Nothing the gentleman did his job perfectlyWilbur J.
Customer Reviews for Rent A Truck LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Thonotosassa, FL 33592
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 5h pm
- Sam : 8h30 am à 1h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Everything went very smoothly. Truly enjoyed.MANJUR A.
I was falsely accused and left a demeaning voicemail from the Randal who works at this establishment regarding the gas level my uhaul was returned on. THANK GOD I completed the return on my mobile device snapping a picture of the gas level! The owner DEMANDED that I return immediately and put gas in the rental or he would charge me a huge fee stating that I was a wrong for indicating the gas level was on full when that was exactly what I returned it on and thankfully uploaded a picture on the uhaul website as proof! Randal proceeded to tell me that he was going to call his supervisor and report me if I didn't call him back IMMEDIATELY. All of this just occurred BEFORE he even spoke to me the actual customer!!! I called Randal back and explained that I had uploaded the pictures as a part of my return and that it would reflect my returning the rental on full. He proceeded to continue questioning me even after this explanation and I continued to tell him to actually LOOK at the pictures which he should have done PRIOR to even contacting me then we could have avoided the complete WASTE of my time and energy as well as the DEMEANING AND CHARACTER INSULTING voicemail I was left with! Randal made it a point to state that I broke the deal and that they trust their customers to do the right thing well we as the CUSTOMERS TRUST that you will actually KNOW WHAT YOU'RE TALKING ABOUT and DO YOUR RESEARCH BEFORE contacting us about any issues or concerns. Especially if you're going to be rude about it!!!!! After Randal realized he was wrong his response was a bs text message stating they appreciate my business, we first and the last time that I will EVER DO BUSINESS WITH THESE PEOPLE!REBEKAH D.
Le client n'a pas laissé de commentaire.Melinda C.
Great place to rent U-Haul equipment. Friendly, helpful staff. You can't do better than U-Haul !!William G.
Le client n'a pas laissé de commentaire.Katrina M.