Évaluations des clients Richs Auto Service

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Richs Auto Service

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Zola W. le

Évaluation :

Friendly guy

Timothy H. le

Évaluation :

After hours drop

JOSEPH C. le

Évaluation :

Trailer had a low tire was aired up next morning tire was flat called for service after loading went to reno to airport when stpped to fuel other tires looked low the other tires were 30lbs or lower when I turned truck in was charged 43dollets for 100 miles over after paying 1600.00 over

Kathy H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jason M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Christopher M. le

Évaluation :

Le client n'a pas laissé de commentaire.

MICHAEL D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Charles G. le

Évaluation :

U-Haul requested that I return my rental to this location which was different than the agreed upon return location on my contract. I have, in writing, where U-Haul offered to reimburse me $50 for doing this. U-Haul DID NOT reimburse me. Additionally, when I arrived at the unmanned return location, I called U-Haul to verify whether I needed to clean the exterior of the U-Haul or not. There was a pay and spray wash adjacent to the return location. I was told by a U-Haul representative that I only needed to ensure that the interior of the rental was clean. Approximately 2 hours after dropping the rental, I received an email that the return location was charging me a $25 cleaning fee. I have since reached out to U-Haul multiple times, but I have not gotten a response yet. I have normally had a positive experience with U-Haul, but this will deter me from using them in the future. It is dishonest and lacks integrity.

Charles M. le

Évaluation :

Out drop off location was changed. When we went to the new location no one was at the office. We called the U-Haul main phone and they said we could do a return online and would send the link which never came. I found the link on the website but it just took more time than we expected. And we had to leave our copy of our rental contract with the keys. I also never received a confirmation of the return. I called the drop off facility and they said it was fine but I have no receipt showing the final charges.

Brooke U. le

Évaluation :

This location was 2 hours away from where I scheduled pick up 3 days earlier.

Linda W. le

Évaluation :

The confirmation email should let customer know to call the dispatcher for info on "self pick up".

TERESA F. le

Évaluation :

Try not to be rude and you might also try to be open during regular posted business hours.

Daniel S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Susan K. le

Évaluation :

Have equipment available. We reserved a truck it wasn’t returned we had to drive to Lovelock, 89 miles away to get a truck. Don’t appreciate the added expense because of your lack of equipment.

dee T. le

Évaluation :

Le client n'a pas laissé de commentaire.

BRADLEY L. le

Évaluation :

Rich at Lovelock was outstanding...friendly, knowledgeable, helpful. But, Lovelock is 94 miles away from where I wanted to pick auto transporter up at!

Stephen A. le

Évaluation :

No one was there during hours of business

Elvia D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jeeney S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Marcos G. le

Évaluation :

Le client n'a pas laissé de commentaire.