Évaluations des clients Ridleys Family Markets

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Ridleys Family Markets

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Markus N. le

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Le client n'a pas laissé de commentaire.

Jared J. le

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Le client n'a pas laissé de commentaire.

DAVID J. le

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The location is also a gas station and convenience store. So it was busy at 7:30 am. But the lady who helped us was efficient and did a very good job.

Berkeley B. le

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Le client n'a pas laissé de commentaire.

Tom W. le

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Le client n'a pas laissé de commentaire.

RANDY E. le

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It would have been nice to have the trailer cleaned before we pick it up. We had to clean it before we loaded.

Ken J. le

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Clean out the cab of the truck a bit more. It wasn't;t a big deal but it was kind of messy. Overall the service was great and the people behind the counter were very warm, friendly and professional.

Raul V. le

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Le client n'a pas laissé de commentaire.

Brad K. le

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Le client n'a pas laissé de commentaire.

Richard M. le

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It took almost an hour with a lot of paperwork even after I had done e press check in prior. The clerk was rude and very confusing. Finally she got her manager to help.

Cassandra M. le

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Le client n'a pas laissé de commentaire.

Terri C. le

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Le client n'a pas laissé de commentaire.

james H. le

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educate people in how to set up trailer connection,

Molly T. le

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Wasted time,spent 3 hours there to get a rental, never received a contract or a receipt. Then they reported the truck late , when I returned the truck that night. No Dropbox to return key, and they didn't have record of a transaction.

Patrick N. le

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Faster internet connection for faster trailer check out. Kyle and all the folks were more than gracious.

WILLIAM B. le

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More signage depicting it is a U-haul location. Very hard to find as there was no signage at all. All the equipment was hidden behind the gas station. Personnel need more training on the equipment. They had to call a person from the market across the street to hookup the trailer. It was only the second time he had done so. He was not sure on how the three chains hooked up. In fact he did not hook up the braking chain as he did not think it was needed. I hooked it myself. The crew here needs a lot of training.

SUSAN V. le

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Thanks for your service!

Alan D. le

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Le client n'a pas laissé de commentaire.

Chad H. le

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Manager helped me rent trailer online while at the location. Very kind and helpful. Plan to rent again.

Tim D. le

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Le client n'a pas laissé de commentaire.

Mark B. le

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Le client n'a pas laissé de commentaire.

Christopher M. le

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Le client n'a pas laissé de commentaire.

Mark S. le

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No one there who knew how to do U haul at the pick up time or for an hr after. had to use phone to field agent ( who was helpful and polite)

Kim M. le

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Le client n'a pas laissé de commentaire.

James R. le

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Check out process worked well. However, upon return, the location needs staff available who can check in rentals when they are returned. The staff who was available was the only one at a retail site. Because of this she was unable t to process the return, did not check the vehicle to assess if any damage is present, check for other equipment returned with the truck or even log the return in the system. This level of customer service generated a number of follow up emails and phone calls and is unacceptable.

David T. le

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Great to have this in a small town

Michelle K. le

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Le client n'a pas laissé de commentaire.

sally D. le

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Excellent service

Karina G. le

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Le client n'a pas laissé de commentaire.

resendo O. le

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Get the girl running the store/uhaul some help it would make the wait shorter.

D Michael E. le

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Le client n'a pas laissé de commentaire.

William C. le

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Checking back in was difficult because my rental was difficult to find in the system. Took about 45 minutes to check in.

Robert B. le

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I was charged for gas even though I brought the truck back with the same level that was in the truck when I picked it up.