Évaluations des clients Ringling Markette

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Ringling Markette

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peggy E.
Évaluation :

None. Very satisfied with all departments. Thank you.

Savana C.
Évaluation :

The place I rented the uhaul from had an employee that treated me horribly. When I had first gone inside I asked to rent a uhaul and she rudely said “you have to reserve a time to pick one up I can't help u with that, go online” I replied, “no problem! Do you think I will be able to schedule for today?” She said “I don't know you have to w reserve online” so I went to my car and reserved a 10:30 time slot, uhaul had confirmed this and sent me an email stating “ see you at 10:30 to pick up your truck!” I went in at 10:32 and told her I needed to get my truck and she said “He (the owner) won't be here until 11” I asked what the point of scheduling was and she responded “ I don't know” I said “it says pick up at 10:30” she responded “it's 10:38 now and the time means when u placed ur order for the truck!” I replied “ no ma'am u said schedule online and I did it says in clear English “pick up your truck at 10:30” then I asked if she could call “him” and see if he would come up here just a few mins early as I had already been there an hour trying to rent a truck. I then stepped outside to wait, she poked her head out the door and yelled “ he will be here at 11 the time means when u placed ur online reservation for the truck NOT When u can pick it up!!” Then I asked my husband to go cancel the rental as he was going inside to cancel the owner was walking in and we went inside and he got us our rental. I work in customer service and would never dream of speaking to a paying customer that way. Never would I argue with a customer like that. Uhaul customer service did inform me that I could pick up my truck at 10:30 and that should've been simple.

Elaine G.
Évaluation :

Le client n'a pas laissé de commentaire.

gregory P.
Évaluation :

I was able to do what i needed to do. Thank you for your help in this matter.

Cody H.
Évaluation :

Le client n'a pas laissé de commentaire.

RANDOLPH R.
Évaluation :

Le client n'a pas laissé de commentaire.

Kyle S.
Évaluation :

The mobile renting system should not allow you to make a reservation nor let you attempt to "pickup" your truck/trailer if the people running the location is not setup to let this happen. Rented a truck then the lady at desk didn't want to try to help me because it was basically out of her comfort zone.

Alisan T.
Évaluation :

Le client n'a pas laissé de commentaire.

ruby M.
Évaluation :

I was lied on how much has there wasluckily I took a picture and was able to prove that I was right don't appreciate it will never rent again from you call we'll go somewhere else regardless how much the price is just for lying on me

Non reviews have been submitted for this location.

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