Évaluations des clients Rita Ranch Car Wash & More

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Rita Ranch Car Wash & More

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Kim M. le

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Le client n'a pas laissé de commentaire.

Daniel C. le

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Le client n'a pas laissé de commentaire.

Jeffrey F. le

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Service was excellent. Only issue would be the check in was long. I could have sped it up by doing it online, though.

Colin S. le

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Le client n'a pas laissé de commentaire.

Martin H. le

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Jeff is the best. He goes the extra mile to make you feel appreciated. I love this location as well. Staff is always friendly. I commend Jeff and his great customer service skills!! Thank you again Martin

Raul O. le

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Outstanding service!

HONG T. le

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So far so good , no need to improve

Patrick B. le

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Le client n'a pas laissé de commentaire.

Matthew L. le

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Great service and prices, and most of all caring and friendly employees, I wouldn’t change a thing and I will be doing business here again! Happy New Year!!!

Matthew S. le

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Check in approval took almost an hour!!! It didn’t work the first time and then the second time they called one of our contacts and spoke to him and then asked for a second contact who wasn’t answering her phone so they almost didn’t approve it again. When it finally got approved, the app stopped working and wouldn’t confirm that we got the key from the lock box so we couldn’t proceed. It would have been nice to know about all of these steps and the length of the process beforehand so we could plan accordingly. The person we spoke to mentioned it was just a quick picture of our face and the license and then we would be good to go. We almost left halfway through to get a truck from Home Depot.

MARK E. le

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Le client n'a pas laissé de commentaire.

Ginny K. le

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I had great customer service. Thank you.

Ruben R. le

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Le client n'a pas laissé de commentaire.

Martin H. le

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Staff is very friendly and super helpful. Made it very easy. Thank you guys!

Jesse F. le

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Le client n'a pas laissé de commentaire.

John V. le

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Excellent customer service

Jorge G. le

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Le client n'a pas laissé de commentaire.

Eric H. le

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Check the locations and make sure they can handle the trucks that are. To be dropped off the third location I had to go to was the only one with space to take a truck and trailer of that size.

ELISA T. le

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Great service, clean vehicle. made the trip easy.

William S. le

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The only thing I would change is send the link for drop off earlier in the rental vs later. I only say that is, with it being Sunday and the location i used closed at 2 and i returned my rental back about 4 then a link came through and I had to go all the way back to share my location for drop off. Its minor and just a thought, otherwise everything was perfect! Absolutely will use again.

Kirsten C. le

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Le client n'a pas laissé de commentaire.

Luis R. le

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Le client n'a pas laissé de commentaire.

Michael A. le

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Le client n'a pas laissé de commentaire.

William B. le

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Le client n'a pas laissé de commentaire.

Patsy J. le

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Le client n'a pas laissé de commentaire.

hong T. le

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Le client n'a pas laissé de commentaire.

PAT M. le

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Le client n'a pas laissé de commentaire.

Cortney Q. le

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Le client n'a pas laissé de commentaire.

Stephanie H. le

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Le client n'a pas laissé de commentaire.

Corina R. le

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Le client n'a pas laissé de commentaire.

Maria Teresa B. le

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The highest level of customer service I have ever received at a U-Haul location. This U-Haul location has some absolutely wonderful and caring people. Would recommend this location to my most cherished friends and family.

Patrice G. le

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That truck that was ready to me Was Clean. It ran Rough and inefficient, Really smell the oil coming off the engine. I ordered the truck online, I was charged $30 for safe move And I didn't even Request it. Over all I am unsatisfied will never rent from there again.

Lance B. le

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Le client n'a pas laissé de commentaire.

PETER S. le

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Le client n'a pas laissé de commentaire.

Thairah O. le

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Le client n'a pas laissé de commentaire.

Shawn J. le

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the truck size i ordered which is guaranteed was not available so the clerk offered me free mileage to make up for it and a different size truck. he wrote free mileage on my contract and initialed it and also stated since he would be checking us in there would be no issue. I was charged approx. $400 on mileage and when i called to dispute i was told that giving free mileage is not an option and that the clerk (who apparently has done this several times before) should not have promised something he couldn't give. I would now have to call corporate u haul directly to try and dispute. very disappointing that someone would appease me with something knowing they can't actually follow through and then do nothing about it. When i called today i was told the computers are down and no one can help me. this may be true but again very frustrating. I would like a refund for my mileage

Sylvia G. le

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Le client n'a pas laissé de commentaire.

Luis S. le

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The app didn't work properly. I had to call tech support in order to get the app to work properly so I could pick up the truck before the site opened. Then the key for the truck I rented was not in the lock box. I had to call customer service so they can get me another truck at the same location. Then the emergency brake line broke on the truck I was given so I simply placed a rock behind the tires as a precaution. I requested a dolly but there was non in the back of the truck and I was charged for it.

Diane A. le

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Rachel was very helpful

Heather R. le

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Le client n'a pas laissé de commentaire.

Sylvia G. le

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The people in the office are so nice! They always ask if I want a bottled water; Tucson gets hot. We always rent from this location and always will even though there are other options nearby. Great service. Great people.

RAUL O. le

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The service was outstanding and very professional.

Clinton D. le

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Le client n'a pas laissé de commentaire.

Marko G. le

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The people at the rita ranch location were awesome! I would definitely recommend this location to friends and family!

Aimee B. le

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Le client n'a pas laissé de commentaire.

William B. le

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Le client n'a pas laissé de commentaire.

