When I spoke to the woman over the phone who runs the office, she was extremely rude! She always seemed like any questions I had was putting her out and did not have time for me! I was always more than nice to her, but that did not seem seem to stop her from being rude and short with me! The day after I returned the U haul, I called to get a final total on my rental after the mileage was calculated and she told me that she â€œ did not have time for thisâ€ she kept explaining how she was too busy ! I told her multiple times that it was ok, I was just calling to check, but there was no rush of course.. but even still that did not stop her from being rude.. she asked me if I had called an 800 number when I dropped off the rental and I told her that I had not , only because I was never told to do so by the gentleman that gave me the keys .. I explained to her that he gave me the keys, and instructed me where to park the truck and where the lock box was located for me to return the keys, but nothing more.. again she was rude! At that point I just told her to send me an email once everything was finalized and she agreed and hung up .. she never sent me the e mail , but the total does seems right. I will never use this location againChristopher N.
Customer Reviews for Rightspace Storage Bullhead City
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Bullhead City, AZ 86442
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h30 pm
- Sam : 9h am à 5h pm
- Dim : fermé
Heures d'ouverture spéciales
- 9/6/2021: Fermé
- 11/11/2021: Fermé
- 11/25/2021: Fermé
- 12/24/2021 - 12/25/2021: Fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This was one of the best UHaul places I have ever been to, the staff were friendly and helpful, they truly did everything possible tyo make my experience a pleasant one.JOHN A.
Le client n'a pas laissé de commentaire.Chris F.
Le client n'a pas laissé de commentaire.Tony G.
Le client n'a pas laissé de commentaire.Nicole P.
If this store exemplifies u hauls core values and customer service yall will not be in business long. Hard to find even with gps, Uber couldn't even find it, you might consider retraining your representative there poor customer skills, hidden fees it seemed to me was presented , but I'm no business personJames T.
Le client n'a pas laissé de commentaire.Marlene Z.
This is second time we used uhaul, both times great service. Just didn't like being billed extra for gas used Had trouble at gas station, give up. Would not had been more than 5 $or 10 $. But 30 $hmmmmðŸ™„. Other wise, I would use uhaul again.Virginia H.
All was greatCheryl C.
There were problems accessing the U-Haul website, but the Right Storage associate did a great job helping me get my truck checked out. Would highly recommend this location.Leslie M.
Le client n'a pas laissé de commentaire.Kelton C.
Le client n'a pas laissé de commentaire.james T.
Le client n'a pas laissé de commentaire.Mark K.
Le client n'a pas laissé de commentaire.James D.
Reservation process was bumpy. I received poor communication from the guy on the phone. The customer service at the location where I eventually picked the equipment up was excellent. Informative and friendly.Dave H.
Le client n'a pas laissé de commentaire.JAMES C.
Only complaint was I had reserved truck for 8,3 a.m pickup and they didn't open till 9.a.m otherwise they were fantasticanthony M.
Nothing. Service was great.Phillip S.
Le client n'a pas laissé de commentaire.Ariel A.
Better Customer Service.Diego S.
Le client n'a pas laissé de commentaire.TONY S.
Le client n'a pas laissé de commentaire.Robin R.
Le client n'a pas laissé de commentaire.Thomas F.
Office was closed early due to an emergency according to the sign in the window.David G.
Le client n'a pas laissé de commentaire.dorothy M.
Very nice to deal with staff, facility was clean and she sprayed the inside of the cab with Lysol before I took over the truck, VERY appreciatedMichelle T.
Le client n'a pas laissé de commentaire.KARL S.
Le client n'a pas laissé de commentaire.William C.
Easy access!stan C.
I must say the customer service at the Bullhead City was excellanyJudith M.
Tho there are others representing the brand in the area......this is where to go for customer service and help when needing rental equipment that's maintained and always ready.Robert P.
Le client n'a pas laissé de commentaire.William C.
Le client n'a pas laissé de commentaire.Claudia M.
Excellent service no improvement neededTim F.
Both people who waited on us were very pleasant and helpful. Will absolutely come back to this business.Chrystal Q.
The lady at the front desk was very helpful.Richard M.
The other location in Bullhead City did not have the truck available at the designated time, despite a reservation being made almost a week ahead of time. No one called me to inform me of this....and the gentleman did not have the notation in the computer. My choice of using U-haul and the lack of courtesy to call me and notify me that the truck was not available cost me paying movers an extra 100 $....since it took nearly 2,5 hours to locate an alternative. It backed up our day....and time is money. I assure you....if there is any alternative U-haul will be the last business I will use again. Courtesy and respect for people's time needs to become a component of U-haul's business practice.Mary W.
Nothing. Great doing business with this location and staff member.Patrick M.
Le client n'a pas laissé de commentaire.Martin R.
Le client n'a pas laissé de commentaire.sandra M.
Le client n'a pas laissé de commentaire.Lora S.
