Évaluations des clients Rental Center of Green Valley
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Témoignages des clients récents de Rental Center of Green Valley
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Dale C. le
Everything went well.
Korey L. le
U-Haul always delivers top notch quality customer service and equipment. Would never consider to go anywhere else. Cheers to Jason and his Green Valley, AZ Staff.
Charles G. le
Put 30 miles on the truck put 4gals of gas in the truck they charged me 14.85 for gas that means the truck got5 miles to the gal no way will not rent from this location any more than you
William F. le
It was all good...
John W. le
improve signage to the office door.
Angel G. le
was closed
ken Z. le
I had to reschedule a truck a few times because of our house closing ran late. Everybody was very accommodating.
Tami N. le
Everything was perfect. The customer service received was superior! Thank you for your kindness and for accommodating my move.
Lois M. le
Open longer hours would be better
Regis S. le
Excellent service center and staff. We were pushed because of weather and everything was done to help us out and accommodate our needs for the move. the equipment was great and well maintained and the entire experience was perfect. You guys were awesome...Thanks.
John E. le
Very helpful. My truck was not ready at another location and o was sent here instead.
Allen L. le
Turning in trailer was incredibly quick and efficiently handled.
DONALD K. le
You guys were great keep up the great work.
Frederick K. le
Nothing! Especially competent & helpful at the check-in desk was Piper Lillie! She really knew her stuff, was bright & cheerful, and I was out quickly! Kudos!
RANDY P. le
Always excellent service at the Green Valley location. Very friendly and professional.
LESLIE I. le
The employees were very helpful and pleasant. Fast and efficient.
Stephen M. le
Love Uhaul!
Randy H. le
They by fare are the best in greenvally the others I will never use again I rent a lot of. Uhauls if I can't get it there ill go to penski
linda P. le
The drop off is at an out of the way rural place. No one is there on weekends and identifying the drop off place is not obvious.. the uhaul web site you are to use when leaving the truck is rather bizarre —-with somehow wanting the customer to photograph mileage etc
Frederick K. le
Nothing; great service!
Chris G. le
Consider adding cruise control to your vehicles.
Dennis H. le
NO. I had paid for the trailer until 7:00AM on Friday 10/04/2019. I returned the trailer early on Thursday 10/03/2019 at 3;30. And for that they decided to charge me an extra 25.00. You already screwed me enough for returning to Green Valley. Never again.
ronald S. le
Customer service person was very professional and helpful.
Bette R R. le
Very helpful, quick, and efficient but the trailer had expired plates by more than a year. Check you equipment before renting.
Kenneth A. le
A desert drop-off point in Sahuarita AZ is not what I consider inviting. It appears to be clean I guess. The personnel working there are professional and proficient.
teddy E. le
The staff member provided very good customer service. The site did not have the blankets we had included in our reservation. The site was listed wrong in our confirmation as Rural Center of Green Valley instead of Rental Center.
Matt L. le
Very helpful and friendly staff. Highly recommend!
Cynthia K. le
Nothing, Jay was very helpful.
Paul F. le
The trailer I needed was available, clean and fully functional. Check out was easy and fast and after hours check in smooth.. Everything explained and my experience met expectations.
Bob S. le
2nd time I have used them and everything has always gone perfect. thank You U-haul Green Valley
Daniel B. le
The location itself was great but the experience before getting to that location was not. I did not get to the original location on time. I got an email asking me to call to let them know that I still wanted it. I called within minutes of getting the email and they already had rented out my vehicle.
Mark K. le
Great guy; great service
Johnlevi B. le
Jay was awesome.
Carol W. le
Very helpful. Only took a couple minutes to return our equipment.
Julie H. le
I don’t understand why I was charged more than the full amount when picking up the trailer, then charged another big fee when returning the trailer (upon agreement, well before it was due, and in exactly the same condition). Is this a new way UHaul makes money?
Mary M. le
See previoius comments. Will try someone else next time. The problem is not with your franchisers but with your business model.
Russell M. le
quick return
Russell M. le
quick, easy return. thank you
gregg S. le
I did not rent this trailer
John C. le
I returned the truck after hours. I had a very unsatisfactory experience returning the truck that had NOTHING to do with the location and everything to do with your corporate policy. I turned the truck in, put the keys in the box and noticed the little sign about your website and going on line to finish turning in the truck. I didn't have my cellphone with me so I drove home in 20 minutes and got on line and tried to finish turning in the truck. I could 't do it and called support. They said I had to do it at the location so I drove twenty minutes back and put in the gas, which I remembered. It wanted the mileage to the decimal point. I wrote that on the contract it said it wanted and turned in in with the keys an hour before. I called support and got the beginning mileage. I knew I had gone 165 miles so I did the math and got a number and submitted it. Then it said it needed a photograph of the mileage. The truck was locked, the keys were in the box, same as I have done over the years. I can take the photo but I have no idea how to take a photo with my telephone and upload it to your website in the hot sun in Arizona or any other time. Don't you children with your electronics have any adult supervision? I know you all live in a virtual world, but some of us still live in the real world and this was a really unsatisfactory experience.
David G. le
NA
Daniel M. le
Jay made the entire process seamless. Anyone in Sahuarita or further south should use this location!
PATRICK R. le
Nothing against this location, but my experience turned into a mess. The brand new 26' truck I was going to rent was sitting there, and the keys were lost by the individual at the location. They spent over an hour looking them and they were never found. As a result, I heard him say he would drive me to Tucson to get another truck if they could find one, that didn't happen either. I had to drive my self 30 miles south to pick up a much older truck, and the offer to be driven wasn't on the table anymore. Not happy. Even less happy when I realized the A/C didn't work the next day. Ever driven across Arizona in August with no A/C?? I will be expecting some kind of response from U haul regarding this. That was the most miserable drive of my life. Again, Not happy!!!
Randall P. le
Very friendly and helpful people. Great experience.
Laura G. le
Very low on gas. Just under 1/4 tank.
Eric F. le
A little out of the way- but you can find the location on google. Nice employees.