Melody G. le

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Upon return of the truck .It was difficult to check it in .Being charged and extra 20.00 to have them check it in is unacceptable

Kendall N. le

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The van was fine as it only had 7500 miles I would hope it would run well. The issue is with the location. Half of the of the people I would fire and the other half are above average. Management at this location needs to get their act together.

austin A. le

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Le client n'a pas laissé de commentaire.

LEO H. le

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Everything was excellent keep the good work

Hilary A. le

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Le client n'a pas laissé de commentaire.

Daniel C. le

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The trailer I reserved was not ready so another was given to me and office did not open until 920am.

richard K. le

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Le client n'a pas laissé de commentaire.

Ann W. le

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Le client n'a pas laissé de commentaire.

BRETT S. le

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Le client n'a pas laissé de commentaire.

John T. le

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Just practice- the employees were new to uhaul, but they took care of things in the end.

Fred A. le

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Le client n'a pas laissé de commentaire.

Justin R. le

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NONE STAFF WAS VERY FRIENDLY AND REAL HELPFUL!!!!!! THANKS

JOE F. le

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Do not recall a neighborhood or community notice that it was under new management or ownership. Sure hope its for the best as before.

Richard G. le

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They are a great staff and were great to work with! Thank You

Chance M. le

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ONLY issue was I had my reservation for 0900. Needed adjusted and called to change it to 1230. Spoke to a lady on the phone and she said all was good. When I showed up at 1230 I was told my reservation was cancelled at 0930 because I never showed up and there was no record of me adjusting my reservation. Obviously there was something that was an error in the system but the lady at the counter clearly didn’t believe me when I told her I had in fact called to adjust my reservation. Outside of that, I still was able to get the truck just fine. Lots of added stress on a moving day.

Robert R. le

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The customer service representative was very rude, and disrespectful.

Frances D. le

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Le client n'a pas laissé de commentaire.

tim R. le

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Very good and very friendly staff no problems there the only u-haul I would go to In Tucson Arizona

Philip O. le

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Le client n'a pas laissé de commentaire.

Greg K. le

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Rachel assisted me with my order. She was very helpful and friendly. It was a positive experience from start to finish.

Mark K. le

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Le client n'a pas laissé de commentaire.

James S. le

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UHaul server was down which added time to the check out and contracting process

Roxanna J. le

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I’m being charged a cleaning fee and for more gas when I have a picture showing the gas I made sure it had a half a tank, ad for the cleaning fee the uhaul was returned exactly how it was given to me, and how are you going to charge me for a whole extra day just for being 13 min late due to traffic. I really hope you fix this.

Matthew S. le

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Le client n'a pas laissé de commentaire.

tony F. le

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Le client n'a pas laissé de commentaire.

johnny B. le

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Le client n'a pas laissé de commentaire.

Victor B. le

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The guy working there was by himself-working like a dog. He had a LINE of people waiting when the location opened. He was professional , kind and informative.

Marsha C. le

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Everyone was very helpful.

John C. le

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Dude at the desk was really friendly and helpful.

Dennis A. le

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Le client n'a pas laissé de commentaire.

CLIFF Z. le

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Le client n'a pas laissé de commentaire.

Melissa S. le

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Le client n'a pas laissé de commentaire.

tony F. le

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Le client n'a pas laissé de commentaire.

Mark K. le

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Le client n'a pas laissé de commentaire.

Melva B. le

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The staff were wonderful, kind and respectful.

Israel M. le

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Le client n'a pas laissé de commentaire.

Elizabeth F. le

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Le client n'a pas laissé de commentaire.

Doris T. le

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The parking lot is too small for the larger truck to navigate.

Paul L. le

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I have used this u-haul location several times and they do a great job every time period

PAULA P. le

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Le client n'a pas laissé de commentaire.

Scott T. le

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Le client n'a pas laissé de commentaire.

rick K. le

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Rick was extremely helpful!

Bruce M. le

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These people are the greatest I always have great service here very accommodating!

Daniel B. le

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Le client n'a pas laissé de commentaire.

Hector A. le

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Rick is always so helpful . Good customer service very professional always going be on to facilitate the rental process. I will give Rick in the people of Rita Ranch ca wash and more 5 stars...thank you .

Peter S. le

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The attendant was nit helpful to unload ri place the vehicle. All was left ti us and I am handy capped and struggled getting the trailer off my vehicle .

Marlene W. le

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We've done business here for years, and love the staff and location.

Robert T. le

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Le client n'a pas laissé de commentaire.

Joshua B. le

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Le client n'a pas laissé de commentaire.

Craig K. le

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Fast, polite, excellent

William B. le

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Drove home and loaded trailer only to find out a tire had a slow leak. drove back to Rita Ranch. Told them the situation, They gave me a number to call. The repair truck was there in less than an hour??. and we were on our way. Very good and quick service. Thank You.

JENNIFER K. le

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I made reservation online for Southwest location originally and was called by Uhaul and moved 20 mins further south past where I wanted to be. I reserved a 10' truck. When I was called and moved to further location for pick up they bumped me up to a 15' at no additional charge, since they had no 10' left. Nothing I wanted was happening. I was accommodated for the extra mileage and the manager at the Rita location was very nice and since the 15' truck was dirty and he was upset he didn't have it ready he gave me a discount. The whole thing was a pain in the ass but he made it better.

Timothy S. le

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Rita Ranch Car Wash & More is the only place I'd rent a UHaul from. Amazing service and they always do a top notch job. Recommend them every chance I get.

Miguel B. le

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Le client n'a pas laissé de commentaire.