The rental process was painfully slow , even though they knew I was coming (and a time they recommended). The UHAUL system was not working well, and they really needed another employee to step up and clerk for other customers so the one working the phone/computer could do her job. Others need to be cross-trained since the first gal screwed up (and also added insurance when I didn't need it!). It took me over an hour to get out with it!
Jaye O.
Customer Reviews for Reubens Country Store
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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The truck was filthy. Whoever used it before us had chickens in it and it was full of chicken poop and feathers. It took 20 minutes to get it clean enough to put furniture in. I hired people by the hour and I didn't appreciate having to clean a truck that should have been checked and clean before I received it.
Alvin P.The truck had something wrong with it that made it shake so bad I had to stop driving to let my hands rest. The location set my drop off point at the wrong place and it cost me almost 100$ more. When I tried to talk to uhaul about It I was told someone would call me in next 2 days and they never called. I won't be renting from them again.
Jeffrey H.