Évaluations des clients RightSpace Storage Austin

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de RightSpace Storage Austin

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Laura M. le

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Le client n'a pas laissé de commentaire.

Bethany M. le

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I ordered and was charged for blankets that I did not get.

David Z. le

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Le client n'a pas laissé de commentaire.

Robert A. le

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On line service was a horrible experience. The lady I spoke with did not do her job nor I could I hardly understand her. She even told that they did not rent uhaul at that location. As I was at the location looking at the uhaul Van and truck at that location. Do not use! on line service, it cost me a great deal of lost time. Go directly to location for service. Sue is efficient, knowledgeable and knows her job. Thank you Sue for your service.

Robert A. le

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Did not like the on line customer service experience. Sue (site personnel) had to redo and correct errors made by on line representative. Other then that, was very please with the location services.

Krishna T. le

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No signs at the location to understand where to drop off the vehicle, and the keys. Please add appropriate signs.

BRIAN D. le

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Le client n'a pas laissé de commentaire.

Rebecca S. le

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Van was dirty inside and out, but especially outside.Attendant stated she was recuperating from shoulder surgery so unable to wash van. Automatic car wash? Attendant was also not very friendly and was irritated when I asked questions.

Steve S. le

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Le client n'a pas laissé de commentaire.

Timothy M. le

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Have rented many times with U-haul. Very disappointed with this rental. Picked up 10-foot truck and drove to home, only to find dresser, pillow, hand truck and bubble wrap left in container. Called store, then returned truck to store and cleaned out myself. Store said they would adjust beginning mileage (9 miles) for miles I accrued in correcting their error - but it was not adjusted at conclusion of one-way rental. Took me extra time and cost me more for Uhaul’s error. Very disappointed.

Geneva G. le

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Le client n'a pas laissé de commentaire.

Kim B. le

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Service rep was awesome

Michele U. le

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I don’t know yet...I am on hold for customer service. I was charged and exuberant amount (had the truck for less than 24 hours and MAY have gone 10 miles tota) than what was quoted. Not a happy camper about now.

Natalie R. le

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The pick up instructions were not really there. It was a guessing game.Very thankful for the person that works the storage office. Also, it said that the tank was full, but it was not. It was just above a quarter full so I ended up putting in more fuel than I used bc I didn't want to be charged.

Laura M. le

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make sure the tires have air in them

Victor B. le

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Le client n'a pas laissé de commentaire.

Oliver Jesus A. le

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Le client n'a pas laissé de commentaire.

Antal F. le

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Le client n'a pas laissé de commentaire.

Kimberly M. le

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Very easy and quick process!

Adam R. le

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Le client n'a pas laissé de commentaire.

Darren G. le

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Le client n'a pas laissé de commentaire.

Jeremy P. le

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Le client n'a pas laissé de commentaire.

Eric V. le

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rental was great, location was great, app experience was awful. Had trouble checking in and returning (wouldnt accept photos). luckily onsite staff helped and checked in/out manually.

Christopher S. le

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Le client n'a pas laissé de commentaire.

James K. le

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I was charged for fuel even though the truck was returned full

ROBIN D. le

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I have used Uhaul for years for all my moves.. But next time I will try Budget.. my truck in Tx was supposed to be ready for pick up at 10:00. It was not and I could not get any help from the dealer they kept saying they would call back.. I made a reservation 2 weeks ago.. I only had movers from 10:00 to12:00.. my lease was up and I had to be out that day.. We finally found another Uhaul dealer that had a truck, a 1:00. I had to let my movers leave and I had to pay them, and we had to pack the truck ourselves.. very very stressful day We had a long Drive from TX to TN.. we had to stop and get a room for the night, when we had planned to drive strait through to safe money.. Sincerely, A very disappointed Customer RobinDavis/ David Skala

Corey Y. le

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Le client n'a pas laissé de commentaire.

Ying Tsang S. le

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Le client n'a pas laissé de commentaire.

Robin R. le

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Le client n'a pas laissé de commentaire.

Jorge A. le

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Le client n'a pas laissé de commentaire.