Le client n'a pas laissé de commentaire.TREVOR M.
Customer Reviews for Reds
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
League City, TX 77573
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 7h am à 8h pm
- Dim : 8h am à 6h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I reserved on-line 2 days prior a truck and furniture dolly and when I showed up there was nothing other than a truck to rent. I called 3 locations and they said there is NO equipment any where in the city other than trucks. I took the truck and met my movers and they did not move anything with out the reserved furniture dolly. So I took the truck back with out even opening it. What a waist of time and money! I will not rent from U-Haul again!!! If you don't have equipment then don't let people reserve it!!! I EXPECT A PHONE CALL TO DISCUSS THIS FROM U-HAUL.JAMES M.
friendly and professionalIAN M.
The confirmation email said I could pick up at 7am, but when I arrived at 7am the store was locked and I had to wait to get the key from the owner. There was NO dolly in the truck, although that's something I paid for.Morgan B.
The original location was on s egret bay however the facility failed to contact me about the change in pick-up location. Uhaul rep onsite at both locations were very helpful and accommodating, except Denise, I never got a phone call or a voicemail.ALYSA D.
The staff made return very easy.Vincent B.
Nice man tried to help me hook up trailer. But when attempting to roll the lawnmower on ramp, trailer came off hitch and jumped into the air. Scratched by truck slightly. Lucky it didn't come loose on way to my house!!CARL W.
I was charged double. First I was charged 66,00 $ when I got the truck than I was charged 78,00 $ when I dropped the truck offKandie C.
These were the nicest people! Very easy to pick up and drop off, no hassle, great communication, and just overall wonderful folks.Catherine J.
The online self-check-in is a pain. Not streamline at all. The app/website is always trying to upcharge you on some additional feature. In addition, the rental is listed at 19,95 $ yet we ended up paying 45 $for 4 hours! That's false advertising and shameful indeed.Charles H.
Le client n'a pas laissé de commentaire.Vincent R.
Le client n'a pas laissé de commentaire.Lois S.
Based on all the screw-ups (wrong milage out listed on contract and working hours /posted working hours of "when you want" - I cannot recommend anything about U-haul to anyone. In a town of 20K people do you really need 4 locations with no more than 2 miles between them. thin the herd of locations down to something you can control/make work.BARRY R.
Le client n'a pas laissé de commentaire.LISA W.
Can't think of anything now.JOHN D.
Le client n'a pas laissé de commentaire.John K.
Le client n'a pas laissé de commentaire.HELEN E.
Le client n'a pas laissé de commentaire.Christopher B.
Le client n'a pas laissé de commentaire.BRANDON COLE W.
Windshield had crack 3/4 the way across, inside had something spilled on passenger side, passenger door did not seal so you had whistling sound when you got up to speed going down the road.JEANIA MARIE E.
they neglected to check in my equipment and i was accused of keeping the trailer an extra day mistakenlySekou C.
Owner kept saying he couldn't give me the tow dolly till 8am when pick up was at 730AM. He argued with me for a few minutes over pick up time.Robert S.
Extremely out of my way since I have 2 other location with in a couple of miles of my home. I am not sure why the system said it was the closest.Mary S.
They didn't have the equipment I reserved. No furniture pads or furniture dollies.daniel E.
Le client n'a pas laissé de commentaire.Michael F.
Le client n'a pas laissé de commentaire.elmer F.
I went to two locations prior which had no trailers or broken trailers. Uhaul really should get more trailers.JEREME S.
to know what chargers were taken out from person renting uhaul, like it gives a certain charge next day shows another charge ?? so is it charging twice or just one after everything is said and done after return of u-haul????peggy L.
excellent établissementLUIS S.
I ordered a half dozen pads for my move. They were not in the truck when I arrived. When I asked the man at the desk, he said they did not have any and gave me no other options. I do not like paying for services I don't receive. He also took a rather extraordinary amount of time to give me the keys. I did not leave the lot until 40 minutes after my pickup time.lyndon W.
The rep told us to hook up the trailer a certain way, but my husband had to tell him that if he did it that way, it would cause severe damage to the chain and trailer. My husband has been pulling trailers since he was a teenager and he KNEW this was the wrong way to do it. I was glad to have my husband there, otherwise it would have been a wreck (pun intended).Carla H.
Le client n'a pas laissé de commentaire.Demostenes A.
Le client n'a pas laissé de commentaire.Maria F.
The young man at the drop-off location was very helpful and pleasant. He made things easy for a very tired retiree at the end of a long drive. Flawless drop-off.Maria F.
Le client n'a pas laissé de commentaire.CARL T.
Le client n'a pas laissé de commentaire.Charles N.
The gas station clerk was not familiar with the system. I rented the truck Sunday morning and returned Sunday afternoon. I was told on drop off that the system was down. The clerk would not provide me with a written receipt of drop off and assured me it would be fine. I received a call on Tuesday from uHaul asking me if I planned on returning the truck. It seems to be resolved now, however a lack of training lead to someone at uHaul not knowing where the truck was and the assumption that I did not return the truck.Clayton M.
Le client n'a pas laissé de commentaire.Ken C.
Le client n'a pas laissé de commentaire.Justin S.
Le client n'a pas laissé de commentaire.Jarrett H.
Le client n'a pas laissé de commentaire.Todd H.
Got my reservation info done online and the trailer was quickly providedThomas V.
It is a gas station. Poor signage. Difficult to find. The clerk behind the counter was largely unaware of how to receive a returned truck.Jeremy L.
Le client n'a pas laissé de commentaire.Kevin D.
Le client n'a pas laissé de commentaire.Taylor W.
Easy to find and get into location. Staff was helpful and friendly.Lora R.
Le client n'a pas laissé de commentaire.Charles G.