No Rep was at location for over an hour after place opened at 10am, which was already 90 minutes past requested time. Had to call cel of number listed on door who said he was not scheduled to come in. Regional manager could not be reached by this rep as it was learned my truck was stolen the day before. They had another truck available but could not locate keys until 11:15am. That truck was provided as a substitute but it was not checked in from previous customer so I had to wait another 30 minutes. We did not get out of there until 12:15pm - totally unacceptable and would like partial refund.John M.
Customer Reviews for Rex Auto Sales
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Demopolis, AL 36732
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au mer : 10h am à 5h pm
- Jeu : fermé
- Ven - sam : 10h am à 5h pm
- Dim : fermé
Heures d'ouverture spéciales
- 1/22/2022: 10h00 am à 1h00 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Experience/service was great!Magdalena E.
Le client n'a pas laissé de commentaire.reginald T.
No one was there for dropoff and phone number was disconnected so I couldn't get in touch with anyone. I just left the trailer there and hoped that someone found it and checked it back in.Kevin H.
Le client n'a pas laissé de commentaire.Allen T.
It was great experience with the ower. After a long day he had the truck I needed and open to accommodate my needs. He saved me from a long drive to another state for a truckevelyn W.
Le client n'a pas laissé de commentaire.Melinda G.
Everything virtual. no staffJACK T.
Le client n'a pas laissé de commentaire.Jonathan L.
Le client n'a pas laissé de commentaire.Celester B.
No Dropbox for key, left key inside truckRONALD B.
Le client n'a pas laissé de commentaire.Lynn M.
Read aboveJennifer S.
Be sure to indicate/notify UHAul with late openings or holiday closures. Website did not indicate location would be closed during normal business hours. When UHaul customer service was contacted, there was no record or reporting of the location being closed during the normal business hours. At least place a sign on the entrance door if location is closed outside of normal hours.CHADWICK G.
Le client n'a pas laissé de commentaire.TRAVIS W.
Make sure that all uhaul bus equipment for tow with up to date pig tailsTristan L.
Registered online, went for pickup and took another 30 minutes because I was made to register again.John D.
Le client n'a pas laissé de commentaire.JAMES J.
Drop off always closed. Had to just leave trailer.FRANK A.
Make sure all equipment is up-to-date in buckle down safely. The lights on a tow dolly was not properly install.Justin M.