Not bounce them three times to different pick up and drop off points. Have the businesses that represent you actually know what they are doing. Actually honor the 260 $discount that an area manager said he would grant after the nightmare of renting from you. Give the 12 furniture pads ordered and paid for instead of only six. I am writing the CEO of UHaul and tell them the entire thing and also why I will NEVER rent a UHaul again.Steven S.
Customer Reviews for Ricks Automotive & Diagnostics
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Northridge, CA 91324
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 3h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The staff were very friendly and helpful so I really appreciated their assistance. I was sorry to hear that Rick passed away recently and offer my condolences to the family and friends. I understand that he was very well liked and respected by all. Annette L.Annette L.
That had a right side mirror that was busted wich made it hard to back up trick with no sight Was charge for an extra day when they were closed on Sunday and charger for gas when I fill tank and topped off it's not about the money cause these extra charges can really effect some people I rent from u guys pretty frequently but reconsidering my optionsNelson O.
Le client n'a pas laissé de commentaire.Kim J.
I don't appreciate Politics at my truck rental place. They did not follow Covid practices. No gloves being used. Masks were pulled up to below nose when walking up to employees. No hand sanitizer available. Rental truck was not wiped down or cleaned with any disinfectant after employees entered vehicle. Did seem to care about any COVID related protocols. Employee that helped me was wearing a Trump mask.Manette M.
Its an auto repair shop, pretty filthy and run-down, sorry to say. Needs remodeling badly.marc B.
I got very good service. Very friendly people. Service was very quick. Easy to find locketion.damallie K.
The truck was filthy, but drove just fine.kim S.
Have a furniture dollyAlex C.
The people working barely knew what they were doing. At one point, I needed to show the guy on the computer how to enter fields for the contract.Patrick B.
Le client n'a pas laissé de commentaire.Helen G.
Le client n'a pas laissé de commentaire.Derrell S.
First, I had prepaid the rental online to pick up the truck a walking distance from where I was (Devonshire in Charsworth), then it was changed to Northridge where they clearly did not know what they were doing. It took me almost 30 minutes just to get the keys go the truckjadhiel G.
This experience was an absolute disaster and the employees at Ricks Diagnostics are rude and unprofessional. I was given one deal over the phone with the U-Haul representative. When we got to ricks diagnostics the equipment we were promised was not there. They gave us a different van and sent us to a different location to pick up the proper dolly. We brought the truck back 2 days early, and they charged us two separate timesâ€" the second time for 89 $a day for 3 plus mileage. The original deal was for 99 $for four days including mileage. I put in a dispute with my credit card company and intend to call firstThing in the morning to try to settle this situation. I would not refer UHaul to my worst enemy at this point. Lynda Lander. 775-544-4802LYNDA L.
Very friendly staff, the van was literally brand new and with a convenient location. I would definitely go back and recommend anyone that need this service.ARMEN A.
Was so convenient, I didn't have to go walk to another place to get a rental , love itricardo J.
It was a little unclear where I needed to pull in my vehicle when I got there, since this was an auto shop location, but once I arrived, the staff confirmed that I was in the right place, and helped me out quickly.Kelli M.