Le client n'a pas laissé de commentaire.William R.
Le client n'a pas laissé de commentaire.Mike T.
Le client n'a pas laissé de commentaire.Willard C.
Le client n'a pas laissé de commentaire.Michael V.
On line reservation system failed and when I got to my preferred pickup location there were no trucks available.Mark B.
Le client n'a pas laissé de commentaire.Melvin S.
Air conditioning did not work. 116 going through desert. Not good experience sweating for hours.Lisa A.
She was wonderful. Had a reservation at Graceland and he decided not to open so they moved our location. Even though she only had one uhaul which was already rented for the following day. She let us use it. She didn't have to do that but it really helped us out. Being a local move we only needed it for about 5 hours. Can't thank her enough. The jerk at Graceland has a lot of trucks but choose not to open.Tanya H.
The staff was excellent, they made the process a breeze. I wish other business that I had to deal with could have been run so smoothly.David C.
Le client n'a pas laissé de commentaire.Carol G.
The lady at this location was awesome. She went out of her way to help me. She is AWESOMEtim B.
I don't think there is nothing to improve. The staff there was great and very helpful the trucks were clean and new and drove great. I would recommend them to anyone.Anthony F.
Le client n'a pas laissé de commentaire.Ringo H.
Le client n'a pas laissé de commentaire.JOHN S.
I placed my order online.. biggest mistake ever. I ordered and put credit card on a 20ft truck to pick up at 5:30pm. I get a text message to pick up at a different location with a phone number that didn't work. Get to that location "Sids Tint Shop" and he's closed with no 20ft truck out the gate waiting for me. I had to settle for a 15ft from "Rightspace" .. now I had to make 2 trips to Kingman and extra gas not to mention to pay extra for my movers to come back. I will never make reservations online again... and UHaul won't be my first choice. The truck was clean but I just about melted... the AC only works when you are not accelerating.JANET B.
Only complaint was that the truck was VERY dirty, inside and out. But it gave us no problems and did the job.Leigh H.
Cosette was very thorough in explaining everything every step of the way. I'm not sure what more she could have done to make my moving experience any smoother!! Thank you SO much!!Heather K.
Le client n'a pas laissé de commentaire.Shawn N.
Le client n'a pas laissé de commentaire.barbra E.
Everything was great moving sucks but the truck and customer service was great.mark H.
Le client n'a pas laissé de commentaire.Seth L.
Le client n'a pas laissé de commentaire.christopher D.
nothing the manager was awsomeangelo G.
Le client n'a pas laissé de commentaire.Zach J.
Le client n'a pas laissé de commentaire.BRYAN P.
Give more realistic milage!Brian J.
Lovely customer service very pleased thank you!Charity Y.
Nothing. This experience was very easy.KATHRYN G.
The lady I dropped the truck off too was condinsenting and very irritable. Even when i dropped off the truck 10 hours before i had too. She seemed bothered the whole time i was there. I couldn't wait to leave. Its worth it to me pay a little more to go somewhere else. That way i won't have to deal with crap. One location, yeah i can deal with it. But two! I'll never go back.Chris M.
Le client n'a pas laissé de commentaire.JULIE S.
Overall service was great but the vihical was not cleanJim H.
Le client n'a pas laissé de commentaire.David G.
Le client n'a pas laissé de commentaire.Bryan D.
Le client n'a pas laissé de commentaire.Carol M.
Only one location in Bullhead CityRaul F.
Le client n'a pas laissé de commentaire.Gregory P.
Le client n'a pas laissé de commentaire.Jack L.
Le client n'a pas laissé de commentaire.John W.
Le client n'a pas laissé de commentaire.paul K.
Le client n'a pas laissé de commentaire.Sharon B.
Le client n'a pas laissé de commentaire.brent L.
This move was difficult - but the U-Haul truck and people with whom I worked made it much nicer. They were kind, efficient, friendly, helpful. Merci.Rochelle S.
Le client n'a pas laissé de commentaire.Thomas S.
Le client n'a pas laissé de commentaire.Kevin R.
Le client n'a pas laissé de commentaire.DOUGLAS J.
Employee very rude..Timothy P.
See comments above.jerome M.
Le client n'a pas laissé de commentaire.Ronald F.
Le client n'a pas laissé de commentaire.Jerrel F.
Easy transaction. Truck was clean and in good working order. I always use U-Haul for my moving needs.Denise F.
Le client n'a pas laissé de commentaire.Daneal P.
Le client n'a pas laissé de commentaire.Brian J.
Le client n'a pas laissé de commentaire.BILL O.
Le client n'a pas laissé de commentaire.Susan C.
Le client n'a pas laissé de commentaire.GEORGE C.
She didn't mention the mileage and I wasn't aware there was a limit. I had priced out three different truck rentals and the other ones had unlimited so I assumed incorrectly that I haul did also.jody L.
We had the 20 Foot Van. I was very surprised by the great gas mileage.Ron E.