Customer Reviews for Rippin Rides
(Concessionnaire U-Haul dans le voisinage)

22 évaluations

1537 Bridge St   New Cumberland, PA 17070

(717) 775-3375

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 9h am à 4h30 pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(717) 775-3375

1537 Bridge St
New Cumberland, PA 17070

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 9h am à 4h30 pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUGLAS E. 
Évaluation :
3

A 25 $cleaning fee? Seems a bit excessive

Scott E. 
Évaluation :
5

They were very friendly and accommodating, even let me park my car on their property overnight. Couldn't ask for anything more.

FREDERICK B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jaime R. 
Évaluation :
5

This is not a complaint - When I was in the office doing my paper work before I went out to my rental van, I was told about the trailer hitch and to turn the fuel button off. However, my van did not have one ( I was happy). A suggestion - if you have time, go out to the parking lot, and help the customer locate it. Otherwise, EVERYTHING was GREAT. You are in a good location. If you were not there, I would have had to go up to Mechanicsburg. You and your Office staff were very polite.

ELIZABETH Y. 
Évaluation :
5

Keep up the good work

WESLEY B. 
Évaluation :
5

The online check in procedure was a MAJOR hassle. U-haul definitely has to work out some kinks there. It took me over 30 minutes to check in once I got there and leave with the truck. I'm almost 40 years old and they had to call my mother to verify my identity? IF this was necessary then all of if could've been done well before I showed up to pick up the truck. And who in corporate thought this process supposed would ve better than an in person interaction?!?!

Robert M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alanna T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elaine G. 
Évaluation :
3

I was charged an Outrageous 424,00 $ cleaning charge. A motor fell over and spilled oil. We took it to the car wash and cleaned it. I guess it wasn't clean enough and they had to charge me an extra 424,00 $!!! The whole cost for the truck rental, mileage, and fuel was only 213 $!!! Totally Absurd!!!

PATRICIA H. 
Évaluation :
5

Keep up the great work!

WESLEY B. 
Évaluation :
5

Keep up the good work

Wesley B. 
Évaluation :
5

This location is perfect. The person that helped me, Lisa, was very professional and knowledgeable. The next time I need to rent a truck, I am going directly to her! She was the BEST!

Patrick L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEWIS S. 
Évaluation :
5

Good people. They make it easy.

DANIEL S. 
Évaluation :
5

Staff was very kind! Would definitely recommend to anyone!

Alexander A. 
Évaluation :
5

I will only come to this location from now on, accommodating helpful and I spent 40 mins longer (completely by choice, not any other reason) looking around the facility at the cool stuff than i probably should have spent lol thanks guys!

SAHIL P. 
Évaluation :
5

I've used this location a few Times. They're really great to work with.

JOSEPH N. 
Évaluation :
5

LISA WAS HELPFUL AND GAVE INFORMATION REQUESTED. GOOD LOCATION!!

DEBORAH S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

HEATHER C. 
Évaluation :
5

Don't like using the cell phone for pick up and returns

STANLEY S. 
Évaluation :
5

I had originally tried to reserve a pickup truck listed at this location. Turned out the truck was at another location further away then I planned so I had to settle for another vehicle not of my original choosing. When I went to the website to check in using the credentials I originally created the website had no acknowledgement of my account although the CSR at the station could pull it up. On the screen where you add yourself as a drive and a second person as a driver there should be a little site reprogramming. When I registered yesterday I started to add a second driver and when I cancelled that it made me start over although I received confirmation of my reservation in text and email.

Nathanial W. 
Non reviews have been submitted for this location.

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