rented a trailer…online - in and out in a few minutes. Everyone was very personable and knowledgeable. Will do business with them again!
Alfred HThey were 2 boxes in the back. I threw them away just to avoid the headache.
Marcos ORenting a truck should be straight forward. The person wasn't helpful at all. Didn't explain anything but 5 dollars a gallon for gas a where to drop off key. Did not explain how to drop off truck when dealer is closed. Was web site necessary? I was trying to drop off truck for 30 min.
Carmine FWe initially made our reservation to pick up a trailer at a location 40 miles away. We made the reservation several weeks in advance. We were called the day before our pick up day to inform us that the nearest location with a trailer was Redmans in Bristol. We made the drive out of necessity but the Redmans staff was friendly and efficient. They made sure the trailer was hooked up correctly and that the lights all worked. Bad start, good finish.
James TEric was outstanding in answering all the questions i had. His customer service went above and beyond my expectations. Merci
Richard MNothing. Everything was perfect. Steve was very helpful, informative and prompt making my experience a very pleasant experience
Shawn BI reserved a truck in Middletown only to be called the day before that they don't have one and I have to pick it up all the way in Bristol. Next I was told I had 51 miles which should be over what I would need however after returning the truck that same day I was called the next day saying I didn't return the truck. I confirmed with them that I did. I guess they found it bc they didn't call back however next day I noticed they were trying to take more money from my account after I had already paid. When I called they said I was over the 51 miles. This is very unprofessional and highly unfair and I am not happy about the service I received at all. Now I'm getting emails saying I have a balance when I open my account I don't see a balance.
Karon HI just have questions about my bill if someone can call me at 8604147466
Darlene LNatasha at uhaul.com was very helpful she stayed on the phone with my daughter and I and helped us through the pickup process. Her help was invaluable.
Barry SGreat experience - no improvement necessary.
Mary MNothing at this time
Tina NSuper straight forward
Daniel PNothing everything was great
Art CThis was a way better experience than in Poughkeepsie NY. The app this sucks and NEVER works well.
Chris PGood service
Rosa BGood job and service
Rosa DQuick process, excellent customer service.
Michelle BNo need for improvement- excellent experience
DawnMarie LVery positve experience
Edward PI’m very satisfied with the Uhaul guys.
Agustin GEasy to work with! Truck had an issue with an 'auto-tow' mode. Fortunately, there was a label on the dash that described how to turn it off. I would definitely rent the next U-haul from here again.
Keith PGive the customer extra time to travel to, and from the store.
Theeonion Csee my other comment. I'm not happy that I got the truck that I did.
JOHN MVery good service Gentleman there was very nice and friendly , Great experience Thank You
Robert LDidn’t give me the time of day when I told him of my experience - bad business
Stanley MNothing. Red man’s was awesome.
Susan MMore reliable app check in.
Jason SOnly thing wrong is nothing ALL was perfect
Brian LThere was a dead roach on the bed of the van! I don't come from roaches and that was disgusting and disturbing!
Ashley MPrompt,curtious,friendly.
Joseph MThe location and people there were great; really no complaints at all...
Eric PQuick convenient and easy in and out
Rachel HTruck was ready for pickup upon arrival Very quick and seem less from time of arrival to time of departure with truck rental
William LThe trailer was missing a license plate. I drove 14 hours in fear of being pulled over and ticketed for driving without a license plate. I was supposed to get emailed at least a picture of the plate which I was told but never received it. Other than that the trailer worked as it should.
frederick wI believe the level of gas was incorrectly estimated so I was overcharged.
Michael ANo complaints/ keep doing what you're doing. Merci
CARLOS CThe 19,95 24 hours rental should not be display on this vehicles, I was not expecting over the pass miles charge I end up paying 80$ excluding the gas I totally understand any way not happy how expensive, this is way to out of the budget the Truck was pick up at night and was park in my driveway for the next day moving boxes betweens thomaston ct and southbury ct which is not far at all and this price of 80 on my return come on !! Not happy never used this again
Guillermo HEverything was great. Folks at Redmans were friendly and courteous
STEVEN JThe windshield was not clean and the loading area had to be blown out with a leaf blower. Better cleaning would be nice
Raphael D