Can't think of anything that could have improved my experiance!Mark A.
Customer Reviews for Rentco Tool Shed
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Grande Prairie, AB T8V1P1
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h pm
- Sam : 9h am à 2h pm
- Dim : fermé
Heures d'ouverture spéciales
- 10/11/2021: Fermé
- 12/25/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Kyanna F.
Le client n'a pas laissé de commentaire.JAMES R.
Sell the proper trailer to tow an awd vehicle Was told to leave in neutral and be okay.Now personal vehicle has awd issues. Tried contacting uhaul but not getting much assistance.KEITH G.
Le client n'a pas laissé de commentaire.CHADWICK W.
Ian made the reservation for me very nice and pleasant to deal with but when I picked up the truck what a surprise that was. Brianne the young lady who did the contract was amazing friendly and very helpful explained everything. Rentcos uhaul is the bestALLEN M.
Le client n'a pas laissé de commentaire.Lorrie T.
This location made it VERY seamless to pick trailer up and explained all paperwork and left no questions unanswered she was a Fantastic literally & explained everything to the TMichael W.
Refer to how Warren's automotive in Fairview treats customers ...absolute fantastic service from Warren setting up the pickup of the rental in Grande PrairieLEE H.
Le client n'a pas laissé de commentaire.Susan S.
The instructions I received did not match the actual key retrieval. But the woman who helped us was amazing. Everything else was smooth and stress-free. And affordable!Valerie O.
one of the drivers seat arm rests was broken mad it hard to drive.Alan B.
Le client n'a pas laissé de commentaire.Darrell B.
The trailer was well maintained but it was dirty lots of rock inside of it, i had to wash it befor towing my bikeMike G.
The only thing i dislike is the new policy that you need a credit card to rent a moving truck, just last year you didnt need to have a credit card to rent the 10' moving truck, it is very inconvenient for lower class people such as myself, i cant get a credit card due to some mistakes i made in my 20's, but even a cash deposit and mandatory insurance for the rental would make life for the average person a little easier.DESIREE J.
Le client n'a pas laissé de commentaire.Alan S.
Le client n'a pas laissé de commentaire.Lora M.
The windshield was cracked. So a new one would have made the truck perfect.Joseph T.
Le client n'a pas laissé de commentaire.DOROTHY L.
Le client n'a pas laissé de commentaire.SCOTT G.
I rented the truck for six hours starting 9am to 3pm. Because of the extreme heat conditions my movers got sick and we had to cancel our move half way through and I ended up having the keep the truck for the rest of the day and over night before I could get new helpers for the next morning to finish unloading all of the furniture that was stacked inside. They didn't charge me anything extra for late fees and they were very understanding of the situation. 10/10 amazing experience. It simply doesn't get better than this for customer service. Will recommend this specific location Every time.qDavid M.
You guys are beautiful gems. Best customer service and the truck definitely made my move easier.Ashley B.
Le client n'a pas laissé de commentaire.Mark S.
Le client n'a pas laissé de commentaire.Ashwin D.
The ramp was too steep so couldn't use it, made it harder to load and unload. Did NOT like the fact we had to upload our identification even though a live person could look at it.Phillip L.
Tool shed gp good service understanding politeTYLER R.
Someone used my account with a fake addressPAUL H.
Truck cab was dirty, smelled and the outside of the truck was covered with dirt and bugs. The interior of the box was clean. Windows were filthy and no windshield washer in the reservoir. Cab was noisy and had styrofoam behind the seats that provided an anoying and irritating squeak when driving down the road. Gas was lower than indicated on the paperwork, but woho cares! The location had plenty of time to clean the vehicle inside and out before re leasing it!Russell B.
Le client n'a pas laissé de commentaire.Victoria J.
Le client n'a pas laissé de commentaire.Mitchell L.
Dont hide extra "checked off" moving items like boxes and other BS on your online booking site. Terrible site and dishonest way to upsell customers. The car transport was fine. Then i was shipped 42 other items including a tv box to my home address. I will not be renting through uhaul again for this reason. How does 42 suggested items shipped to my house AFTER i have brought back the auto transport help me with moving a car? Garbage move uhaulAaron W.
drop off was after hours. yard is well maintained and easy to access. parking lot is easy to get aroundZachary C.
Great experiences so far! Will definitely be back.Kerianne D.
Good jobLeslie S.
Le client n'a pas laissé de commentaire.Dana D.
All good.owen T.
Le client n'a pas laissé de commentaire.Charles O.
Le client n'a pas laissé de commentaire.Kimberly C.
Le client n'a pas laissé de commentaire.Charlene H.
Le client n'a pas laissé de commentaire.William M.
Le client n'a pas laissé de commentaire.Chantell T.
Everything was perfectdoug R.
Good fast service people where friendlyBerry V.
Le client n'a pas laissé de commentaire.Silvana R.
Le client n'a pas laissé de commentaire.William P.
Le client n'a pas laissé de commentaire.KORNYK W.
also friendly and helpful Thank youKerri J.
Le client n'a pas laissé de commentaire.Terry P.
I used the online express check-in feature provided in the app and upon arrival at the location was required to produce my ID and answer all the same questions again. If this is the case, what is the purpose of the online check-in? I will not be using it in the future, it is a waste of my time.Doug C.
Everything was great...not much to improve at all...Darren L.
Le client n'a pas laissé de commentaire.Teisha M.
Inside the cube part of the box was dirty with partner a box and some other debris inside. But the folks inside were super friendly and 100 % on top of customer service!Tiiu M.
dropped off after hours.was okLESLIE E.
Le client n'a pas laissé de commentaire.Duncan H.
Trailer was dirty but that's to be expected in the winter. Our issue was that the tail lights didn't work. We checked the turn signals and brake lights but since we were leaving in the day time didn't think to check the tail lights. For future make sure this is not an issue that clients run into.Mindy L.
Tell the customer that the location closes within 15 minutes of their pick up time so they know to come early and aren't waiting for 2 hours trying to get the U-Haul with an app that does not work!!! Also, put the equipment in the truck that was ordered with the rental.Brandon S.
I had the best customer service. Friendly and efficient people thank you for your service.Janice M.
Maybe have some kinky to-go toys in the truck. MerciChukwufulumn O.
Le client n'a pas laissé de commentaire.Josie B.
Having the trailers clean of snow would be appreciated. I cleaned it out myself before loading.Bryan P.
Le client n'a pas laissé de commentaire.Miles K.
Phoned and told me I can drop off after hours, Thanks.Lorna J.
Le client n'a pas laissé de commentaire.Roxanne J.
Le client n'a pas laissé de commentaire.NENIIBARINI G.
As I picked up the truck after hours I can't say much about the location other than the truck was where it was supposed to be when it was supposed to be.RUSSEL C.
Le client n'a pas laissé de commentaire.Emily T.
Staff was kind and went over and beyond. Much appreciated.Debra J.
Excellent as is. Thank youJeanne J.
Nothing to change or improve at this location. Overall the experience dropping off my 4 x 8 trailer was acceptable.Roseanne W.
Staff renting uhaul should be friendlierWAYNE T.
Le client n'a pas laissé de commentaire.roberte J.
Le client n'a pas laissé de commentaire.Stacey A.
Keep up the good service! Til our next rental ðŸ˜‰JOANNE O.
Le client n'a pas laissé de commentaire.Allison B.
Le client n'a pas laissé de commentaire.WANDA B.
The online booking process is deceiving. It allowed me to book a unit that wasn't actually available. I received a call from dispatch telling me the 26' truck wasn't available, but a 10' truck was. That's a big difference in size. Why have something showing available online if in fact it's not? This is not specific to this location, it is directed at UHaul itself.Andre B.
We dropped it off after hours. We didn't see any personnelRalph K.
All was great and the service was excellentCHARLES C.
Le client n'a pas laissé de commentaire.Rene P.
Le client n'a pas laissé de commentaire.Doug S.
Le client n'a pas laissé de commentaire.Catherine T.
We had a covered unit booked for 3 days. Got a call it was not available so had to get a smaller unit for one day. When went to pick up the unit on time it was dirty and full of dog hair so we had to go back an hour later to pick it up. Obviously with the coronavirus every units can should be sanitized before turned over to the next client,which this detachment isn't following if they were going to rent it to us like that. Had it not been for the dog hair noticed right away we would have jumped in it immediately.TODD H.
Le client n'a pas laissé de commentaire.Dusteen Q.
Le client n'a pas laissé de commentaire.naal B.
They give me trailer with flat tire. After 4 days where I parked trailer. Tire was completely flat. I had problem find compressor. I made it to Salmon Arm when I went tou haul. They send me to Kal Tire. I returned trailer washed and nobody give me some money back. Say on trailer if you wash trailer we give you 30 $ dollars back. Never happened.Matus N.
Le client n'a pas laissé de commentaire.NATHAN P.
Le client n'a pas laissé de commentaire.LINDA S.
They did not attach hitch properly, ball wasn't deep enough. So it was very loud and clunky ... stopped, took the trailer off, reattached and it was much smoother.Ashley B.
Le client n'a pas laissé de commentaire.KEITH C.
After I rented vehicle I received a text saying 24hrs and expect to see it back by 7,3pm.....my morning started with a call asking why I hadn't returned and someone else wants it..... Dropped off with more fuel in it than when I receivedPhil K.
Le client n'a pas laissé de commentaire.JC L.
Le client n'a pas laissé de commentaire.raymond T.
have better ppl to know what they are doing awfulArt P.
Le client n'a pas laissé de commentaire.Dan M.
Exceptional customer service at this location.Andy F.
Le client n'a pas laissé de commentaire.Jason W.
Le client n'a pas laissé de commentaire.Sandi S.
Le client n'a pas laissé de commentaire.Greg W.
The equiment failed me howerver. I was left stranded on the highway because the vehicle broke down. I had to get a friend pick me and 2 roommates on the highway as the vehicle needed to be towed. IA couple of days later the gent at Rentco called to ask about where the vehicle was. No compensation offered for this mishap.Debra J.
Le client n'a pas laissé de commentaire.tracy S.